Mweb Abuse Notification

To all the above: That's really my point when asking MWeb and I am quite puzzled why they can't give a straight answer.
As an example
- @Crowley or @Tim182 - both download at line speed from 6/7pm till 6/7am (12 hours). When I run at unlimited speed I will average out at 380KB/sec (so this works out to about 15-16GB/day).
- I download 24x7 at 150KB/sec (about 13GB/day)

From a contention point I feel it is "more abusive" to run in the middle of the night at full line-speed (as most people having the technical means will just do it) and is not really than a "fair use policy" - or?

Uh well, so I will now blast 380KB/sec from 8pm till 6am and see what happens (= 13GB for 10 hours). No-one at MWeb can give a proper answer.
 
MagicDude4Eva said:
To all the above: That's really my point when asking MWeb and I am quite puzzled why they can't give a straight answer.
As an example
- @Crowley or @Tim182 - both download at line speed from 6/7pm till 6/7am (12 hours). When I run at unlimited speed I will average out at 380KB/sec (so this works out to about 15-16GB/day).
- I download 24x7 at 150KB/sec (about 13GB/day)

From a contention point I feel it is "more abusive" to run in the middle of the night at full line-speed (as most people having the technical means will just do it) and is not really than a "fair use policy" - or?

Uh well, so I will now blast 380KB/sec from 8pm till 6am and see what happens (= 13GB for 10 hours). No-one at MWeb can give a proper answer.
Click to expand...

It is most definitely not 'more abusive' to download at full speed overnight than at a reduced speed throughout the day. I'm sure all ISP's wish all uncapped users did that.
 
MagicDude4Eva said:
- @Crowley or @Tim182 - both download at line speed from 6/7pm till 6/7am (12 hours). When I run at unlimited speed I will average out at 380KB/sec (so this works out to about 15-16GB/day).
- I download 24x7 at 150KB/sec (about 13GB/day)
Click to expand...
I was just giving advice. my line was running at 380-560 (for some reason) 24x7. That is why my account got cancelled. Even with the throttling during the day you can do 838Gb a month on a 4mb line.
 
Honestly - As I've been saying before, so long as they can identify what kind of traffic you are using ( HTTP/Torrent/etc ), they have no issue with you using as much as you want and can ( Because they will shape deprioritized traffic ). It's when you disguise your traffic ( Torrents over HTTPS ) that the policies are going to kick in.

Sitting up at 600GB this month, my lowest usage for a while, and never had a complaint.

( MWEB 4MB Uncapped )
 
bullzeye.za said:
Honestly - As I've been saying before, so long as they can identify what kind of traffic you are using ( HTTP/Torrent/etc ), they have no issue with you using as much as you want and can ( Because they will shape deprioritized traffic ). It's when you disguise your traffic ( Torrents over HTTPS ) that the policies are going to kick in.

Sitting up at 600GB this month, my lowest usage for a while, and never had a complaint.

( MWEB 4MB Uncapped )
Click to expand...

Not according to their email to me:
MWeb Abuse Department said:
The notifications are triggered by (amongst other parameters) a prolonged period of daily usage patterns between 20 and 40 GBs. The abuse system looks at a variety of factors, such as bandwidth consumption patterns and historical usage, to determine who gets flagged. The system does this dynamically and automatically, so there is no set guideline.
Click to expand...

I quoted the whole response earlier on, but my questions were specific about times, protocols, types of data, daily limits, shaping of certain traffic etc. I also specifically asked if SSL encrypted traffic makes a difference, but no answer to that as well.

I am still not sure why ISPs make such a secret about this?
 
bullzeye.za said:
Honestly - As I've been saying before, so long as they can identify what kind of traffic you are using ( HTTP/Torrent/etc ), they have no issue with you using as much as you want and can ( Because they will shape deprioritized traffic ). It's when you disguise your traffic ( Torrents over HTTPS ) that the policies are going to kick in.

Sitting up at 600GB this month, my lowest usage for a while, and never had a complaint.

( MWEB 4MB Uncapped )
Click to expand...

Not true. I never hid what I was doing. Eventually got booted.
 
bullzeye.za said:
Honestly - As I've been saying before, so long as they can identify what kind of traffic you are using ( HTTP/Torrent/etc ), they have no issue with you using as much as you want and can ( Because they will shape deprioritized traffic ). It's when you disguise your traffic ( Torrents over HTTPS ) that the policies are going to kick in.

Sitting up at 600GB this month, my lowest usage for a while, and never had a complaint.

( MWEB 4MB Uncapped )
Click to expand...

