MTN Not registered on network error

D

'Dinger

Member
Joined
Jul 8, 2013
Messages
10
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Location
Cape Town
Hi,

I am having trouble making phone calls because my phone says it's "not registered on the network."

Is anyone else having this problem?

There doesn't seem to be an appropriate answer on the 083 135 number. I don't know how to get help with this problem. It's really irritating that there is no troubleshoot option on their site / call centre.

I've tried putting the phone into and out of aeroplane mo, rebooting the phone and resetting all network settings to no avail

I'd really appreciate it if somebody knew how I could contact MTN?
 
Might help saying in which part of CPT you're in.
Have you tried the SIM in another phone?
 
'Dinger said:
Hi,

I am having trouble making phone calls because my phone says it's "not registered on the network."

Is anyone else having this problem?

There doesn't seem to be an appropriate answer on the 083 135 number. I don't know how to get help with this problem. It's really irritating that there is no troubleshoot option on their site / call centre.

I've tried putting the phone into and out of aeroplane mo, rebooting the phone and resetting all network settings to no avail

I'd really appreciate it if somebody knew how I could contact MTN?
Click to expand...

I had this with an Afrihost SIM, they had to replace it with a new one, I assume they did a sim swap.
 
also getting this today, maybe there's something wrong with MTN
 
It’s strange, I’m on Telkom Mobile and I’m also having issues, even when forcing to connect to MTN I get No Service.
 
Same problem here
I can't roam on MTN.
Cape Town
 
JBay mtn also dead.Have to stand on the house roof to get helkom.
 
inanabhay said:
also getting this today, maybe there's something wrong with MTN
Click to expand...

This is a different issue. Telkom have acknowledged that there is a problem on their network for at least a week now.
You need to log a call to rectify it. They are saying approx about 9 days to resolve.
I just logged a call with them and have demanded my contract fees back as they are only delivering a partial service.
 
'Dinger said:
Hi,

I am having trouble making phone calls because my phone says it's "not registered on the network."

Is anyone else having this problem?

There doesn't seem to be an appropriate answer on the 083 135 number. I don't know how to get help with this problem. It's really irritating that there is no troubleshoot option on their site / call centre.

I've tried putting the phone into and out of aeroplane mo, rebooting the phone and resetting all network settings to no avail

I'd really appreciate it if somebody knew how I could contact MTN?
Click to expand...
My problem since 11 am
 
My phone says"not registered on the network since 11 am.I can't make or receive calls.No help from 135
 
olungaka@77 said:
My phone says"not registered on the network since 11 am.I can't make or receive calls.No help from 135
Click to expand...

Perhaps this is happening to you.

MTN Fraudulent SIM Swap

I was recently a victim of a fraudulent sim swap on my MTN number that I have had for nearly 20 years. The concerning thing is that I received no notification that a SIM swap was in progress. No SMS confirming that it was happening. Earlier in the day I had a persistent caller who phoned 4...
mybroadband.co.za
 
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