DjStyles
Expert Member
I can confirm this. got home at 5.30, logged in and was rock solid at 280ms, then at exactly 6pm.... LLLLAAAAGGG.... now i'm at 4832ms.
H...E...L...P.... please MWEB!
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I can confirm this. got home at 5.30, logged in and was rock solid at 280ms, then at exactly 6pm.... LLLLAAAAGGG.... now i'm at 4832ms.
H...E...L...P.... please MWEB!
This is from their site, dunno if it'll help.
http://www.worldofwarcraft.com/info/faq/blizzarddownloader.html
http://www.worldofwarcraft.com/info/faq/blizzarddownloader.html
WGS2010
Active Member
WoW very playable today, until 18:00 and then the latency soars and the game becomes unplayable. So from 8:00 - 18:00 all is good and then some switch gets thrown to change that. I am glad that MWeb is trying to do something but it is getting alittle long in the tooth at the moment.
I personally like kerbyross's idea of adding WoW servers to an unshaped pool until this is sorted out (although being permanently unshaped would be a bonus).
I personally like kerbyross's idea of adding WoW servers to an unshaped pool until this is sorted out (although being permanently unshaped would be a bonus).
7th day that's already been done, and we've been aware for some time that WoW and certain other MMO's have traffic which shows up as 'generic P2P' on our shapers, which is handled correctly. However Blizzard seem to have made a change to the way this gets done in the new patch and there are now also portions of the traffic showing up as pure bitorrent.
I'm busy reading Blizzards Tech Support forums and there are a number of threads running, with reports of the same type of latency being experienced by customers on several major UK ISPS and they all say that this started after they updated to 4.01 so this problem is not unique to us.
As soon as I can get a proper understanding of exactly what this traffic is doing we will hopefully be able to define a signature for it and give it the appropriate priority.
I'm busy reading Blizzards Tech Support forums and there are a number of threads running, with reports of the same type of latency being experienced by customers on several major UK ISPS and they all say that this started after they updated to 4.01 so this problem is not unique to us.
As soon as I can get a proper understanding of exactly what this traffic is doing we will hopefully be able to define a signature for it and give it the appropriate priority.
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WGS2010
Active Member
Thanks, Will. Much appreciated.
vinnigepiet
Well-Known Member
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It is the type of traffic manager that they are using or it has to do with certain criteria within the rule that is messing up, because the way that the packets are read when they go from point A to B has changed as you know, Blizz told us they did it. I'm guessing that other ISP's traffic manager works differently......
That is my guess anyways
This is why I am enjoying it on the MWEB package. Sure it isn't ideal now, but just a vocal presence on the forums from someone who appears to care about our concerns who is in a position to get the ball rolling is what warms the cockles of my heart. I also understand that this is a triple whammy deal with WoW at the moment, due to congestion on my DSLAMs, changing of traffic type and the unfortunate side effect it has on our shaping rules. I really hope this gets fixed soon, would be nice to get my WoW back.
Thanks Will!
Do Note that Web Africa would have sorted this long time ago
I had a account with them before, just before uncapp came out.. and there support was exelent, i had problems in wow with lag before and it got sorted in a flash, Mweb have the forum support but how fast does the news travel to the guys sorting it out? And btw, Web Africa have forum support aswell, they even have there own forums.Thanks for the show of faith Steven - I will be trolling through those Blizzard forums this evening on my notebook with one eye on the footy, trying to find some answers to this
Do Note that Web Africa would have sorted this long time ago
I know that Webafrica is awesome but I also use MWEB for the uncapped. The 20-30gigs I pull every month is well worth my R220. At the moment, my latency is rubbish no matter what ISP I use. Also, I don't feel like paying excessive amounts of money to a third ISP.
No problem, some people on this forum tend to forget that you are just a normal human being doing what he can for us in this corner of the world. After the levels of service I have had previously with other ISPs, this is a breath of fresh air.
