MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
Great another night of raiding ruined by seacom, second time this week...:mad:
 
Last edited:
@MWEB Guy: Any comment on the second WACS fail-over fail? International sites are still incredibly slow. Many still don't open. It's two hours since the SEACOM failure.
 
Outage Num:13243
MWEB IPC outage affecting All Regions
MWEB members in all areas will experience slow or no international internet browsing and email due to a SEACOM link failure. Our engineers are investigating with Seacom. Traffic has already been rerouted and service disruptions should be minimal. Please note that we are not at full capacity and shaping on non priority traffic will be in effect.
Start Date:2012-09-13 14:26:42
End Date:
Status:Open
Click to expand...

http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx

That's just plain misleading, or am I the only one still pretty much unable to browse internationally? Do I have to restart my router or PM MWEB Guy or open a port or close a port or stand on my head three times or what? :mad: Frack, almost a whole afternoon wasted...

Restarted router FWIW. No change, as expected. No international sites are loading ...
 
Last edited:
MWEB Guy said:
Good Afternoon SabreWolfy, please bear with us during this time.
Click to expand...

What choice do I have? All I'm asking for is accurate information. It's taken about 10 minutes to open four simple international pages.

Update: Seems to be better now. Let's hope it stays like this.
 
Last edited:
Back to normal, but the downtime experienced was not fun.

On a side note, MWEB seems to failover people in order of how 'busy' that area is, not in order of importance ie Business first

We, are a premier client - and had issues for over 2 hours .. not acceptable.
Granted a callcentre agent called me and assured that they will be in touch tomorrow to follow up with me.
2177353299.png
 
Anthro said:
Back to normal, but the downtime experienced was not fun.

On a side note, MWEB seems to failover people in order of how 'busy' that area is, not in order of importance ie Business first

We, are a premier client - and had issues for over 2 hours .. not acceptable.
Granted a callcentre agent called me and assured that they will be in touch tomorrow to follow up with me.
2177353299.png
Click to expand...

Good Afternoon Anthro, thank you for your feedback and your concerns. Please be aware that the SEACOM outage affected the entire network.
 
IRG said:
Are the South African Gameservers affected, cause I cant connect to my TeamSpeak server?
Click to expand...

Good Evening, the outage only affected international traffic as far as I am aware. I will liaise with our gaming team and provide you feedback tomorrow.
 
MWEB Guy said:
Good Evening, the outage only affected international traffic as far as I am aware. I will liaise with our gaming team and provide you feedback tomorrow.
Click to expand...
No MWEB .... BF3 updated on Tuesday night, I want to Jam the new Expansion tonight, Which includes the frikkin TS3 server I rent from Gameservers.com, So that I can play with my clan... No TS3 - pointless to play.... FIX

I can Successfully ping cptts.gameservers.com but GameServers Admin Control reports the server down

Tracing route to cptts.gameservers.com [152.111.192.232]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 6 ms 6 ms 5 ms 41-132-60-1.dsl.mweb.co.za [41.132.60.1]
3 7 ms 7 ms 8 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 8 ms 7 ms 7 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 32 ms 31 ms 31 ms 196.28.178.115
6 33 ms 32 ms 32 ms 196.28.178.70
7 31 ms 32 ms 31 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
8 31 ms 31 ms 31 ms 152.111.192.232

Trace complete.

EDIT: I have submitted a ticket Via GameServers. Coincidently, my wife's clan TS3 server is also not connecting...
 
Last edited:
Good evening All,

Both SEACOM circuits are back up and running and our Engineers are monitoring.

Please let me know if you are encountering any problems.

Thank you very much for your understanding through this period.
 
please check all the teamspeak servers. Cause all the teamspeak servers that I connect to for example 152.111.192.232:9183 is not working.
 
nelis said:
please check all the teamspeak servers. Cause all the teamspeak servers that I connect to for example 152.111.192.232:9183 is not working.
Click to expand...

Thats what I said.... you can ping the server but the TS3 ports to the server are down? And if memory serves me correct, MWEB partnered with GameServers.com to host the servers....

Web Africa Public - WAGE TS3 server is up....
 
Last edited:
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X