MWEB Uncapped ADSL Feedback - Part 2

[kdawg]

Afternoon kdawg, Your previous speed test results provide is not that bad for a 1mb line. I think the most concerning factor would be the ping.

Your tracer results seem fine though...

When you did the speed test, was there any active traffic on your network? How where you connecting, wirelessly or via cable?

Hi there was no active traffic, connecting via cable, should i phone telkom about it?

 

[Handz]

I was just on the CS:GO servers and seems like all the guys on mweb are lagging today...

 

[MWEBHelp]

Hi there was no active traffic, connecting via cable, should i phone telkom about it?

Hi kdawg

PM me your MWEB account info and I'll check it out from my side to see if there's anything I can do.

@Handz - I'm not aware of any issue at the moment with lag on our network.
If there was I'm sure there would be more queries around it.

 

[Handz]

I was just speaking to 4 different guys on the servers, all 4 had mweb and all 4 had similar pings, roughly double what it should be.

My ping used to be around 30 - 50, im now sitting at 170

 

[MWEBHelp]

I was just speaking to 4 different guys on the servers, all 4 had mweb and all 4 had similar pings, roughly double what it should be.

My ping used to be around 30 - 50, im now sitting at 170

Drop me a PM with your account info and I'll if there's anything I can do from my side.

 

[rpdblu]

Hey Mweb guy,

having bad latency issues here is a tracert

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 10 ms 12 ms 41-133-134-1.dsl.mweb.co.za [41.133.134.1]
3 114 ms 85 ms 103 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190]
4 168 ms 167 ms 168 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 139 ms 139 ms 181 ms 196.28.178.66
6 144 ms 142 ms 139 ms cte-core-sw2.vwol.net [196.41.144.35]
7 143 ms 143 ms 141 ms www.mweb.co.za [196.2.63.110]

 

[L153R]

Ping is very bad today. Download speeds are fine.

 

[Mephesto]

Same here also have latency issues, trying to ply BF3 but ping are 160 to 200.

 

[Handz]

Just thought id paste my tracert here too...pretty similar pings


Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 12 ms 12 ms 12 ms 41-132-68-1.dsl.mweb.co.za [41.132.68.1]
2 117 ms 116 ms 118 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
3 184 ms 179 ms 178 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
4 165 ms 165 ms 163 ms 196.28.178.66
5 168 ms 169 ms 165 ms cte-core-sw2.vwol.net [196.41.144.35]
6 158 ms 159 ms 157 ms www.mweb.co.za [196.2.63.110]

Trace complete.

 

[MWEBHelp]

Hey Guys

Thanks for all the info, I will let the relevant persons know and ask them to investigate.
I will let you know as soon as I know something.

 

[MWEBHelp]

Hi guys,

Seem I am going to need some of your help.
please could you provide me with the below data.

Location
Area code
Average ping
Platform of issue: Browsing,gaming,streaming,etc..

 

[rpdblu]

Capetown, Gordons bay
7140
150-200
Gaming

 

[Error404]

Hi guys,

Seem I am going to need some of your help.
please could you provide me with the below data.

Location
Area code
Average ping
Platform of issue: Browsing,gaming,streaming,etc..

Cape-Town
7100
EU = 350+ US= 450+ ZA = 150+
Gaming bad, browsing fine, streaming not exist.

Hope this helps, seems after account/port reset it even worst for me.

 

[MWEBHelp]

Hi guys,

Seem I am going to need some of your help.
please could you provide me with the below data.

Location
*Dialing code
Average ping
Platform of issue: Browsing,gaming,streaming,etc..

Sorry guys meant dialing code not area code

 

[Error404]

My code is 021 904 ####

Thanks for the help

 

[rpdblu]

021 856

 

[AmonRe]

Cape Town
021 447
160 to saix based cape town speed test server
slow browsing, 0.35mbps speeds, supersport cant watch live streaming

 

[Mephesto]

Location: Brackenfell, Cape Town
Area code: 021
Average ping: 160 to 200
Platform of issue: gaming lantency , and download speeds are really bad

 

[506easyEASY]

Tracing route to 152.111.192.230 over a maximum of 30 hops (ZA MWEB Operation Metro 300% Tickets (24/7) #6)

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 8 ms 7 ms 7 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 90 ms 90 ms 89 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 171 ms 170 ms 170 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 194 ms 189 ms 188 ms 196.28.178.70
6 166 ms 167 ms 171 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]

7 164 ms 162 ms 163 ms 152.111.192.230

Trace complete.

021785
Gaming

 

[renagade-wolf]

Cape Town
021 762

I'm synced at 2mb upload 512kb

speedtest.net
Cape Town Mweb


United Kingdom


Pingtest.net
Cape Town


United Kingdom



slow browsing, Http downloads get 100kb/s, streaming and gaming average 10 - 40kb

Included tracert to google.co.za
Tracing route to google.co.za [74.125.233.23]
over a maximum of 30 hops:

1 <1 ms <1 ms 12 ms 10.0.0.2
2 83 ms 72 ms 91 ms 41-132-74-1.dsl.mweb.co.za [41.132.74.1]
3 137 ms 140 ms 143 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 282 ms 278 ms 269 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 306 ms 314 ms * TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178.114]
6 201 ms 220 ms 211 ms tengig0-0-0.cpt-pr-2.mweb.co.za [197.84.4.165]
7 261 ms 253 ms 298 ms google.cinx.net.za [196.223.22.41]
8 224 ms 231 ms 215 ms 64.233.174.105
9 224 ms 235 ms 240 ms cpt01s01-in-f23.1e100.net [74.125.233.23]

Trace complete.