MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
X-Gamer said:
No its not browser specific, multiple PC's in the house.

Also, in the other thread:
Click to expand...

I have recreated your port and re-authenticated your account. Please reboot your router for 5min and let me know if that makes a difference.
 
2nd day in a row my ADSL is unusable. I'm in the Rooihuiskraal area, so I've been affected by network outages. I had a little usable performance earlier today. Right now I'm using my Vodacom 3G just to post this. What's up with that?
 
unskinnybob said:
2nd day in a row my ADSL is unusable. I'm in the Rooihuiskraal area, so I've been affected by network outages. I had a little usable performance earlier today. Right now I'm using my Vodacom 3G just to post this. What's up with that?
Click to expand...

Good Evening,

Please provide me your MWEB account details via private message and I will verify if there are any reported outages in your area.
 
MWEB Guy said:
I have recreated your port and re-authenticated your account. Please reboot your router for 5min and let me know if that makes a difference.
Click to expand...

Seems a bit better, but speedtest.net refuses to load completely. Google services are better, but Google Checkout/Wallet is timing out.
 
bonagioli said:
Just tried a plugg uncapped test account they were kind enough to give me for 7 days. Needless to say youtube streamed flawless at 720p with no chance of needing to stop and load. Unlike mweb uncapped which cant stream 360p without needing to stop and load continously.
Click to expand...

Excellent, get yourself a plugg account, and stop making a nuisance of yourself with regards to MWEB.

It is getting a little tiresome now.
 
MWEB Guy said:
Good Afternoon Racer,

I will test this at our test bench and provide you some feedback.

Please also send me pings and tracers to the website in question.
Click to expand...

Any luck on your side? Site pings fine, but traceroute dies a hop before site IP.
I've also included a traceroute from a Telkom account for comparison. As mentioned, site loads fine as well from Telkom account -

# ping comedy.co.uk
PING comedy.co.uk (91.192.195.29) 56(84) bytes of data.
64 bytes from comedy.org.uk (91.192.195.29): icmp_req=1 ttl=42 time=181 ms
64 bytes from comedy.org.uk (91.192.195.29): icmp_req=2 ttl=42 time=187 ms
64 bytes from comedy.org.uk (91.192.195.29): icmp_req=3 ttl=42 time=182 ms
64 bytes from comedy.org.uk (91.192.195.29): icmp_req=4 ttl=42 time=182 ms
64 bytes from comedy.org.uk (91.192.195.29): icmp_req=5 ttl=42 time=191 ms
64 bytes from comedy.org.uk (91.192.195.29): icmp_req=6 ttl=42 time=182 ms
^C
--- comedy.co.uk ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5069ms
rtt min/avg/max/mdev = 181.985/184.664/191.637/3.679 ms


# traceroute comedy.co.uk
traceroute to comedy.co.uk (91.192.195.29), 30 hops max, 60 byte packets
1 172.16.1.1 (172.16.1.1) 1.815 ms 2.856 ms 2.957 ms
2 41-133-138-1.dsl.mweb.co.za (41.133.138.1) 11.872 ms 14.383 ms 16.595 ms
3 197-84-8-10.cpt.mweb.co.za (197.84.8.10) 20.716 ms 24.245 ms 30.695 ms
4 197-84-2-2.cpt.mweb.co.za (197.84.2.2) 31.011 ms 31.965 ms 197-84-3-2.cpt.mweb.co.za (197.84.3.2) 32.182 ms
5 TenGigE0-7-0-3.12.cpt-p-1.mweb.co.za (196.28.178.113) 179.586 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za (196.28.178.114) 185.791 ms 184.558 ms
6 197-84-4-193.cpt.mweb.co.za (197.84.4.193) 187.766 ms 164.580 ms 197-84-4-33.cpt.mweb.co.za (197.84.4.33) 165.318 ms
7 176.67.177.131 (176.67.177.131) 167.679 ms 159.409 ms 197-84-4-193.cpt.mweb.co.za (197.84.4.193) 163.941 ms
8 176.67.177.131 (176.67.177.131) 162.679 ms xe-8-1-0.edge3.London1.Level3.net (195.50.124.133) 183.600 ms 176.67.177.131 (176.67.177.131) 170.538 ms
9 xe-8-1-0.edge3.London1.Level3.net (195.50.124.133) 183.498 ms NTL-INCORPO.edge3.London1.Level3.net (195.50.91.70) 191.388 ms xe-8-1-0.edge3.London1.Level3.net (195.50.124.133) 183.736 ms
10 nrth-bb-1b-as3-0.network.virginmedia.net (213.105.172.13) 191.952 ms NTL-INCORPO.edge3.London1.Level3.net (195.50.91.70) 190.179 ms nrth-bb-1b-as3-0.network.virginmedia.net (213.105.172.13) 196.049 ms
11 brhm-bb-1a-ae3-0.network.virginmedia.net (62.253.185.86) 203.565 ms 206.629 ms 180.397 ms
12 brhm-bb-1a-ae3-0.network.virginmedia.net (62.253.185.86) 178.966 ms brhm-core-2a-ae0-0.network.virginmedia.net (62.253.174.74) 178.592 ms brhm-bb-1a-ae3-0.network.virginmedia.net (62.253.185.86) 182.224 ms
13 brhm-core-2a-ae0-0.network.virginmedia.net (62.253.174.74) 180.038 ms 182.591 ms 179.213 ms
14 m993-mp4.cvx2-c.bir.dial.ntli.net (62.255.59.225) 185.760 ms 188.047 ms 192.059 ms
15 m993-mp4.cvx2-c.bir.dial.ntli.net (62.255.59.225) 192.813 ms * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * *^C



