MWEB Uncapped ADSL Feedback - Part 2

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Is Mweb down for anyone else? Eastrand area.
It was fine a hour ago, now dead.
Tried rebooting router, nothing. :mad:
 
Also Eastrand. Trying to phone telkom now, seems it just came right. Couldn't get anything on my FNB account either. Been holding for 25 min...
 
Well after holding 40 min I just gave up, probably have the whole Eastrand phoning them anyway.
 
Ok, I can take some shaping, but torrents are completely dead for most of the day. This is terrible, and exactly why I moved to mweb in the first place. Shaping me out of their clientbase. I am also going to move. Funny enough, started after I moved my adsl circuit to mweb. Won't make that mistake again either. Who do you guys recommend as my next isp?
 
MWEB is making me hate the internet :-)

No streaming, poor ping speeds for gaming and even browsing is a issue, been like this for last 2 weeks now

Is Telkom/Afrihost better at the moment, don't wanna go through all the hassle really to cancel but this is just not funny anymore
 
intensive said:
MWEB is making me hate the internet :-)

No streaming, poor ping speeds for gaming and even browsing is a issue, been like this for last 2 weeks now

Is Telkom/Afrihost better at the moment, don't wanna go through all the hassle really to cancel but this is just not funny anymore
Click to expand...

Hi intensive

I had a look into your account and from the amount DL so far shows your usage is good.

Is there anything running in the background when browsing, streaming and gaming?

Can you please send me a screen shot of what is running in the background when you online.
 
dloads are fine, that's not my prob it is the other stuff, line dropping, ping speeds etc - I have phoned Telkom to reset my port again and seems to be running fine now, hope it is sorted.

Thanks
 
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Mweb, you're truelly terrible. Things have always been sour with you. Telkom's speeds are perfect. The only reason i left is because they charged way too much (they still do) and you guys had just introduced uncapped wich was a big hit and at R200 a month, me like many others, had nothing to lose. Now i am stuck with your ridiculous service.

The only way to fix the internet connection is by calling Telkom to do yet another port reset. If i don't jump ship now, this will be a daily routine. There's an internet cut off 24/7 . I'm not the only one experiencing this so it's not my line and OpenWeb and Telkom are working perfectly fine.

This is not service. This is not internet access.
 
King_Anon said:
Mweb, you're truelly terrible. Things have always been sour with you. Telkom's speeds are perfect. The only reason i left is because they charged way too much (they still do) and you guys had just introduced uncapped wich was a big hit and at R200 a month, me like many others, had nothing to lose. Now i am stuck with your ridiculous service.

The only way to fix the internet connection is by calling Telkom to do yet another port reset. If i don't jump ship now, this will be a daily routine. There's an internet cut off 24/7 . I'm not the only one experiencing this so it's not my line and OpenWeb and Telkom are working perfectly fine.

This is not service. This is not internet access.
Click to expand...

Just switch over to OPENWEB :) That's what I did. Get a GOLD UNCAPPED OPENWEB account and your life will be full of happiness again :)
 
King_Anon said:
Mweb, you're truelly terrible. Things have always been sour with you. Telkom's speeds are perfect. The only reason i left is because they charged way too much (they still do) and you guys had just introduced uncapped wich was a big hit and at R200 a month, me like many others, had nothing to lose. Now i am stuck with your ridiculous service.

The only way to fix the internet connection is by calling Telkom to do yet another port reset. If i don't jump ship now, this will be a daily routine. There's an internet cut off 24/7 . I'm not the only one experiencing this so it's not my line and OpenWeb and Telkom are working perfectly fine.

This is not service. This is not internet access.
Click to expand...

Hi King_Anon

Please send me your MWEB account details and comparative tests of all 3 accounts.
 
Question

My setup at home requires me to have a specific DNS server set on the router itself but for my PC, I want to manually use the MWEB DNS so that it pull stuff like Windows updates and Youtube videos from local ZA cache, what IP address do I use for MWEB's DNS server and how often does this address change, if at all?
 
feo said:
Question

My setup at home requires me to have a specific DNS server set on the router itself but for my PC, I want to manually use the MWEB DNS so that it pull stuff like Windows updates and Youtube videos from local ZA cache, what IP address do I use for MWEB's DNS server and how often does this address change, if at all?
Click to expand...

Hi feo

When connecting with an MWEB account, your setup should obtain the DNS's automatically. If you going to assign DNS's then certain services is not going to work to its optimum. You will then be pulling updates from a different server as to pulling from MWEB.

Your IP address is dynamic and this can change sometimes when rebooting the router or in different ways.

You'll need to look into our Fixed IP Business packages if you looking for a static IP address: http://ow.ly/lkSMF
 
MWEB Guy said:
Hi feo

When connecting with an MWEB account, your setup should obtain the DNS's automatically. If you going to assign DNS's then certain services is not going to work to its optimum. You will then be pulling updates from a different server as to pulling from MWEB.

Your IP address is dynamic and this can change sometimes when rebooting the router or in different ways.

You'll need to look into our Fixed IP Business packages if you looking for a static IP address: http://ow.ly/lkSMF
Click to expand...

I use an alternate DNS to access certain services on my media player in my lounge, but since the player doesn't allow manual DNS server editing on the media player itself, I'm forced to put in that DNS server in the router itself. Problem then, is that ALL other devices on my home network (wired or wifi) go through that DNS.

This is fine for me, except on my PC where I'd like to use MWEB local DNS servers. Is there no easy way to do this?

EDIT. I'm not sure where static IPs come into the picture, I'm a bit of a network n00b.
 
feo said:
I use an alternate DNS to access certain services on my media player in my lounge, but since the player doesn't allow manual DNS server editing on the media player itself, I'm forced to put in that DNS server in the router itself. Problem then, is that ALL other devices on my home network (wired or wifi) go through that DNS.

This is fine for me, except on my PC where I'd like to use MWEB local DNS servers. Is there no easy way to do this?

EDIT. I'm not sure where static IPs come into the picture, I'm a bit of a network n00b.
Click to expand...

Hi feo

Your 2nd post brought more clarity to your query/setup needs. It's more of a peripheral to the basic ADSL setup.

When connecting with us your setup needs to obtain DNS's automatically.
 
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