MWEB Uncapped ADSL Feedback - Part 2

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Hey,

Having ping issues in Cape Town again. Or at least I am. I'm currently on my other ISP as the pings were screwed, but will post up my mweb latencies ASAP.
 
zolly said:
Hey,

Having ping issues in Cape Town again. Or at least I am. I'm currently on my other ISP as the pings were screwed, but will post up my mweb latencies ASAP.
Click to expand...

Please do so and also provide me with a trace route to a local and international site.
 
Well mine seems to have sorted itself out. Ah well :/
 
MWEB Guy said:
Provide me with a trace route to a local and international site.
Click to expand...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Rasputin>tracert www.gumtree.co.za

Tracing route to a1525.g.akamai.net [197.84.130.11]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms dsldevice.lan [192.168.10.1]
2 1651 ms 1795 ms 1851 ms 41-133-108-1.dsl.mweb.co.za [41.133.108.1]
3 1526 ms 1457 ms 1642 ms te1-1-0.502.cpt-ipc-1.mweb.co.za [196.28.178.166
]
4 1758 ms 1710 ms 1314 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 1633 ms * 1676 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
6 1576 ms 1625 ms 1618 ms tengige0-2-0-0.cpt-pe-12.mweb.co.za [197.84.4.13
9]
7 1586 ms 1578 ms 1696 ms 197-84-130-11.cpt.mweb.co.za [197.84.130.11]

Trace complete.

C:\Users\Rasputin>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms dsldevice.lan [192.168.10.1]
2 1788 ms * 1666 ms 41-133-108-1.dsl.mweb.co.za [41.133.108.1]
3 1656 ms 1768 ms 1676 ms te1-1-0.502.cpt-ipc-1.mweb.co.za [196.28.178.166
]
4 1451 ms 1587 ms 1626 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 1891 ms 1851 ms 1861 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178
.98]
6 1390 ms 1595 ms 1881 ms 197-84-4-197.cpt.mweb.co.za [197.84.4.197]
7 2006 ms 1838 ms 1428 ms 176.67.177.131
8 1845 ms 1515 ms 1390 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 * 1449 ms 1729 ms vl-3603-ve-227.csw2.London1.Level3.net [4.69.166
.153]
10 * * * Request timed out.
11 1777 ms 1650 ms 1690 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 1920 ms 1933 ms 1854 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
14 1803 ms 1903 ms 2002 ms 132.185.255.148
15 1932 ms * 1649 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]

Trace complete.

C:\Users\Rasputin>
Click to expand...

~
 
MWEB Guy can you please log a line fault for me. My line is only syncing at 3.1mbps down from 8mbps a few days ago. Checked everything with the router to no avail. My guess is something has gone wrong at the exchange. I'm on the 4mb/s package with a 10mb/s line.
 
Last edited:
S1lv3r H4wK said:
MWEB Guy can you please log a line fault for me. My line is only syncing at 3.1mbps down from 8mbps a few days ago. Checked everything with the router to no avail. My guess is something has gone wrong at the exchange. I'm on the 4mb/s package with a 10mb/s line.
Click to expand...

Send me your MWEB details and I will investigate.
 
Speeds are down. pings are up

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 11 ms 8 ms 55 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 26 ms 26 ms 27 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 85 ms 31 ms 79 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 117 ms 289 ms 108 ms 196.28.178.66
6 27 ms 26 ms 25 ms cte-core-sw2.vwol.net [196.41.144.35]
7 26 ms 26 ms 27 ms www.mweb.co.za [196.2.63.110]

Trace complete.
C:\Users\Steven>tracert www.bbc.com

Tracing route to www-bbc-com.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 7 ms 7 ms 8 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 9 ms 9 ms 10 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 11 ms 10 ms 10 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 186 ms 182 ms 183 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
6 156 ms 156 ms 157 ms 197-84-4-197.cpt.mweb.co.za [197.84.4.197]
7 156 ms 155 ms 157 ms 176.67.177.131
8 161 ms 158 ms 153 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 153 ms 166 ms 162 ms vl-3602-ve-226.csw2.London1.Level3.net [4.69.166
.149]
10 * * * Request timed out.
11 189 ms 181 ms 182 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 162 ms 157 ms 153 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
14 161 ms 155 ms 157 ms 132.185.255.148
15 153 ms 153 ms 153 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]




http://www.speedtest.net/result/2228949411.png
http://www.speedtest.net/result/2228957048.png
 
