MWEB Gaming Feedback

hereticangel said:
best for wow is webafrica saix accounts :)
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Thanks for that. It looks like MWeb isn't really getting anywhere with this issue at the moment and being confined to a single hour of play a day (17:00 - if I'm lucky - to 18:00) is certainly not doing my bloodpressure any good.

18:00 hit just now and the entire game slowed - unplayable. I appreciate your quick responses to postings on this forum, Will, and what you've said about MWeb becoming a premier provider of gaming broadband, but does the rest of your company have a clue? It's been a few weeks now and still nothing.
 
WGS2010 said:
Thanks for that. It looks like MWeb isn't really getting anywhere with this issue at the moment and being confined to a single hour of play a day (17:00 - if I'm lucky - to 18:00) is certainly not doing my bloodpressure any good.

18:00 hit just now and the entire game slowed - unplayable. I appreciate your quick responses to postings on this forum, Will, and what you've said about MWeb becoming a premier provider of gaming broadband, but does the rest of your company have a clue? It's been a few weeks now and still nothing.
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this same issue happened to me with hon, cod, etc etc, and a lot of other players but what they did was said its my connection and its congestion etc etc. after 2 months they sorted out hon and cod, but it seems that other games are dying again like wow and gw
 
New little wrinkle playing WoW: the unplayable latency continues (5000ms++ with spikes) - it took me more than an hour to post 30 or so items on the AH - but now the DCing has increased to about once every 8 minutes. Awesome ...
 
Hey there guys, one of my guildmates from the UK who is a client with Virgin Media (they are suffering, just like us!) posted this on our guild forum.
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Since the latest World of Warcraft update we have seen that the type of packets used by Blizzard to deliver the on-line gaming has changed significantly. This means that Virgin Media's National (ADSL) traffic management system is unable to recognise the packets as gaming traffic and assumes that they are peer to peer traffic. Due to this the traffic management system does not place the packets within the gaming queue which has the highest priority and lowest latency within the VM network, instead they fall into the peer to peer class which gets a low level of priority within our network and by default a higher level of latency.

We are working to try and rectify this as soon as we can with our traffic management supplier however it will take us a few weeks to upgrade the traffic manage solution so that is can recognise the new traffic class and correctly classify it as gaming. Unfortunately due to the nature of most traffic management solutions we can not manually move these packets into the gaming queue as the solution can not work out which ones to move.

We appreciate that some customers will have noticed a similar issue with the previous World of Warcraft update. The reason behind this is because gaming companies are not prepared to share the updates with Virgin Media or traffic management suppliers prior to its release and so the first time we see the new packets is when people start to use the new updates. We are trying to change this view point of the gaming companies however at present they are un-willing to work with us.

We apologise for the affect that this has on your gaming experience and we will update you when we have a confirmed fix date for this.
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Basically a rehash of what we have known for about 2 weeks now, but more of a confirmation of the facts.
Now I am probably talking out of my a$$ here but is it not possible to do Deep Packet Inspection on WoW traffic to see what is being read as P2P traffic? I would assume that if it is possible to do it on torrents to find out exactly what is being downloaded, one could use it on WoW traffic.
 
Soon, local gaming will be screwed as well.....
1 Month of not being able to play wow. I was so excited that soon I would be playing COD:Black ops or MOH at least on local (after exams) but yesterday i saw that as a mweb user i wont even be able to play on SGS or iGame servers without insane latency. Cant play shooters with a 300+ latency, so to sum up. International gaming = screwed for a month. Local gaming screwed for a very long time.

sorry to say this, but gaming ISP of choice my ass.
 
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In all fairness its good and all that you guys are trying to force other ISPS for Open Peering, but its effecting a huge portion of your userbase aswell. is it really worth all that effort while your clients suffer?
 
No doubt it will be a good thing in the future. You know, im almost all for it and i would be content if international actually worked well. Having NEITHER local nor international gameplay thou, thats what really bugs me.
 
Um, just saw a post about this "GameServers.com partners with MWEB to deliver Call of Duty : Black Ops PC servers in South Africa!"

Is this true? If it is, I can play local on mweb with nice ping !!!!!!!
Will could u please confirm that mweb will host the gameservers.com servers for Black Ops. Aka Black Ops gaming wont be affected by the peering changes put in place?
 
Sillicur said:
Um, just saw a post about this "GameServers.com partners with MWEB to deliver Call of Duty : Black Ops PC servers in South Africa!"

Is this true? If it is, I can play local on mweb with nice ping !!!!!!!
Will could u please confirm that mweb will host the gameservers.com servers for Black Ops. Aka Black Ops gaming wont be affected by the peering changes put in place?
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link ? i get a forum post on this and if that is your evidence LOL@U, no news about any of this kind
 
I just noticed this in the MWEB aup "You may not run a server (including game servers) in connection with the services". So If you play modern warfare 2 you are contravening this, great, not that its going to stop anyone.

Of course they also say this further down "may result in MWEB taking actions"
 
ok guys nvm all the black ops servers plz, the thread is being derailed, back to the topic....Will anything new from your end ? Last night my ping was really bad had to swap out for axxess account :(

thanks for your hard work :D
 
@evilsee Relax a bit please :p You'll often find items in any T&C's document that you can interpret to their extremes. No-one is going to take action against you for hosting a game of Modern Warfare.
 
Yes guys the Blackops story is 100% legit, I can't wait to get my hands on this one myself - some of the multiplayer modes sound like great fun (especially like the sound of One in the Chamber).
 
@vinnigepiet I wish I had better news for you, but the networks team has a lot on their plates at the moment with yesterday's transit link and peering changes so I'm afraid it looks like we won't see any progress on WoW today.
 
Will@MWEB said:
@vinnigepiet I wish I had better news for you, but the networks team has a lot on their plates at the moment with yesterday's transit link and peering changes so I'm afraid it looks like we won't see any progress on WoW today.
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./cry

ty for your reply :D ( hope this gets sorted sooner than later :O )
 
Well having seen how our networks team have built this network out of thin air over the last year and how challenging some of the problems have been that they have found solutions to has given me a lot of faith in their ability to deliver the goods. i'm sure they will come up with a way to make this work.
 
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