I am personally rather sad to see Tim Lowry go. I think he was very good for the company and build a strong team around him. I dont know Karel Pienaar and hopes he will be a suitable replacement.
I doubt that it had anything to do with the MTN SMS comp... I see Cell C launched their own comp recently.
Bye Tim, all the best.
Welcome Karel, it's now your job to fly the flag of those who CAN do the job. South Africa (the part that matters) wishes you well.
I don't think service levels will improve. Have been trying for months to get them to close my account. No such luck. Anybody know whom I can contact to get a response.