MWEB Business ADSL: Uncapped Unshaped

[Vroomfondel]

Does anyone here use this service? I'd like to know what their support is like and how well it performs.

We have about 15-20 people in our office, almost permanently using the internet and email, and any downtime causes everyone to sit here and do nothing, so it's critical that we get good service. Our current service provider has been giving us very little joy over the last year or so, so any feedback or recommendations would be appreciated!

 

[TheGuy]

We've been using the Mweb business uncapped for about a year and have about 70 people constantly on the line (nothing gets blocked). No real problems so far Mweb premium support seems to know what they are doing. We do have a 384 leased line as backup because the ADSL has gone down once or twice due to cable fault.

 

[Oakavenue]

We have had them for 2 days now and I had to phone support a few times to clarify a few things and I must say that the support personnel answers the phone very quickly and are very supportive.

I would recommend them.

 

[Vroomfondel]

Sounds good. Thanks for the feedback guys.

 

[Rodd]

Are there any limitations to this with regards to international bandwidth?
would you be able to dl torrents at full speeds etc?

 

[RSkeens]

Just get a backup ADSL account for when the connection goes down. Decent routers have primary and secondary based connections that can failover fairly quickly.

 

[Rodd]

can anyone comment on the p2p/torrent speeds? The account is advertised as uncapped and unshaped, so I would assume so. I'd rather be certain before signing up to a 12 month contract.