Mweb Throttling Bull

Fudzy;11502671[B said:
]Does good will measure towards share price?[/B]
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What a question. Shares are bought and traded on good will, gut feel and performance indicators.
 
Fudzy said:
Does good will measure towards share price? If the company have taken these measures to stop running at a loss then maybe the board should review the reason why they introduced the business model in the first place.
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In a service industry good will is a determinant of future earnings so collapsing good will is to severely impair the heart of the business and in the process devalues the equity of the company. In a share trading environment good will destruction can result in a negative sentiment towards the business which manifests itself in the trading so yes.

There is nothing inherently unsustainable in providing an uncapped, unthrottled contended and shaped ADSL based Internet service

There is a heck of a lot unsustainable in spending copious amounts of money advertizing an uncapped, unthorttled contended and shaped ADSL based Internet service when you have a pool running at near full capacity. If you are a price taker you really need to find a supply point that works - cut the damn marketing spend because you shouldn't be providing widgets in a larger quantity than an equilibrium price.

There is also a heck of a lot unsustainable practice in having people resell off your network and not having the ability to identify and address such actual abuse.

Most importantly if the model was unsustainable to begin with why have so many other providers successfully implemented uncapped offerings - most pertinently Telkom Internet?
 
Paul Hjul said:
In a service industry good will is a determinant of future earnings so collapsing good will is to severely impair the heart of the business and in the process devalues the equity of the company. In a share trading environment good will destruction can result in a negative sentiment towards the business which manifests itself in the trading so yes.

There is nothing inherently unsustainable in providing an uncapped, unthrottled contended and shaped ADSL based Internet service

There is a heck of a lot unsustainable in spending copious amounts of money advertizing an uncapped, unthorttled contended and shaped ADSL based Internet service when you have a pool running at near full capacity. If you are a price taker you really need to find a supply point that works - cut the damn marketing spend because you shouldn't be providing widgets in a larger quantity than an equilibrium price.

There is also a heck of a lot unsustainable practice in having people resell off your network and not having the ability to identify and address such actual abuse.

Most importantly if the model was unsustainable to begin with why have so many other providers successfully implemented uncapped offerings - most pertinently Telkom Internet?
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MWeb's handling of this should go down in journals of PR disasters. The problem I think lies in the company's failing to define limits from the get go, then giving out too much slack before realizing they need to keep it sustainable, followed by an extremely poor communication plan on the controls put in place, worst of course the 180 they have pulled on the unthrottled moto. But saying all of this, I've paid school fees with other ISPs and they're currently suiting my needs perfectly so I don't see any point in some emotionally driven exit.
 
the problem lies in the company not adopting a proper strategy in the face of a changing market - when they introduced the premium vs standard distinction they should have made a proper provisioning plan as to what restrictions they intended on premium before describing it as "unthrottled"; it is clear that the term unthrottled was a jab at Telkom who at the time throttled their connections on uncapped at peak times.

A rolling window quota system is a perfectly reasonable uncapped system - it worked (and I think works) quite well for Rhodes - provided that if throttling is your measure of control you don't describe the service as unqualifiedly unthrottled and that if there is a capping point that point be stated. With VDSL a rolling quota system (of about 30 gigs a day computed on a period of 14 days) coupled with a throttle to 1Mbps seems to be a sensible option - BUT you still have to follow the ISPA guidelines and state the policy.
 
Fudzy said:
The problem I think lies in the company's failing to define limits from the get go,
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No the problem lies in a company which promised NEVER to throttle, and then in shameless and dishonest reversal decide to throttle.
 
Fudzy said:
So your 30 day rolling window was 75gb and you got throttled? Can you PM Mweb Guy your details so he can confirm.
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errr no! I do max 75GB a month. did i mention anything about a 30day rolling period there ....no let me go check my post again :erm:

I've been doing every month about 65-75 gb a month for the past year. Last time I went over 80gb was 1 month ago when my hdd crashed and I didn't backup 5 steam games. I had to download it again
So yeah mweb does have a fairy tale threshold and it can be anything even 5gb
 
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MalcolmF said:
errr no! I do max 75GB a month. did i mention anything about a 30day rolling period there ....no let me go check my post again :erm:

I've been doing every month about 65-75 gb a month for the past year. Last time I went over 80gb was 1 month ago when my hdd crashed and I didn't backup 5 steam games. I had to download it again
So yeah mweb does have a fairy tale threshold and it can be anything even 5gb
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Check your 30 day usage at http://myadsl.mweb.co.za/ and come back and let us know please, I would find it surprising if the threshold limit has dropped.
 
Fudzy said:
Check your 30 day usage at http://myadsl.mweb.co.za/ and come back and let us know please, I would find it surprising if the threshold limit has dropped.
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My last 30 day rolling period was 84GB
October I had to download BF4 twice ( Power cut had to start all over )
August hdd crashed had to download 5 steam games
not sure what my 30 day rolling period was when my account showed throttled but now its unthrottled
here is my 12 month usage

November, 2013 6752.05
October, 2013 90778.68
September, 2013 47094.73
August, 2013 109339.19
July, 2013 35960.68
June, 2013 73950.16
May, 2013 34159.51
April, 2013 50922.85
March, 2013 32892.43
February, 2013 54108.52
January, 2013 73780.84
December, 2012 52344.79
November, 2012 37948.46
 
MalcolmF said:
My last 30 day rolling period was 84GB
October I had to download BF4 twice ( Power cut had to start all over )
August hdd crashed had to download 5 steam games
not sure what my 30 day rolling period was when my account showed throttled but now its unthrottled
here is my 12 month usage

November, 2013 6752.05
October, 2013 90778.68
September, 2013 47094.73
August, 2013 109339.19
July, 2013 35960.68
June, 2013 73950.16
May, 2013 34159.51
April, 2013 50922.85
March, 2013 32892.43
February, 2013 54108.52
January, 2013 73780.84
December, 2012 52344.79
November, 2012 37948.46
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Well October was the month that got you it seems. You shouldn't have anymore issues if your pattern continues.
 
Fudzy said:
Well October was the month that got you it seems. You shouldn't have anymore issues if your pattern continues.
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I will rather switch to a better ISP Cant wait. come on NOV just end lol then having to waste my time with mweb
 
MalcolmF said:
I will rather switch to a better ISP Cant wait. come on NOV just end lol then having to waste my time with mweb
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Good luck, I would recommend looking at the different ISP Feedback threads and see which one has the least amount of network related complaints.
 
Fudzy said:
Does good will measure towards share price? If the company have taken these measures to stop running at a loss then maybe the board should review the reason why they introduced the business model in the first place.
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But they are not running at a loss, the last time their financial performance was mentioned they were praised by Naspers, I just wish I could find that article.
 
My speeds are super slow at the moment.... Fluctualting so much and stay on 20's KBps or less most of the time, Think it could be Telkom Congestion at the Exchange??
 
Fudzy said:
Good luck, I would recommend looking at the different ISP Feedback threads and see which one has the least amount of network related complaints.
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really think this is mweb guy in disguise as he seems to know way more than everybody on this throttling issue.
 
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