MWEB ADSL and e-mail problems (21 September 2011)

You know, the amount of time in the IT industry that a backup and its backup fail is alarming to me, pathetic low standards, they are just wasting their money on redundancy cause it doesn't work as it should.
 
Notice Ref : NN0007196
Failure Type : Fault Condition
Status : New
Problem Description : Link - Network work failure between Rosebank and Bellville.
Impact : Browsing Service Degraded
Time Down : 2011-09-21 16:24
Sites : Bellville Rosebank
Affected : All users may experience slow connectivity.
Cause : Unknown
Progress : Our techs are busy attending,
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