MWEB Uncapped ADSL Feedback - Part 2

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Seems like international is kinda broken atm. Same problems with LoL, can't watch streams at all, and torrents at 20kB max.
 
What is going on with the internet? Both Telkom Uncapped and MWeb uncapped is useless! Speedtest does not even load properly to run a test.

Tracing route to www.speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.1.1
2 1 ms 1 ms 1 ms 10.0.0.1
3 12 ms 11 ms 12 ms 41-133-84-1.dsl.mweb.co.za [41.133.84.1]
4 13 ms 12 ms 12 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
5 12 ms 12 ms 13 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
6 * 197 ms 199 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
7 201 ms 201 ms 201 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
8 199 ms 202 ms 203 ms 176.67.177.131
9 198 ms 195 ms * xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
10 347 ms 339 ms 335 ms vl-3601-ve-225.csw2.London1.Level3.net [4.69.166.145]
11 339 ms 338 ms 342 ms ae-57-222.ebr2.London1.Level3.net [4.69.153.133]
12 334 ms 333 ms 332 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
13 338 ms 339 ms 337 ms ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
14 337 ms 337 ms 343 ms ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]
15 340 ms 353 ms 345 ms ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65]
16 339 ms 338 ms 338 ms ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]
17 338 ms 353 ms 347 ms ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
18 341 ms 339 ms 348 ms ae-2-2.ebr2.Seattle1.Level3.net [4.69.132.53]
19 * 336 ms 336 ms ae-24-52.car4.Seattle1.Level3.net [4.69.147.166]
20 339 ms 336 ms * NETRIVER-IN.car4.Seattle1.Level3.net [4.71.156.162]
21 338 ms 337 ms 337 ms static-74-209-160-12.lynnwood.netriver.net [74.209.160.12]

Trace complete.

Tracing route to www.myadsl.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 10.0.1.1
2 2 ms 1 ms 1 ms 10.0.0.1
3 11 ms 11 ms 12 ms 41-133-84-1.dsl.mweb.co.za [41.133.84.1]
4 13 ms 12 ms 11 ms 197-80-4-70.jhb.mweb.co.za [197.80.4.70]
5 15 ms 12 ms 12 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
6 17 ms 16 ms 13 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
7 13 ms 13 ms 12 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
8 15 ms 14 ms 13 ms static161-134.netactive.co.za [196.22.161.134]
9 15 ms 15 ms 14 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

10 16 ms 16 ms 15 ms 196.44.31.99
11 22 ms 14 ms * ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.8]
12 15 ms 15 ms 14 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.net [196.31.220.27]
13 16 ms 14 ms 14 ms tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.net [196.31.63.150]
14 14 ms 14 ms 20 ms core-router1.jnb2.host-h.net [196.30.213.108]
15 15 ms 14 ms 15 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
16 13 ms 14 ms 13 ms mybroadband.co.za [41.203.21.137]
 
oober said:
What is going on with the internet? Both Telkom Uncapped and MWeb uncapped is useless! Speedtest does not even load properly to run a test.

Tracing route to www.speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.1.1
2 1 ms 1 ms 1 ms 10.0.0.1
3 12 ms 11 ms 12 ms 41-133-84-1.dsl.mweb.co.za [41.133.84.1]
4 13 ms 12 ms 12 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
5 12 ms 12 ms 13 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
6 * 197 ms 199 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
7 201 ms 201 ms 201 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
8 199 ms 202 ms 203 ms 176.67.177.131
9 198 ms 195 ms * xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
10 347 ms 339 ms 335 ms vl-3601-ve-225.csw2.London1.Level3.net [4.69.166.145]
11 339 ms 338 ms 342 ms ae-57-222.ebr2.London1.Level3.net [4.69.153.133]
12 334 ms 333 ms 332 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
13 338 ms 339 ms 337 ms ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
14 337 ms 337 ms 343 ms ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]
15 340 ms 353 ms 345 ms ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65]
16 339 ms 338 ms 338 ms ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]
17 338 ms 353 ms 347 ms ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
18 341 ms 339 ms 348 ms ae-2-2.ebr2.Seattle1.Level3.net [4.69.132.53]
19 * 336 ms 336 ms ae-24-52.car4.Seattle1.Level3.net [4.69.147.166]
20 339 ms 336 ms * NETRIVER-IN.car4.Seattle1.Level3.net [4.71.156.162]
21 338 ms 337 ms 337 ms static-74-209-160-12.lynnwood.netriver.net [74.209.160.12]

Trace complete.

