Mtn PI

Commisar00

Commisar00

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I recently got a Mtn PI simcards but im having serious problems activating ive contacted support numerous times to no avail does any one have an experience with the service its been a coupla days nowScreenshot_20260511_105935_com.mtn.pi.jpg
 
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Wow i dont even know how you managed to get your sim card delivered. I ordered on the 19th of april and still nothing. No help and support is terrible. Everything is "we have escaleted it will take 24-48 hours"

They should really have a number you can call to speak to a human being who can get something done.

This online only way only works if you have a competent team but i must say so far this company is terrible.
 
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Don't know either got it two days early , Tommorow it's going to be a full week trying to activate a numerous support requests, just got a call from them but alas I have to wait 72 hours for feedback
 
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Mobster said:
Wow i dont even know how you managed to get your sim card delivered. I ordered on the 29th of april and still nothing. No help and support is terrible. Everything is "we have escaleted it will take 24-48 hours"

They should really have a number you can call to speak to a human being who can get something done.

This online only way only works if you have a competent team but i must say so far this company is terrible.
Click to expand...
Contact DSV or RTT for delivery queries.
 
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Finally get my SIM card delivered today after more than a month of waiting.

Open up the app and see they deactivated the SIM card. Now another 5-7 business days to get a response from MTN back office to see if they can do anything.

Joke of a company.
Silver lining is it was only 50 bucks for delivery and it’s on the R1 promotion for the first 3 months.
 
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