Mtn fixed Lte 100mbps/200mbps a scam?

[Echolab]

For a while now my internet service provider has been mtn fixed lte through Axxess as we don't get fiber in our area yet. For the most part my speeds never go beyond 19mbps and was told the mtn deal is upto 100mbps speeds according to the capacity of the towers around me and not a guaranteed 100mbps.
Strangely though when it's holiday season and we have an influx of holiday makers in our area my speeds jump up to 80mbps, as soon as holiday season is over my speeds are back to 16mbps. This basically tells me the capacity of the towers is there but mtn is actually throttling my speeds intentionally. I logged a fault on the 17th July and according to them they are still trying to sort it out.
Is the mtn lte not a scam then?
In a desperate attempt I have now upgraded my account to a 200mbps speed and I now get 13mbps.
Has anyone had any luck with mtn lte deal or is it just false advertising and a scam.

 

[BasBas]

For a while now my internet service provider has been mtn fixed lte through Axxess as we don't get fiber in our area yet. For the most part my speeds never go beyond 19mbps and was told the mtn deal is upto 100mbps speeds according to the capacity of the towers around me and not a guaranteed 100mbps.
Strangely though when it's holiday season and we have an influx of holiday makers in our area my speeds jump up to 80mbps, as soon as holiday season is over my speeds are back to 16mbps. This basically tells me the capacity of the towers is there but mtn is actually throttling my speeds intentionally. I logged a fault on the 17th July and according to them they are still trying to sort it out.
Is the mtn lte not a scam then?
In a desperate attempt I have now upgraded my account to a 200mbps speed and I now get 13mbps.
Has anyone had any luck with mtn lte deal or is it just false advertising and a scam.

If they wanted to throttle you, they probably would not stop for the holidays. I feel like something else is going on here, probably something allot less sinister. maybe @cavedog or someone else familiar with how MTN Fixed LTE works may be able to chip in on why you experience faster speeds during the holidays.

I do not see how upgrading to 200Mbps will make your speeds faster if you are not getting full speed on 100Mbps... seems like it would make no difference. I do not think the LTE RAN cares how much you are spending when deciding how fast the connection to your device should be...


If you live in one of the very popular holiday destinations... like,Durban, Ballito, Camps Bay, Knysna, Jeffrey’s Bay then MTN probably deploys extra resources in your area during the festive seasons.

 

[Echolab]

Thank you for your reply I'm pretty uneducated when it comes to lte and how networks work.
Extra resources is what I'm talking about though. If it possible to get the 80mbps then it should be what they can give me. Otherwise why sell 100mbps speed when you only going to give your clients 16mbps although 80 is possible.
Hopefully @cavedog will pop in and shed some light on this problem.
Now that I've upgraded to a 200mbps line I'm getting 23mbps .... it's actually funny.
Thank you for poping in really appreciate any feedback I can get.

 

[Mobster]

What router are you using?

Try a prepaid mtn sim in a phone and run a speedtest. That should shed more light as well.

 

[Echolab]

Hi mobster.
I using a ZTE router that was sold to me by axxess with 300mbps download capability.
Can I put the lte sim on my phone and run the test?
Thanks for popping in.

 

[BasBas]

Hi mobster.
I using a ZTE router that was sold to me by axxess with 300mbps download capability.
Can I put the lte sim on my phone and run the test?
Thanks for popping in.

unfortunately the sim is blocked from working in Phones, not a good idea. is your phone contract also with MTN?

 

[Echolab]

Hi basbas no unfortunately its not an mtn phone. I chatted with them on Instagram. They asked loads of personal questions "for security checks" and then promptly told me to phone in so someone could try and help. Not sure why we had to go through the whole shpeel just so I could be told to phone in.