I disagree. I've used torrent-to-http services for the last two years without issue. Monthly usage is typically between 350GB and 500Gb.
 
bullzeye.za said:
Honestly - As I've been saying before, so long as they can identify what kind of traffic you are using ( HTTP/Torrent/etc ), they have no issue with you using as much as you want and can ( Because they will shape deprioritized traffic ). It's when you disguise your traffic ( Torrents over HTTPS ) that the policies are going to kick in.

Sitting up at 600GB this month, my lowest usage for a while, and never had a complaint.

( MWEB 4MB Uncapped )
Click to expand...

This may have been the case a while ago (& also what we were led to believe) but it is definitely no longer the case; as I can personally testify to.
 
bullzeye.za said:
Honestly - As I've been saying before, so long as they can identify what kind of traffic you are using ( HTTP/Torrent/etc ), they have no issue with you using as much as you want and can ( Because they will shape deprioritized traffic ). It's when you disguise your traffic ( Torrents over HTTPS ) that the policies are going to kick in.

Sitting up at 600GB this month, my lowest usage for a while, and never had a complaint.

( MWEB 4MB Uncapped )
Click to expand...

Yeah I also didn't apply any circumventions (NNTP over standard ports, no SSL) and I was shown the door. In my response to the warnings, I even mentioned that my downloads are clearly shaped during the day but they didn't care. And IIRC I didn't even reach 600GB, I think my max was just below 500GB. Bear in mind that my average until that point was about 200GB.

Actually, here's my post from the time:

efitol said:
Well, after quite a long while as a happy MWEB 4meg uncapped user, I just received my first warning from [email protected] because apparently my account shows "repeated instances of prolonged download sessions at line, or near line speeds", which is untrue because my account is subject to the same shaping as everyone else. Like right now, for instance, it's averaging 640kbps. What gives, MWEB?

My usage over the last year in MB:
November, 2011 309836.03
October, 2011 476841.29
September, 2011 303958.23
August, 2011 168142.94
July, 2011 238419.39
June, 2011 299353.94
May, 2011 18611.68
April, 2011 132090.72
March, 2011 150005.46
February, 2011 131205.45
January, 2011 339331.50
Average 215170.91

I guess this will be my last month. Thank goodness for competition
Click to expand...
You can see that my NNTP traffic was clearly being deprioritised to 640kbps, and yet I still received a warning that eventually resulted in my account being cancelled.
 
Just got my notification.... MWEB YOU SUCK !!!!

What would be a good 1MB alternative. I use news servers to download stuff.
 
Slootvreter said:
I don't understand the outrage here.
Click to expand...

Here are they keys to your new Ferrari. You are allowed to drive as far as you want as long as it is not more than X Km's. Any more and we will govern your engine to do 60km/h max. If you drive more than X2 amount of km's we will take it back.

Have a great day.
 
Crowley said:
Here are they keys to your new Ferrari. You are allowed to drive as far as you want as long as it is not more than X Km's. Any more and we will govern your engine to do 60km/h max. If you drive more than X2 amount of km's we will take it back.

Have a great day.
Click to expand...

No.

What do you download that takes 400-600 GIGABYTES every month? Perhaps here and there you are in a situation that all your work is done in the 'cloud', and even then half a terabyte is a lot. Linux distros? Updates? What takes so much that you constantly download?
 
Crowley said:
Here are they keys to your new Ferrari. You are allowed to drive as far as you want as long as it is not more than X Km's. Any more and we will govern your engine to do 60km/h max. If you drive more than X2 amount of km's we will take it back.

Have a great day.
Click to expand...

No.

What do you download that takes 400-600 GIGABYTES every month? Perhaps here and there you are in a situation that all your work is done in the 'cloud', and even then half a terabyte is a lot. Linux distros? Updates? Gaming? What takes so much that you constantly download at full speed 24/7?
 
Slootvreter said:
No.

What do you download that takes 400-600 GIGABYTES every month? Perhaps here and there you are in a situation that all your work is done in the 'cloud', and even then half a terabyte is a lot. Linux distros? Updates? Gaming? What takes so much that you constantly download at full speed 24/7?
Click to expand...

How do you equate 400GB with downloading full speed 24/7? Would love to see your maths.
 
Well, on a 1MB line there are plenty to download... I think on a 4MB or 10MB I might run out of things..
 
Slootvreter said:
No.

What do you download that takes 400-600 GIGABYTES every month? Perhaps here and there you are in a situation that all your work is done in the 'cloud', and even then half a terabyte is a lot. Linux distros? Updates? Gaming? What takes so much that you constantly download at full speed 24/7?
Click to expand...

Never got close to 400 gigs...still got booted. It can happen to anyone...that's how vague the FUP is.
 
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