Traceroute from Telkom account:

>tracert comedy.co.uk

Tracing route to comedy.co.uk [91.192.195.29]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 12 ms 11 ms 11 ms dsl-165-146-41-01.telkomadsl.co.za [165.146.41.1]
3 14 ms 12 ms 13 ms 196.43.21.146
4 * * * Request timed out.
5 36 ms 34 ms 35 ms 196.43.48.158
6 35 ms 34 ms 34 ms rrba-ip-lir-1-gig-2-0-0-201.telkom-ipnet.co.za [196.43.33.5]
7 183 ms 181 ms 182 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.43.9.46]
8 222 ms 222 ms 222 ms 159-126-245-83.packetexchange.net [83.245.126.159]
9 225 ms 224 ms 227 ms glfd-tmr-1-as0-0.network.virginmedia.net [62.253.185.77]
10 225 ms 239 ms 227 ms glfd-bb-1b-ae5-0.network.virginmedia.net [213.105.159.45]
11 * * * Request timed out.
12 228 ms 227 ms 232 ms brhm-bb-1b-as2-0.network.virginmedia.net [62.253.185.106]
13 229 ms 230 ms 229 ms brhm-core-2b-ae0-0.network.virginmedia.net [62.253.174.78]
14 227 ms 227 ms 227 ms brhm-lam-2-tenge21.network.virginmedia.net [213.106.231.250]
15 236 ms 238 ms 237 ms m993-mp4.cvx2-c.bir.dial.ntli.net [62.255.59.225]
16 238 ms 237 ms 237 ms comedy.org.uk [91.192.195.29]
Trace complete.


In the meantime I've also emailed the site admin to check if they're blocking any IP ranges (perhaps an Mweb client was naughty and they've blocked the entire range).
 
I have had terrible speeds in Observatory, Cape Town for the past two days. Anyone else had issues?



I am not not sure if it has something to do with the mad winds we are having here...

I'm on a 1Mbit account
 
Last edited:
Edduck said:
I have had terrible speeds in Observatory, Cape Town for the past two days. Anyone else had issues?



I am not not sure if it has something to do with the mad winds we are having here...

I'm on a 1Mbit account
Click to expand...

Looks like congested exchange your ping is way to high
 
Edduck said:
I have had terrible speeds in Observatory, Cape Town for the past two days. Anyone else had issues?



I am not not sure if it has something to do with the mad winds we are having here...

I'm on a 1Mbit account
Click to expand...

Morning Edduck

Please provide me with a tracert to any local and international website and your MWEB account details. I'll look into it as the results are bad.
 
Just switched to 4mb uncapped.

Trying to stream some stuff from youtube. 9am on a saterday morning. It's near impossible and very frustrating. The video starts streaming and 5 seconds later stops to a grinding halt and then nothing. Does this get better?
 
plugger123 said:
Just switched to 4mb uncapped.

Trying to stream some stuff from youtube. 9am on a saterday morning. It's near impossible and very frustrating. The video starts streaming and 5 seconds later stops to a grinding halt and then nothing. Does this get better?
Click to expand...

This is a 720p Youtube stream on my MWEB 4mb line:

Srvru.gif
 
Hi MwebGuy. Having issues again with my sync, for some reason the line is dead, as in no dial tone whatsoever. I have logged a fault with Telkom but only due to the fact of the ADSL line, and not the actual line being dead. Is there anyway that you could help out?

Sent from my BB 9790 using Tapatalk
 
plugger123 said:
Just switched to 4mb uncapped.

Trying to stream some stuff from youtube. 9am on a saterday morning. It's near impossible and very frustrating. The video starts streaming and 5 seconds later stops to a grinding halt and then nothing. Does this get better?
Click to expand...


Hi plugger123

Please provide me with your MWEB account details.

Does this get better? With MWEB things always gets better :-)

Read the forums on what's happening in the ISP world
 
Problem solved...
Figured out what was wrong. I had a torrent running in the background at +/- 5-10kbs / I really did not think it was going to affect youtube but it did. After turning off utorrent the problem was solved. Probably the shaping software on the other side shaping the line when it see's p2p traffic....
 
Getting 15kB/s on twitch streaming or youtube watching. Lagging in game as well. Restarted router, no change. Nothing running in the background.

Edit: I try to take the mweb speed test, it takes for ever to start.

Any sites you want me to tracert?

EditX2: Local sites seem fine
 
Last edited:
GaskooN said:
Getting 15kB/s on twitch streaming or youtube watching. Lagging in game as well. Restarted router, no change. Nothing running in the background.

Edit: I try to take the mweb speed test, it takes for ever to start.

Any sites you want me to tracert?

EditX2: Local sites seem fine
Click to expand...

Hi GaskooN

If it is only international that is giving you issues, send me tracert for international sites.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X