Multichoice DSTV customer service first-rate

[rpm]

Multichoice has managed to do what is almost impossible, offer good customer service whilst still being a monopoly.

Multichoice DSTV customer service first-rate

 

[Ivork]

One thing they may want to consider is bringing back the Sci-Fi channel, Action-X is tolerable but it just doesn’t hit the mark for Sci-Fi fans like me.

+1000000000000 to that!

I think they saved a ton of money with that - no price reduction - and gave a few more cheap cr@p channels to boot.

Naa, the service might be good, but the price vs watchable content still sucks imho!

.

 

[Nod]

I've given up on Sci-Fi. Thought that the Anime channel might be promising, but after the first wave of repeats I stopped watching that too. It could have been brilliant, but they opted for mediocre, like the rest of the channels.

 

[LCBXX]

I think the addition of the 4 new BBC channels might be the only addition thus far to justify the 2008 price increase. Dunnow what the previous year's increases actually did tho...

 

[chubster]

How is customer service great? You have to call them, and then wait an hour on the line to get your STB up and running. The only way to avoid it is to go and stand in the queue, I'm not wasting an hour phone bill on them any more.

 

[Ivork]

I think the addition of the 4 new BBC channels might be the only addition thus far to justify the 2008 price increase. Dunnow what the previous year's increases actually did tho...

Along with the subtractions = not very many. My wife says the now deleted food channel was better than the lifestyle one that replaced it (probably cheaper).

(for example - her opinion, not mine )

 

[Nod]

Along with the subtractions = not very many. My wife says the now deleted food channel was better than the lifestyle one that replaced it (probably cheaper).

(for example - her opinion, not mine )

She is correct. BBC Prime was also replaced by BBC Entertainment:

The channel (BBC Entertainment) was launched in October 2006, replacing BBC Prime in Asian markets such as Singapore, Hong Kong, Thailand and South Korea. In December 2006, BBC Entertainment launched on the Astro platform in Malaysia. The channel launched in India in May 2007 on the Tata Sky platform and on India online Broadband Pvt Ltd.

The channel launched in Poland, on Cyfrowy Polsat in December 2007, and replaced BBC Prime on DStv in Africa on September 1st, 2008. It was also launched in Mexico on the Sky Latin America digital satellite platform in August 2008 in a deal with Televisa.

BBC Lifestyle is an international television channel offering inspiration for the home, family, food and life. The channel provides six key programming strands to entertain, engage and inspire viewers. Food: Serving up the best food and cookery shows with world-famous chefs promising enticing gastronomic journeys around the world; Home & Design offers expert advice and design knowledge to help viewers transform houses into perfect homes; Fashion & Style brings honest, practical advice and fashion tips from some of the world’s top style gurus; Health helps improve diet and nutrition with expert advice; Parenting provides child psychologists and advisors to help with busy or stressful family life; Personal Development helps enrich mental wellbeing and achieve inspiration in all aspects of life.

BBC Lifestyle first launched in Singapore on mio TV in July 2007. It is also available in Hong Kong on NOW TV, in Poland on the Cyfrowy Polsat digital satellite platform, where it launched in December 2007, and DStv in Africa since September 2008. BBC Lifestyle is wholly-owned by BBC Worldwide.