MWEB Uncapped ADSL Feedback - Part 2

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Last Result:
Download Speed: 652 kbps (81.5 KB/sec transfer rate)
Upload Speed: 249 kbps (31.1 KB/sec transfer rate)
Latency: 487 ms
25/6/2013 13:02:28
 
Last Result:
Download Speed: 652 kbps (81.5 KB/sec transfer rate)
Upload Speed: 249 kbps (31.1 KB/sec transfer rate)
Latency: 487 ms
25/6/2013 13:02:28

thank you, send me a PM with your MWEB details.
 
Mweb Guy,

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 8 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 466 ms 463 ms 459 ms 197-80-4-106.jhb.mweb.co.za [197.80.4.106]
4 473 ms 458 ms * vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 491 ms 477 ms 484 ms tengig0-7-0-2.12.vic-p-2.mweb.co.za [196.22.169.
242]
6 472 ms 489 ms 471 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

7 484 ms 470 ms 466 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 471 ms 480 ms 481 ms 196.28.178.66
9 482 ms 481 ms 480 ms cte-core-sw2.vwol.net [196.41.144.35]
10 476 ms 481 ms 477 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to bbc.co.uk [212.58.251.195]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 9 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 463 ms 454 ms 461 ms 197-80-4-106.jhb.mweb.co.za [197.80.4.106]
4 464 ms 462 ms 449 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 650 ms 659 ms 658 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
6 662 ms 659 ms 662 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 652 ms 654 ms 663 ms 176.67.177.227
8 660 ms 639 ms 645 ms ldn-b5-link.telia.net [62.115.13.13]
9 650 ms 655 ms * atos-ic-151907-ldn-b5.c.telia.net [80.239.132.14
2]
10 * * * Request timed out.
11 646 ms 663 ms 661 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
12 649 ms 660 ms 644 ms 132.185.255.140
13 645 ms 650 ms 648 ms www-vip.telhc.bbc.co.uk [212.58.251.195]

Trace complete.

Wow, that is some k@k latency right there.
 
Last edited:
Slowness my old friend:

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 111 ms 56 ms 111 ms Billion.400G [10.0.0.2]
2 132 ms 30 ms 23 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 648 ms 561 ms 673 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.169.146]
4 630 ms 671 ms 617 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 633 ms 731 ms 616 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.226]
6 628 ms 674 ms 619 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
7 630 ms 617 ms 618 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 683 ms 617 ms 672 ms 196.28.178.66
9 620 ms 673 ms 674 ms cte-core-sw2.vwol.net [196.41.144.35]
10 571 ms 672 ms 673 ms www.mweb.co.za [196.2.63.110]
 
Slowness my old friend:

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 111 ms 56 ms 111 ms Billion.400G [10.0.0.2]
2 132 ms 30 ms 23 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 648 ms 561 ms 673 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.169.146]
4 630 ms 671 ms 617 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 633 ms 731 ms 616 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.226]
6 628 ms 674 ms 619 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
7 630 ms 617 ms 618 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 683 ms 617 ms 672 ms 196.28.178.66
9 620 ms 673 ms 674 ms cte-core-sw2.vwol.net [196.41.144.35]
10 571 ms 672 ms 673 ms www.mweb.co.za [196.2.63.110]


Even happier that I'm leaving to Afrihost in a few days.
 
Slowness my old friend:

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 111 ms 56 ms 111 ms Billion.400G [10.0.0.2]
2 132 ms 30 ms 23 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 648 ms 561 ms 673 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.169.146]
4 630 ms 671 ms 617 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 633 ms 731 ms 616 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.226]
6 628 ms 674 ms 619 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
7 630 ms 617 ms 618 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 683 ms 617 ms 672 ms 196.28.178.66
9 620 ms 673 ms 674 ms cte-core-sw2.vwol.net [196.41.144.35]
10 571 ms 672 ms 673 ms www.mweb.co.za [196.2.63.110]


Hi intensive

If you look at your 1st Hop already it be possibly something close to home or a congestion issue.

We have no control over congestion. Have you asked Telkom to look into your line?

