MWEB Uncapped ADSL Feedback - Part 2

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GrootBaas said:
Okay I don't get this. Two minutes later (without changing anything) this is the result :

tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.87]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 30 ms 32 ms 32 ms 41-132-70-1.dsl.mweb.co.za [41.132.70.1]
3 32 ms 39 ms 32 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 31 ms 32 ms 33 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 57 ms 59 ms 56 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178
.97]
6 59 ms 55 ms 57 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
7 81 ms 59 ms 51 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
8 54 ms 52 ms 52 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
9 53 ms 52 ms 52 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
10 52 ms 59 ms 52 ms 64.233.174.57
11 774 ms 894 ms 297 ms jnb01s02-in-f23.1e100.net [74.125.233.87]

Trace complete.

And on Afrihost :

www.google.co.za [74.125.233.87]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 30 ms 32 ms 32 ms 41-132-70-1.dsl.mweb.co.za [41.132.70.1]
3 32 ms 39 ms 32 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 31 ms 32 ms 33 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 57 ms 59 ms 56 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178
.97]
6 59 ms 55 ms 57 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
7 81 ms 59 ms 51 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
8 54 ms 52 ms 52 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
9 53 ms 52 ms 52 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
10 52 ms 59 ms 52 ms 64.233.174.57
11 774 ms 894 ms 297 ms jnb01s02-in-f23.1e100.net [74.125.233.87]

Trace complete.
Click to expand...

GrootBaas, are the first results with the MWEB account?

I have not received your MWEB details via PM yet.
 
MWEB Guy said:
GrootBaas, are the first results with the MWEB account?

I have not received your MWEB details via PM yet.
Click to expand...

Sorry, looks like I made a mistake with the PM. Yeah the first result was with the mweb account before changing to Afrihost. Very inconsistent speeds.
 
Back on MWEB account now :

tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 32 ms 28 ms 35 ms 41-132-70-1.dsl.mweb.co.za [41.132.70.1]
3 187 ms 12 ms 11 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 1363 ms 1723 ms 955 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 364 ms 388 ms 272 ms TenGigE0-7-0-3.12.cpt-p-1.mweb.co.za [196.28.178
.113]
6 743 ms 441 ms 440 ms 197-84-4-32.cpt.mweb.co.za [197.84.4.32]
7 160 ms 159 ms 159 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
8 158 ms 159 ms 159 ms 176.67.177.131
9 156 ms 156 ms 156 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
10 158 ms 156 ms 156 ms vl-3504-ve-118.csw1.London1.Level3.net [4.69.166
.141]
11 156 ms 156 ms 198 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 157 ms 157 ms 156 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
13 * * * Request timed out.
14 * * * Request timed out.
15 159 ms 159 ms 159 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
16 162 ms 163 ms 158 ms 132.185.255.165
17 158 ms 158 ms 159 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.
 
Hi Mweb Guy
Have been having major issues with streaming over the last few weeks, I have a 1 megabit uncapped account but am syncing at 2 megabits, which rules out overheads. My speedtest results are 0.8 down and 0.35 up, before all the trouble started I was able to get speeds of 1.3 down and 0.43 up, I'm guessing this is a problem on your side, or could this be exchange congestion (011 706 XXXX)

Also being able to stream YouTube at 360p is one of the main reasons I upgraded in the first place from 0.384, but at the moment it really feels no different to 6 months ago, can only stream consistently at 240p
 
Hi MWEB guy

I cant seem to login to rapidgator.net anymore. Is there any reason for that. It doesnt seem to stay logged in. Its only on mweb, if i change my ISP, it works... Any ideas?

It only started happening a week ago
 
Last edited:
Segg said:
Hi Mweb Guy
Have been having major issues with streaming over the last few weeks, I have a 1 megabit uncapped account but am syncing at 2 megabits, which rules out overheads. My speedtest results are 0.8 down and 0.35 up, before all the trouble started I was able to get speeds of 1.3 down and 0.43 up, I'm guessing this is a problem on your side, or could this be exchange congestion (011 706 XXXX)

Also being able to stream YouTube at 360p is one of the main reasons I upgraded in the first place from 0.384, but at the moment it really feels no different to 6 months ago, can only stream consistently at 240p
Click to expand...

Hi Segg

I want to check for you if it could be a congested exchange. Please provide me trace route results in order to check.

Also, PM me the MWEB email address to check the account as well.
 
Hey, it seems that the internet speed is back to normal on my side :D

One question - Is seeding at full speed only possible at night/in weekends?
 
DarkSpectre said:
Hey, it seems that the internet speed is back to normal on my side :D

One question - Is seeding at full speed only possible at night/in weekends?
Click to expand...

Thanks for the feedback.

Shaping changes at different times of the day and is dynamic based on the demand on the network for high preference traffic.
 
Hazard said:
Hi MWEB guy

I cant seem to login to rapidgator.net anymore. Is there any reason for that. It doesnt seem to stay logged in. Its only on mweb, if i change my ISP, it works... Any ideas?

It only started happening a week ago
Click to expand...

Hi Hazard

Are you still unable to login to rapidgator.net with the MWEB account?
 
Hi MWEB Guy

Just signed up with you guys, very happy with everything, however my torrents seem to be VERY shaped. Any particular reason?

Didn't expect such slow speeds because I just signed up...
 
captain_flush said:
Hi MWEB Guy

Just signed up with you guys, very happy with everything, however my torrents seem to be VERY shaped. Any particular reason?

Didn't expect such slow speeds because I just signed up...
Click to expand...

Hi captain_flush

Welcome aboard :)

Torrent speeds are not guaranteed. They are given the lowest priority on our network. I suggest you consider using news servers to download from.

PM me the MWEB email address so that I can provide you more information about news servers.
 
Hi All

I see there is currently a problem with MWEB speed.
Speed test done se below.

Test conducted on 16 January 2013 20:30:24

Download Speed: 153 kbps (19.1 KB/sec transfer rate)

Upload Speed: 409 kbps (51.1 KB/sec transfer rate)

Latency: 115 ms

Regards
 
Hi All

This is what my modem screen shot indicates.
Router.jpg
From the modem settings is it bad or good signals.

Regards
 
HowTo said:
Hi All

I see there is currently a problem with MWEB speed.
Speed test done se below.

Test conducted on 16 January 2013 20:30:24

Download Speed: 153 kbps (19.1 KB/sec transfer rate)

Upload Speed: 409 kbps (51.1 KB/sec transfer rate)

Latency: 115 ms

Regards
Click to expand...

HowTo said:
Hi All

This is what my modem screen shot indicates.
View attachment 35678
From the modem settings is it bad or good signals.

Regards
Click to expand...

Hi HowTo

I would like to look into why you are getting these speeds. Please can you PM me the MWEB email address so that I can check on our side.
 
Hi

Yes still unable to login with MWEB. any ideas? I can login with MWEB business though and NEOTEL Fibre, just not my MWEB home ADSL
 
Pansyfaust said:
Hi Mweb Guy, getting some really bad speeds. http://www.speedtest.net/result/2441927096.png

I can feel it in browsing etc. Pages just timeout and i cant even stream youtube vids at all. Please look into it. Thanks
Click to expand...

Hi Pansyfaust

Hope you are well on this wonderful Thursday morning and that your 2013 has started with a bang :-)

Lets get this terrible speed issue squashed. Yes, it is a bad speed result for your up to 1MB data account.

I have refreshed the account and ask that you have the same done with the ADSL port.

Please also configure the router with the Telkom guest account details and do a speed test from saix.net. If you don't have the test account details, just let me know.

See my signature :-)
 
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