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MTN Scamming

Joined
Dec 6, 2013
Messages
14
#1
I log onto https://mycontract.mtn.co.za/. I see there is what I assume is a promo or services I pay for but have not been activated yet.
Untitled-3.jpg

350min MTN to MTN and 25min MTN to MTN, both show R0.0 Activation fee and R0.0 Monthly fee. Go check if you are on MTN now...
350min.jpg
I activated these services on 25 April.
This month I get a nasty surprise of an extra R211.84(Once-off MTN to MTN 350min) and the R 25.22(Once-off MTN to MTN 25min). Both these services have not been added to my account.

YelloData was another scam by the #YelloScammers . I had to change bank accounts to get rid of them.

Does this seem like a glitch/scam to anyone else?
 
Joined
Dec 6, 2013
Messages
14
#3
It's all greek to me, but all the other bundles stated the price clearly. These were listed clearly as R0.0.

Below is the terms and conditions for a 50min Anytime bundle. I did not think I would need to take a screenshot of the previous bundles. If they only state the price in the T&C, that would be extremely unethical. I have still not received the minutes I have now paid for. I can't, see the exact T&Cs of those bundles because they are already activated. The T&Cs are all standard, with no mention of hidden costs.

I have a recording where I speak to one of the MTN call centre(Dial 135) ladies, after not getting anywhere, she advised that I speak to her supervisor and "just go wild on him" not sure what that means, but I assume... clearly convey my frustration? This clearly means that she agrees. Obviously she said her supervisor was busy and would call me back, big surprise, they never did.

T&C1.jpg

T&C2b.jpg

T&C3b.jpg
 
Joined
Dec 6, 2013
Messages
14
#4
Latest development. After I canceled the services on 4th of June, I get billed again this month. Still have not received the MTN to MTN minutes.
 
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