MWEB Uncapped ADSL Feedback - Part 2

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nelis said:
please check all the teamspeak servers. Cause all the teamspeak servers that I connect to for example 152.111.192.232:9183 is not working.
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IRG said:
Thats what I said.... you can ping the server but the TS3 ports to the server are down? And if memory serves me correct, MWEB partnered with GameServers.com to host the servers....
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Thanks for the information guys, I have escalated this to our gaming team for assistance. I will provide you feedback, as soon as I can...
 
IRG said:
Thats what I said.... you can ping the server but the TS3 ports to the server are down? And if memory serves me correct, MWEB partnered with GameServers.com to host the servers....
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Yes they just need to reactivate the ports. The funny thing is that it's local servers nothing to do with international.


MWEB Guy said:
Thanks for the information guys, I have escalated this to our gaming team for assistance. I will provide you feedback, as soon as I can...
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Maybe if you guys can call them rather to send them a mail cause this is a huge issue for many clans.
 
And I'm back on 2Mbps, LOL, makes up for the downtime, I guess.

Edit: More like 1.5-1.7 Mbps.
 
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Just my 2c (again), my MWeb connection at home is perfect again. Stable, fast... The only way it could be better is if it was a 2mb account (read: if I could afford the 2mb with MWeb :p )
 
Flidiot said:
Just my 2c (again), my MWeb connection at home is perfect again. Stable, fast... The only way it could be better is if it was a 2mb account (read: if I could afford the 2mb with MWeb :p )
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This Mweb, this...
2mb is the new 1mb... Price accordingly;)
 
yea sigh we have a TS server with game servers and its still down
 
OK, Update.... I used GameServers.com ticket system, they mailed me back and I had to go restart the server (could not previously) its now up :)

Dear Customer,

Ticket CUP-046JQ has been updated by Customer Support [staff].

Hello,

Your voice server should now be back up and running. If for any reason it is not, please go to your control panel and restart it and that should bring it online.

Thanks,

Zachary Williams
http://www.gameservers.com/
Frag. Not Lag.
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Its a known issue... but 30 min to resolve! impressive!
 
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IRG said:
OK, Update.... I used GameServers.com ticket system, they mailed me back and I had to go restart the server (could not previously) its now up :)
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Thanks for the update IRG :)

Much appreciated... Enjoy your gaming ;)
 
@MWEB: Apologies for being a bit cranky earlier during the SEACOM outage. I have become accustomed to a reliable service, so it is even more noticeable when downtime occurs, such as on Tuesday night and earlier today. I think the details of the fail-over could be better managed though. If you notify us that fail-over is in place and there should be no disruptions, then it is even more frustrating to continue to have international outage for two hours. It creates the impression that there really isn't fail-over at all, which further frustrates. Anyhow, everything appears to be back to normal now :)
 
SabreWolfy said:
@MWEB: Apologies for being a bit cranky earlier during the SEACOM outage. I have become accustomed to a reliable service, so it is even more noticeable when downtime occurs, such as on Tuesday night and earlier today. I think the details of the fail-over could be better managed though. If you notify us that fail-over is in place and there should be no disruptions, then it is even more frustrating to continue to have international outage for two hours. It creates the impression that there really isn't fail-over at all, which further frustrates. Anyhow, everything appears to be back to normal now :)
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Thanks for the feedback Sabrewolfy, it is appreciated. I guess we have to stop spoiling you with a stable connection :D
 
Hi MWEB Guy,

Indeed, down to about 20% now. Don't stress about it, will let you know if there's still a problem tomorrow :)
 
@ Mweb Guy, can you check my account. My connection keeps dropping and I have to reboot my modem to reconnect.
This started after last weeks rain.
 
Awesum said:
@ Mweb Guy, can you check my account. My connection keeps dropping and I have to reboot my modem to reconnect.
This started after last weeks rain.
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Morning Awesum

I checked the account and can see the dropped connections you are referring to. This is also reflecting on the tool provided by Telkom. I would suggest contacting them and have them investigate if it could be the line that could be the problem.
 
Any weirdness reported in PTA ?

Can you check my acc/line MwebGuy ?
 
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