Nerfherder
Honorary Master
Hi Will@Mweb
I'm not sure if anyone has brought this to your attention but Mweb who have Wii's are having problems updating them, online gaming seems fine but updates fail... they get to about 30% and then time out. When changing to another ISP the issue is resolved.
I'm not sure if anyone has brought this to your attention but Mweb who have Wii's are having problems updating them, online gaming seems fine but updates fail... they get to about 30% and then time out. When changing to another ISP the issue is resolved.
This seems quite plausable:
A. We know that Blizzard previously distributed patches via their own p2p client.
B. We know that you can now play WoW without a fully patched client. Patching "apparently" happens transparently and STILL uses p2p.
Highly speculative but: What about the IP stack now accomodating p2p AND the WoW game traffic AND blizzards stack now accomodating shaping at client level (download the game but still have a good experience)?
I've just finished going through this thread:
http://forums.wow-europe.com/thread.html?topicId=14870321155&sid=1&pageNo=1
Customers, from Virgin Media ,O2 and BE in the UK, who all seem to have the same issue have posted here. So far I haven't seen any definite solutions or workarounds - some are claiming success using a TCP Optimization application, which might be worth trying if anyone is ok with making those types of changes. Unfortunately the Blizzard reps are not being very forthcoming in their feedback and don't seem to be acknowledging that they've introduced anything different to the traffic, or offering any advice to affected customers as to what their ISPS can do to address this.
I will keep looking from my side and discuss this with our engineers again tomorrow to see if we can come up with a workaround for this.
http://forums.wow-europe.com/thread.html?topicId=14870321155&sid=1&pageNo=1
Customers, from Virgin Media ,O2 and BE in the UK, who all seem to have the same issue have posted here. So far I haven't seen any definite solutions or workarounds - some are claiming success using a TCP Optimization application, which might be worth trying if anyone is ok with making those types of changes. Unfortunately the Blizzard reps are not being very forthcoming in their feedback and don't seem to be acknowledging that they've introduced anything different to the traffic, or offering any advice to affected customers as to what their ISPS can do to address this.
I will keep looking from my side and discuss this with our engineers again tomorrow to see if we can come up with a workaround for this.
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Guys, thats all good and well, but what about the fact that for some of us (including me) its started 2 weeks BEFORE the patch. Also, why exactly the same time from 6pm till 8am.
Your also forgetting about the fact that IF it is from blizzard's side and new patch related, why does guildwars do the same?
In conclusion, i believe our issues arent related to what they are experiencing. Some of those complains are even realm specific, which is not the case for mweb users.
Edit: oh yeh, and the fact that a tunneling service called "battleping" bypasses the issue.
Your also forgetting about the fact that IF it is from blizzard's side and new patch related, why does guildwars do the same?
In conclusion, i believe our issues arent related to what they are experiencing. Some of those complains are even realm specific, which is not the case for mweb users.
Edit: oh yeh, and the fact that a tunneling service called "battleping" bypasses the issue.
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Sillicur I haven't ruled out other options as well and I will give some attention to the Guildwars issue tomorrow as well.
However I certainly think this sounds too much like the symptoms being described for WoW to not be at least part of the problem.
Looking at two weeks before the patch and in the run up to our upgrades our International bandwidth was under pressure and this would also have accounted for some increases in latency which was evident even in the normal tracert results. This certainly isn't the case at the moment, which means we need to look for other causes.
However I certainly think this sounds too much like the symptoms being described for WoW to not be at least part of the problem.
Looking at two weeks before the patch and in the run up to our upgrades our International bandwidth was under pressure and this would also have accounted for some increases in latency which was evident even in the normal tracert results. This certainly isn't the case at the moment, which means we need to look for other causes.
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Ok that is an odd one - I'm assuming that Nintendo would be doing that over normal HTTP, or FTP. I'll do some googling and see if I can find out - this might just be a caching issue.