MWEB Gaming Feedback

Shebam said:
Hey Will,

I wonder if you could assist with this problem found by another user on the mweb forums regarding Brink.

Linkie

If this is the case all they need to do is update and we can get back to some gaming on a dedi server :D

Still no Brink servers available for rent from gameservers.com. I am spamming them with request emails though :p

Thanks for teh help

PS: My cod is full back to normal Woop Woop
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I've kicked this up the line to the gaming team, let's see what they have to say. Glad to hear your COD is doing fine :)
 
Will@MWEB said:
I've kicked this up the line to the gaming team, let's see what they have to say. Glad to hear your COD is doing fine :)
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Legendary response time from our boys. They've just recreated the Brink servers and redeployed them, let us know if it's working ok for you now :)
 
avert said:
agreed. its rubbish, randomly just kills download speed for hours on end

It reminds me of iburst, but mweb are actually in control of it
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Avert if you can provide me with any specifics on what doesn't work for you? I'd be more than happy to take it up for investigation. We've been monitoring all of the feedback closely and doing extensive testing ourselves and from my point of view the results at the moment are very encouraging.

I know this has been a source of frustration over the last week, or 2, however in the long run this really should provide a better experience for everyone.

Having the extra level of QoS at the network edge allows us to provide an additional level of assurance to sensitive real-time traffic like gaming and at the same time it allows for more flexible bandwidth allocation so that traffic like p2p can take advantage of spare capacity in a more dynamic fashion.
 
Will@MWEB said:
Avert if you can provide me with any specifics on what doesn't work for you? I'd be more than happy to take it up for investigation. We've been monitoring all of the feedback closely and doing extensive testing ourselves and from my point of view the results at the moment are very encouraging.

I know this has been a source of frustration over the last week, or 2, however in the long run this really should provide a better experience for everyone.

Having the extra level of QoS at the network edge allows us to provide an additional level of assurance to sensitive real-time traffic like gaming and at the same time it allows for more flexible bandwidth allocation so that traffic like p2p can take advantage of spare capacity in a more dynamic fashion.
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As soon as 7am hits this morning speeds drop to 15kb/s Will. Ping also looks higher than usual, from 190 to 235. Almost feels if PE was moved back to routing through JHB or something. lol.
 
Will@MWEB said:
Legendary response time from our boys. They've just recreated the Brink servers and redeployed them, let us know if it's working ok for you now :)
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Some Feedback from another forum member in the games section: Seems it did the trick

Thanks for the quick turn around time. Booya!!! Hope you gonna be trying Brink out Will ;) It's epicness

Ok small issue, but may need time to comfirm.. Latency seems to he very high. But may need more people to test first I guess.
 
Last edited:
Thanks Shebam. We'll definitely keep an eye on the latency and address any issues that come up, bear in mind that it's not unusual for netcode to require a bit of tweaking by the developers during the 'public beta' phase :D Thinking about the Black Ops performance before the first patches were deployed...
 
Will@MWEB said:
Thanks Shebam. We'll definitely keep an eye on the latency and address any issues that come up, bear in mind that it's not unusual for netcode to require a bit of tweaking by the developers during the 'public beta' phase :D Thinking about the Black Ops performance before the first patches were deployed...
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Hahah yes I can understand what you are saying. Thats why I only purchased Blsck Ops 5 months after release.. after all the patches and rage quits (lag related :P not noob/getting pwned too much).

FTR, I have read up a little on the device you installed in London and I have to say, I support what you are doing. Going into exactly what the hardware does and the level of finely tuned QoS it provides a can honeslty see that in the long run it will give gamers better experiences, mainly for international games. As well as help you manage your bandwidth better overall, thus lowering running costs for Mweb, and increasing the robustness of your network for us at home. Fails are abound with stuff like this so no hard feelings.. :p even though I couldn't play black ops for a week. lol
 
Shebam said:
Hahah yes I can understand what you are saying. Thats why I only purchased Blsck Ops 5 months after release.. after all the patches and rage quits (lag related :P not noob/getting pwned too much).