Please also see following post regarding congestion: http://mybroadband.co.za/news/adsl/73688-slow-adsl-speeds.html
 
Last edited:
Mweb Guy,

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 8 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 466 ms 463 ms 459 ms 197-80-4-106.jhb.mweb.co.za [197.80.4.106]
4 473 ms 458 ms * vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 491 ms 477 ms 484 ms tengig0-7-0-2.12.vic-p-2.mweb.co.za [196.22.169.
242]
6 472 ms 489 ms 471 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

7 484 ms 470 ms 466 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 471 ms 480 ms 481 ms 196.28.178.66
9 482 ms 481 ms 480 ms cte-core-sw2.vwol.net [196.41.144.35]
10 476 ms 481 ms 477 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to bbc.co.uk [212.58.251.195]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 9 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 463 ms 454 ms 461 ms 197-80-4-106.jhb.mweb.co.za [197.80.4.106]
4 464 ms 462 ms 449 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 650 ms 659 ms 658 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
6 662 ms 659 ms 662 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 652 ms 654 ms 663 ms 176.67.177.227
8 660 ms 639 ms 645 ms ldn-b5-link.telia.net [62.115.13.13]
9 650 ms 655 ms * atos-ic-151907-ldn-b5.c.telia.net [80.239.132.14
2]
10 * * * Request timed out.
11 646 ms 663 ms 661 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
12 649 ms 660 ms 644 ms 132.185.255.140
13 645 ms 650 ms 648 ms www-vip.telhc.bbc.co.uk [212.58.251.195]

Trace complete.

Speed test:

Test conducted on 25/6/2013 20:07:38

Download Speed: 579 kbps (72.4 KB/sec transfer rate)
Upload Speed: 214 kbps (26.8 KB/sec transfer rate)
Latency: 505 ms

I'm on a 4 Mbps line.
 
Last edited:
Speed test:

Test conducted on 25/6/2013 20:07:38

Download Speed: 579 kbps (72.4 KB/sec transfer rate)
Upload Speed: 214 kbps (26.8 KB/sec transfer rate)
Latency: 505 ms

I'm on a 4 Mbps line.


Hi elriconess

I have refreshed your account. Please allow for 30min to pass then reboot router and test.
 
My Internet is back to normal... Thanks MWEB guy for your help!

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 9 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 15 ms 15 ms 15 ms 41-86-107-18.mweb.co.za [41.86.107.18]
4 16 ms 15 ms 15 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 52 ms 50 ms 49 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.226]
6 37 ms 37 ms 39 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

7 36 ms 36 ms 35 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 37 ms 35 ms 35 ms 196.28.178.66
9 37 ms 35 ms 35 ms cte-core-sw2.vwol.net [196.41.144.35]
10 36 ms 39 ms 37 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
My Internet is back to normal... Thanks MWEB guy for your help!

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 9 ms 41-133-140-1.dsl.mweb.co.za [41.133.140.1]
3 15 ms 15 ms 15 ms 41-86-107-18.mweb.co.za [41.86.107.18]
4 16 ms 15 ms 15 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 52 ms 50 ms 49 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.226]
6 37 ms 37 ms 39 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

7 36 ms 36 ms 35 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 37 ms 35 ms 35 ms 196.28.178.66
9 37 ms 35 ms 35 ms cte-core-sw2.vwol.net [196.41.144.35]
10 36 ms 39 ms 37 ms www.mweb.co.za [196.2.63.110]

Trace complete.

That's good to hear :)
 
Mine is still dead, port has been recreated and fault logged with Telkom, now the wait.
 
MWEB Guy is there any way you could check if someone actually logged the fault for my line?
 
MWEB Guy is there any way you could check if someone actually logged the fault for my line?

Hi, I can confirm that there is a line fault logged your MWEB reference number is 1185961 167ATK250613
 
Put in cancellation on the 4th of June.

Call in today as the debit order for this month went off. (30 days notice)

Get told that the account will only be cut off on the 4th of August.

WTF MWEB?
 
Put in cancellation on the 4th of June.

Call in today as the debit order for this month went off. (30 days notice)

Get told that the account will only be cut off on the 4th of August.

WTF MWEB?


Hi sh00t1ngst4r

I have replied to your PM.
 
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