Mtn Website Profile Login

SHL

SHL

Executive Member
Joined
Dec 17, 2012
Messages
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How the hell does one login to their profile on the Mtn website?

There used to be a login option at the top right corner but I don't see it there anymore.

I'm not interested in using their app.
 
SHL said:
How the hell does one login to their profile on the Mtn website?

There used to be a login option at the top right corner but I don't see it there anymore.

I'm not interested in using their app.
Click to expand...

Do you have a contract, or are you on a casual month-to-month or similar basis?

I'm on the latter, discovered that they only allow this access for contract customers. So forced to use the app, which I still won't do, now I just go to their shop for sorting out the few issues.
 
Brian_G said:
Do you have a contract, or are you on a casual month-to-month or similar basis?

I'm on the latter, discovered that they only allow this access for contract customers. So forced to use the app, which I still won't do, now I just go to their shop for sorting out the few issues.
Click to expand...
Contract
 
I received this response:


Yello,

Thank you for contacting MTN Customer Care.

Please note that the below is impossible as the MTN active site has permanently been discontinued. You are advised to use the MTN app going forward.


Warm Regards,
Thobeka Maya
 
o
kutulloasina said:
What’s wrong with the MTN billing cause it changes everyday
Click to expand...
h thank god im not the only one. Got a new contract on Friday, R700 for s24fe.Cool. Saturday the bill was R801. Sunday R850. Today R890 I called them and they said I must wait for the invoice because they cant see whats happening on their side. Asked them if i have any insurance,activation fees,subscriptions all negative so its probably a bug
 
Despaireon said:
o

h thank god im not the only one. Got a new contract on Friday, R700 for s24fe.Cool. Saturday the bill was R801. Sunday R850. Today R890 I called them and they said I must wait for the invoice because they cant see whats happening on their side. Asked them if i have any insurance,activation fees,subscriptions all negative so its probably a bug
Click to expand...
I went to MTN store today they said I must ignore that
 
Despaireon said:
o

h thank god im not the only one. Got a new contract on Friday, R700 for s24fe.Cool. Saturday the bill was R801. Sunday R850. Today R890 I called them and they said I must wait for the invoice because they cant see whats happening on their side. Asked them if i have any insurance,activation fees,subscriptions all negative so its probably a bug
Click to expand...
Usage perhaps? When it comes to pro rata you get a pro rata allocation too.
 
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