MWEB launches new, cheaper uncapped ADSL packages

Why not reduce the cost of existing accounts to ensure you keep your customers?
 
Where Telkom are removing daytime throttling from their products comes 1st Feb Mweb are introducing new throttling products, interesting times ahead :)
 
ermmm Tim , the Telkom products do get throttled... I think that`s the point of the new MWEB products.

No, currently they do. But this restriction is going to be removed from 1 Feb along with the new pricing. I really don't see any reason not to switch. Saves over R300 per months...
 
Time to give Telkom a chance. R10 below Telkom? Tx but no tx MWeb. We're not R9.99 fools!
 
ermmm Tim , the Telkom products do get throttled... I think that`s the point of the new MWEB products.

It's quite apparent that MWEB (and eccpt) didn't RTFA about Telkom's new prices, otherwise they would have noticed the part that clearly states that throttling will be falling away on Friday.
 
Where Telkom are removing daytime throttling from their products comes 1st Feb Mweb are introducing new throttling products, interesting times ahead :)

From Techcentral

An MWeb spokesman says the throttling is based on a fair-use policy where heavy users will be throttled to maintain network performance.

So now the Telkom and Mweb-lite throttling policies are the same. Telkom had additional limits during the day, which really made it an awful uncapped option.

Has the Afrihost disaster taught us nothing? With uncapped, you get what you pay for!
 
+1

I would also like to know what this means exactly. I mean Mweb uncapped already has FUP... So what does this "throttled" actually mean?

A customer who uses more than the average for the product and find himself in the top percentile of users will have his connection speed reduced accordingly.
 
From Techcentral



So now the Telkom and Mweb-lite throttling policies are the same. Telkom had additional limits during the day, which really made it an awful uncapped option.

Has the Afrihost disaster taught us nothing? With uncapped, you get what you pay for!

Where does it state that Telkom will have a throttling policy? Or are you mistaking throttling for shaping?
 
It is my understanding correct that these "new" packages are there to respond to Telkom's cuts. Is that right? What about the existing packages? Are they also going to "enjoy" the price reduction? Will they also be throttled? Mweb (2mb) is already way overpriced compared to other ISP's. Time to let the wallet do the talking!
 
Hi Echo121

We have not done away with our other products, these new throttled uncapped accounts are now available along with our premium uncapped shaped accounts.

While I agree with you, these are new products, and on paper they do not compete with Telkom's offering as Telkom is removing their throttling, so it does not make any sense as it currently stands to use the new Mweb 2Mbps or 4 Mbps accounts, I for one would rather give Telkom a try for a month or 2 and make a decision, unless Mweb is willing to give a trial for your new product for that long a period?
 
A customer who uses more than the average for the product and find himself in the top percentile of users will have his connection speed reduced accordingly.

This is IS style throttling, isn't it? Not for me, thank you.
 
Where does it state that Telkom will have a throttling policy? Or are you mistaking throttling for shaping?

From Telkom's site - their page has been updated with the new prices, and this is linked from that, so I assume it's relevant. They state quite clearly it's shaped, and they will throttle high usage users.

http://www.telkom.co.za/general/termsandconditions/downloads/TelkomInternetAUP.pdf

3.1 Telkom Internet Uncapped Fair Usage Policy

All Telkom Internet Uncapped accounts is shaped bandwidth based and provides
unlimited data usage, however we do manage uncapped accounts on the
performance of our network at any given time.

We monitor our overall network usage and if our data pool capacity is stretched we
dynamically shape and throttle certain customer's uncapped accounts to relieve
congestion. These uncapped customers will be chosen based on their usage trends.
The uncapped users who have used the highest amount of data will be throttled first
if there is network congestion and/or impairment.
 
It is my understanding correct that these "new" packages are there to respond to Telkom's cuts. Is that right? What about the existing packages? Are they also going to "enjoy" the price reduction? Will they also be throttled? Mweb (2mb) is already way overpriced compared to other ISP's. Time to let the wallet do the talking!

Hi Thestealth

Our existing products will remain the same, uncapped shaped unthrottled.

We have added the throttled accounts to our product offerings.
 
Hi Thestealth

Our existing products will remain the same, uncapped shaped unthrottled.

We have added the throttled accounts to our product offerings.

So, in essence, I'm paying more for unthrottled. No thanks all the same.
 
It's quite apparent that MWEB (and eccpt) didn't RTFA about Telkom's new prices, otherwise they would have noticed the part that clearly states that throttling will be falling away on Friday.

Wrong , they removing the "day time restrictions" and the throttling stays. Read the AUP
 
Good morning all

We are still waiting for proper clarity with regards to how the packages will be throttled. However, this will be comparable to other uncapped throttled accounts in the market currently.

You used to be great in your simplicity, want uncapped ADSL, here's your 3 speed choices.
Now you have gone down the road of these other dodgy IPS's by creating another 3 more products into your offering, just to complicate it more.
Now you are just the same as those those other ISP's like OpenWeb.

But I will just switch to another another ISP that values simplicity
 
Not impressed with this offering. Will give it some time while others trial the new Telkom products and if they perform well I'll move.

MWEB has gone from market leader to lagging behind everyone else...
 
For the people who know they never going to get into that top data usage percentile these throttled packages offer a saving. I for one am looking for an uncapped account that gives me full line speed 24/7 with low latency at a price comparable to these current throttled accounts. No point paying a premium if I know I'm never going to get to the usage where I get throttled.
 
Expected more from MWEB. What a disappointing reaction to Telkom's price cuts.
 
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