Tracing route to www.myadsl.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 10.0.1.1
2 2 ms 1 ms 1 ms 10.0.0.1
3 11 ms 11 ms 12 ms 41-133-84-1.dsl.mweb.co.za [41.133.84.1]
4 13 ms 12 ms 11 ms 197-80-4-70.jhb.mweb.co.za [197.80.4.70]
5 15 ms 12 ms 12 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
6 17 ms 16 ms 13 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
7 13 ms 13 ms 12 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
8 15 ms 14 ms 13 ms static161-134.netactive.co.za [196.22.161.134]
9 15 ms 15 ms 14 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

10 16 ms 16 ms 15 ms 196.44.31.99
11 22 ms 14 ms * ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.8]
12 15 ms 15 ms 14 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.net [196.31.220.27]
13 16 ms 14 ms 14 ms tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.net [196.31.63.150]
14 14 ms 14 ms 20 ms core-router1.jnb2.host-h.net [196.30.213.108]
15 15 ms 14 ms 15 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
16 13 ms 14 ms 13 ms mybroadband.co.za [41.203.21.137]
Click to expand...

Hi oober

If you are having similar experiences with different ISP accounts, it is more than likely it is the line that is acting up. Have you taking this up with Telkom yet?
 
MWEB Guy said:
Hi oober

If you are having similar experiences with different ISP accounts, it is more than likely it is the line that is acting up. Have you taking this up with Telkom yet?
Click to expand...

How would I troubleshoot this to determine if it's the line? Any thing I can do from my side to verify this?

Ps. www.mybroadband.co.za feels snappy and fast.
 
P2P has been dead again this evening. Things very up and down recently. At least that means it will probably back flying tomorrow.
 
Hi Mweb,

I have a client with his ADSL down since 26 Apr in Edenvale.

In your Network Status it shows DOWN and OPEN.

Outage Num:15338
Telkom ADSL outage affecting Edenvale ( 011 - 453, 454 )
Telkom ADSL services in the following area may be Inaccessible : Edenvale ( 011 - 453, 454 )
Start Date:2013-04-26 08:08:57
End Date:
Status:Open

According to Telkom, the ADSL lines are all 100% in the area. Is it only MWEB or do I have to test that line with another ISP?
 
webtailor said:
Hi Mweb,

I have a client with his ADSL down since 26 Apr in Edenvale.

In your Network Status it shows DOWN and OPEN.

Outage Num:15338
Telkom ADSL outage affecting Edenvale ( 011 - 453, 454 )
Telkom ADSL services in the following area may be Inaccessible : Edenvale ( 011 - 453, 454 )
Start Date:2013-04-26 08:08:57
End Date:
Status:Open

According to Telkom, the ADSL lines are all 100% in the area. Is it only MWEB or do I have to test that line with another ISP?
Click to expand...

Good Morning, we log trends from the information we receive when troubleshooting with our clients. If we obtain numerous calls from a particular area and we've confirmed that the experience is the same with the Telkom guest account. We log it with Telkom.

You can test with an alternate ISP and provide me feedback.
 
MWeb Guy, is this a good example of the shaping rules being implemented on the HTTP protocol for file downloads more than 4MB?

show.php
 
solsagan said:
MWeb Guy, is this a good example of the shaping rules being implemented on the HTTP protocol for file downloads more than 4MB?

show.php
Click to expand...

Hi solsagan

I'm a bit confused in your query and pic.

Are you having slow download speeds via Http traffic and what is the speed you getting?
 
Might be congestion of some kind but during the week it's usual for me to have VERY slow internet (HTTP included) from about 15:00 to 23:00, today the speed is great so hoping for the best.
 
MWEB Guy said:
Hi solsagan

I'm a bit confused in your query and pic.

Are you having slow download speeds via Http traffic and what is the speed you getting?
Click to expand...

I don't know if you ever used speedof.me before, it is based purely on http. You can read on the site how it actually works. In short, it will double your download size until it takes longer than 8 seconds. Now on the picture it indicates that as soon as the 4M header was sent with the http download, the download speed dropped to ~700kb.

I was just wondering if this is the method being implemented to prevent people from downloading large files over http?

http://speedof.me/show.php?img=130429212934-8127.png
 
solsagan said:
I don't know if you ever used speedof.me before, it is based purely on http. You can read on the site how it actually works. In short, it will double your download size until it takes longer than 8 seconds. Now on the picture it indicates that as soon as the 4M header was sent with the http download, the download speed dropped to ~700kb.

I was just wondering if this is the method being implemented to prevent people from downloading large files over http?

http://speedof.me/show.php?img=130429212934-8127.png
Click to expand...


Hi solsagan

Your download speed is reaching up to 720kb/s and you have an up to 4MB data account with us.

You are getting more than what you are paying for.

I'm going to have our Network team look further into the the account to see if there is anything they can pick up.

Please provide me with a speed test result.
 
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