FTR, I have read up a little on the device you installed in London and I have to say, I support what you are doing. Going into exactly what the hardware does and the level of finely tuned QoS it provides a can honeslty see that in the long run it will give gamers better experiences, mainly for international games. As well as help you manage your bandwidth better overall, thus lowering running costs for Mweb, and increasing the robustness of your network for us at home. Fails are abound with stuff like this so no hard feelings.. :p even though I couldn't play black ops for a week. lol
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Thanks for that it helps Allot (pun intended), when you guys understand why we are doing these things. The weakness in terms of the QoS prior to this is that the traffic management was only happening at the customer edge of the network, but that only allows you to control the flow and provide assurance on the traffic on the IPC links, having the traffic manager at the London edge allows us to have QoS all the way down our Seacom and Sat-3 connections as well, which ultimately should be much better for all things international.
It's also allowed the guys much more flexibility in terms of the QoS experience an individual customer gets.
Try running some tests yourself, like leaving your torrents on, or a download running while you're gaming. I still wouldn't recommend doing these things as a general rule for gamers, but I think you will be quite surprised by the results :)
 
@Will,

Ever since that new network thing in London was installed, my latency on the game 'World of Tanks' has increased tremendously. The IP for the server is 213.252.177.36. Port is 20016 for the authentication, not too sure what it is for the actual gameplay.

Could you please have a look into this? Thanks.
 
Anyone else having issues with Bad Company 2? I used to get great latency on the local servers and found international servers to be more than playable, but now I'm getting over 500ms on the local servers and international ones are just a slideshow.

I'm on 4mb shaped in Cape Town. Other games seem to be fine.
 
XennoX said:
@Will,

Ever since that new network thing in London was installed, my latency on the game 'World of Tanks' has increased tremendously. The IP for the server is 213.252.177.36. Port is 20016 for the authentication, not too sure what it is for the actual gameplay.

Could you please have a look into this? Thanks.
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Just received an update from our network engineers, signature updates for LoTRo, World of Tanks and D&D Online have been deployed and should be live from 6am this morning. Please let us know if it works for you.
 
Mooler said:
Anyone else having issues with Bad Company 2? I used to get great latency on the local servers and found international servers to be more than playable, but now I'm getting over 500ms on the local servers and international ones are just a slideshow.

I'm on 4mb shaped in Cape Town. Other games seem to be fine.
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Hi Mooler I play Bad Company 2 myself and I am based in Cape Town also on a 4mb shaped account. I haven't tried international servers in a while, however I last played on local servers this weekend and everything seemed fine. Can you take a look at your command line pings and traces while experiencing a problem and let us know the results?
 
Whatever your IT guys did for Rise of Flight did the trick. Everything is working as it did before the London incident.
Thanks :D:D:D
I realise you mostly get complaints on this thread so I thought I would let you know the good news.
 
Hi guys Im new to the forum, so Im probably gonna ask a couple a questions that are gonna sound stupid to y'all.
I'm currently with MWEB @ 4mbps Uncapped and I wish to know why I have difficulties playing against people who have telkom as their ISP.
Someone tried to explain it to me but not sure I got it. Hoping to get a straight answer from some mweb guys here.
Thanks
 
pstevek said:
Hi guys Im new to the forum, so Im probably gonna ask a couple a questions that are gonna sound stupid to y'all.
I'm currently with MWEB @ 4mbps Uncapped and I wish to know why I have difficulties playing against people who have telkom as their ISP.
Someone tried to explain it to me but not sure I got it. Hoping to get a straight answer from some mweb guys here.
Thanks
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welcome to forums.

it is because telkom and mweb does not peer locally, the traffic goes to london and then back to s.a causing massive lagg
 
Will@MWEB said:
Just received an update from our network engineers, signature updates for LoTRo, World of Tanks and D&D Online have been deployed and should be live from 6am this morning. Please let us know if it works for you.
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I still need to test but
Whoo hoo
thanks Will :)
 
hereticangel said:
welcome to forums.

it is because telkom and mweb does not peer locally, the traffic goes to london and then back to s.a causing massive lagg
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Yes Telkom does not want ppl to peer with them for free and MWEB said stuff this we aren't paying for something that should be free
so now Telkom is paying for international bandwidth for MWEB users getting to their network

from what I read it is still cheaper for MWEB to go international than it is to pay Telkoms mad fees
 
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