506easyEASY said:
Speeds are down. pings are up

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 11 ms 8 ms 55 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 26 ms 26 ms 27 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 85 ms 31 ms 79 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 117 ms 289 ms 108 ms 196.28.178.66
6 27 ms 26 ms 25 ms cte-core-sw2.vwol.net [196.41.144.35]
7 26 ms 26 ms 27 ms www.mweb.co.za [196.2.63.110]

Trace complete.
C:\Users\Steven>tracert www.bbc.com

Tracing route to www-bbc-com.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 7 ms 7 ms 8 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 9 ms 9 ms 10 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 11 ms 10 ms 10 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 186 ms 182 ms 183 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
6 156 ms 156 ms 157 ms 197-84-4-197.cpt.mweb.co.za [197.84.4.197]
7 156 ms 155 ms 157 ms 176.67.177.131
8 161 ms 158 ms 153 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 153 ms 166 ms 162 ms vl-3602-ve-226.csw2.London1.Level3.net [4.69.166
.149]
10 * * * Request timed out.
11 189 ms 181 ms 182 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 162 ms 157 ms 153 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
14 161 ms 155 ms 157 ms 132.185.255.148
15 153 ms 153 ms 153 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]




http://www.speedtest.net/result/2228949411.png
http://www.speedtest.net/result/2228957048.png
Click to expand...

Your line readings are all in order.
I have reauthed your account. Allow 30 minutes for this to be completed then restart your router and test.
 
Anyone else getting disconnected over night ? its been happening to me for more than a week now have to restart my modem a few times to get it working again sometimes have to restart PC too.
 
Is NNTP being shaped? On my 2mb line, I have always managed 220kbps. But since the weekend, that has gradually been reduced to an average of 80kbps. At first I thought it was Astraweb... until I tested my connection on my Telkom backup account and downloads are going steady @ 220kbps. Definitely not my line or Astraweb. When I first connect, transfer speeds start out at 220, but within a few seconds are down to 80. Everything else runs fine. Just NNTP. Have not tested torrents as that has always been bad since signing up - and don't really need it anyway.
 
subxero said:
Is NNTP being shaped? On my 2mb line, I have always managed 220kbps. But since the weekend, that has gradually been reduced to an average of 80kbps. At first I thought it was Astraweb... until I tested my connection on my Telkom backup account and downloads are going steady @ 220kbps. Definitely not my line or Astraweb. When I first connect, transfer speeds start out at 220, but within a few seconds are down to 80. Everything else runs fine. Just NNTP. Have not tested torrents as that has always been bad since signing up - and don't really need it anyway.
Click to expand...

Hi subxero

Yes NNtp does get shaped on our network.
 
MWEB Guy. I have an uncapped 2mbps account. Download sppeds are good but video streaming eg youtube is very intermittent and unsatisfactory. Please help.
 
Somsteu said:
MWEB Guy. I have an uncapped 2mbps account. Download sppeds are good but video streaming eg youtube is very intermittent and unsatisfactory. Please help.
Click to expand...

Sure I can have a look into this for you. Send me your MWEB details
 
pings are great but speeds are worse

MWEB Guy said:
Your line readings are all in order.
I have reauthed your account. Allow 30 minutes for this to be completed then restart your router and test.
Click to expand...

http://www.speedtest.net/result/2229077995.png
http://www.speedtest.net/result/2229084915.png
http://www.speedtest.net/result/2229092799.png

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 7 ms 8 ms 8 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 9 ms 10 ms 10 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 10 ms 11 ms 10 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 11 ms 10 ms 11 ms 196.28.178.66
6 9 ms 9 ms 9 ms cte-core-sw2.vwol.net [196.41.144.35]
7 10 ms 9 ms 10 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
MWEB Guy said:
I know what you mean... lets hope the testing phase is not to long....
Click to expand...

Hi there,

Noticed today that MWEB announced that they will contact about 120 users to take part of the 40Mbps VDSL trail. Do you by any chance have more details about this?

Do you know what the selection criteria is?

Thnx in advance.
 
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