Musgrave ADSL problems

[FlowersforAfrica]

No Issues

I can't really complain about my ADSL service in Musgrave, Durban. I've hardly had any downtime and my speeds are usually within an acceptable range. When I've had issues, Telkom ADSL support have been helpful.

Phone number: 031 201 xxxx

ADSL line speed: 4Mbps ADSL

ISP name: Telkom Internet capped

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 3 ms 4 ms 4 ms 10.0.0.2
2 13 ms 13 ms 13 ms ti-224-12-01.telkomadsl.co.za [105.224.12.1]
3 29 ms 26 ms 24 ms ti-228-0-06.telkomadsl.co.za [105.228.0.6]
4 27 ms 26 ms 27 ms ti-228-0-13.telkomadsl.co.za [105.228.0.13]
5 27 ms 27 ms 29 ms 165.165.216.217
6 28 ms 29 ms 27 ms 196.43.39.166
7 31 ms 30 ms 29 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
8 31 ms 32 ms 30 ms nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.34]
9 31 ms 30 ms 30 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43
.22.222]

Trace complete.

Speed test results JHB: http://speedtest.ookla.com/result/2259759279.png

Speed test results International: http://speedtest.ookla.com/result/2259760874.png

 

[RedhotNeo]

So where is the problem :-/

 

[FlowersforAfrica]

There's no problem as I mentioned in the beginning of my post. The email I received said we should post our feedback even if we don't have any problems:

Quote from email "ADSL problems in SA – your help needed" from MyBroadband (14.082013):

"It’ll be great if you can give feedback on your ADSL connection, even if you do not experience any problems."

Feel free to delete my post if I have misunderstood.

Brendon

 

[Fudzy]

Nice to hear, isn't the Telkom shop across the way from you there?

 

[FlowersforAfrica]

It sure is... 2min walk to Musgrave Center from where I live... maybe that helps... there might be an exchange close to me...

While you sometimes have to wait a while to be served, they're always very friendly and helpful at the Telkom shop as well, so no issues there either... ;-)