Drifter
Honorary Master
Why not reduce the cost of existing accounts to ensure you keep your customers?
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ermmm Tim , the Telkom products do get throttled... I think that`s the point of the new MWEB products.
ermmm Tim , the Telkom products do get throttled... I think that`s the point of the new MWEB products.
Where Telkom are removing daytime throttling from their products comes 1st Feb Mweb are introducing new throttling products, interesting times ahead![]()
An MWeb spokesman says the throttling is based on a fair-use policy where heavy users will be throttled to maintain network performance.
+1
I would also like to know what this means exactly. I mean Mweb uncapped already has FUP... So what does this "throttled" actually mean?
From Techcentral
So now the Telkom and Mweb-lite throttling policies are the same. Telkom had additional limits during the day, which really made it an awful uncapped option.
Has the Afrihost disaster taught us nothing? With uncapped, you get what you pay for!
Hi Echo121
We have not done away with our other products, these new throttled uncapped accounts are now available along with our premium uncapped shaped accounts.
A customer who uses more than the average for the product and find himself in the top percentile of users will have his connection speed reduced accordingly.
Where does it state that Telkom will have a throttling policy? Or are you mistaking throttling for shaping?
3.1 Telkom Internet Uncapped Fair Usage Policy
All Telkom Internet Uncapped accounts is shaped bandwidth based and provides
unlimited data usage, however we do manage uncapped accounts on the
performance of our network at any given time.
We monitor our overall network usage and if our data pool capacity is stretched we
dynamically shape and throttle certain customer's uncapped accounts to relieve
congestion. These uncapped customers will be chosen based on their usage trends.
The uncapped users who have used the highest amount of data will be throttled first
if there is network congestion and/or impairment.
It is my understanding correct that these "new" packages are there to respond to Telkom's cuts. Is that right? What about the existing packages? Are they also going to "enjoy" the price reduction? Will they also be throttled? Mweb (2mb) is already way overpriced compared to other ISP's. Time to let the wallet do the talking!
Hi Thestealth
Our existing products will remain the same, uncapped shaped unthrottled.
We have added the throttled accounts to our product offerings.
It's quite apparent that MWEB (and eccpt) didn't RTFA about Telkom's new prices, otherwise they would have noticed the part that clearly states that throttling will be falling away on Friday.
Good morning all
We are still waiting for proper clarity with regards to how the packages will be throttled. However, this will be comparable to other uncapped throttled accounts in the market currently.