MWEB Uncapped ADSL Feedback - Part 2

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Soulcode said:
Still have the same problem from the weekend. Loads of packet loss. I'm on my backup Axxess account now and it's flawless.
Click to expand...

Please provide me pings and tracers to local and international websites using your MWEB and Axxess accounts.
 
MWEB Guy said:
Good evening,

I have noticed that you are rebooting your router. Please let me know if this helps.
Click to expand...

evening, it has helped. back up to 60k/b

EDIT: and down to 20 odd k/b
 
Last edited:
MWEB Guy said:
Please provide me pings and tracers to local and international websites using your MWEB and Axxess accounts.
Click to expand...

Here is one with Axxxess:

C:\Users\Werner>pathping /q 250 /p 50 bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
0 Werner-PC [192.168.1.107]
1 192.168.1.1
2 105-236-8-1-esr-lo.mtnbusiness.co.za [105.236.8.1]
3 ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
4 qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 41.181.180.10
7 ct-cr-2.za--ct-cr-1.za-d.mtnns.net [196.44.31.35]
8 ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
9 bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * *
Computing statistics for 112 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Werner-PC [192.168.1.107]
0/ 250 = 0% |
1 0ms 0/ 250 = 0% 0/ 250 = 0% 192.168.1.1
0/ 250 = 0% |
2 --- 250/ 250 =100% 250/ 250 =100% 105-236-8-1-esr-lo.mtnbusiness.co.za [105.236.8.1]
0/ 250 = 0% |
3 31ms 0/ 250 = 0% 0/ 250 = 0% ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
0/ 250 = 0% |
4 32ms 0/ 250 = 0% 0/ 250 = 0% qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
0/ 250 = 0% |
5 32ms 0/ 250 = 0% 0/ 250 = 0% jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
0/ 250 = 0% |
6 30ms 0/ 250 = 0% 0/ 250 = 0% 41.181.180.10
0/ 250 = 0% |
7 239ms 0/ 250 = 0% 0/ 250 = 0% ct-cr-2.za--ct-cr-1.za-d.mtnns.net [196.44.31.35]
0/ 250 = 0% |
8 231ms 0/ 250 = 0% 0/ 250 = 0% ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
0/ 250 = 0% |
9 230ms 0/ 250 = 0% 0/ 250 = 0% bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]

Trace complete.


I have provided 2 or 3 with my mweb account already.
 
ruan567 said:


Great, that 2Mbps limit is back again on my account. Really getting sick and tired of this now.
Click to expand...

Good evening, please provide me the username you are currently connecting with.
 
Soulcode said:
Here is one with Axxxess:

C:\Users\Werner>pathping /q 250 /p 50 bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
0 Werner-PC [192.168.1.107]
1 192.168.1.1
2 105-236-8-1-esr-lo.mtnbusiness.co.za [105.236.8.1]
3 ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
4 qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 41.181.180.10
7 ct-cr-2.za--ct-cr-1.za-d.mtnns.net [196.44.31.35]
8 ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
9 bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * *
Computing statistics for 112 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Werner-PC [192.168.1.107]
0/ 250 = 0% |
1 0ms 0/ 250 = 0% 0/ 250 = 0% 192.168.1.1
0/ 250 = 0% |
2 --- 250/ 250 =100% 250/ 250 =100% 105-236-8-1-esr-lo.mtnbusiness.co.za [105.236.8.1]
0/ 250 = 0% |
3 31ms 0/ 250 = 0% 0/ 250 = 0% ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
0/ 250 = 0% |
4 32ms 0/ 250 = 0% 0/ 250 = 0% qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
0/ 250 = 0% |
5 32ms 0/ 250 = 0% 0/ 250 = 0% jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
0/ 250 = 0% |
6 30ms 0/ 250 = 0% 0/ 250 = 0% 41.181.180.10
0/ 250 = 0% |
7 239ms 0/ 250 = 0% 0/ 250 = 0% ct-cr-2.za--ct-cr-1.za-d.mtnns.net [196.44.31.35]
0/ 250 = 0% |
8 231ms 0/ 250 = 0% 0/ 250 = 0% ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
0/ 250 = 0% |
9 230ms 0/ 250 = 0% 0/ 250 = 0% bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]

Trace complete.


I have provided 2 or 3 with my mweb account already.
Click to expand...

Please provide me a one with your MWEB account, conditions do change from day to day.
 
How can MWeb sell a 4mbps account then limit me to 2mbps? I might as well just downgrade my account to 2mbps uncapped but I am worried I will only get 1mbps then....
 
schumi said:
yes, but Youtube is running at full speed tonight, So Ill use you tube instead tonight.
Click to expand...

Thanks for the feedback, let me know if your problem with speeds happen more frequently and we will do some testing from our side.
 
ruan567 said:
How can MWeb sell a 4mbps account then limit me to 2mbps? I might as well just downgrade my account to 2mbps uncapped but I am worried I will only get 1mbps then....
Click to expand...

I understand where your coming from Ruan, please do provide me that username you are connecting with and I will look into this from my side.
 
ruan567 said:
How can MWeb sell a 4mbps account then limit me to 2mbps? I might as well just downgrade my account to 2mbps uncapped but I am worried I will only get 1mbps then....
Click to expand...

Im on 1mb uncapped, paying an additional rental fee because telkom upgraded the line to 2mb, and im getting what i guess a 512kb line feels like. Not quite as shyt as 384, but thats not saying much now is it.
Seriously considering changing ISPs if this service continues
 
MWEB Guy said:
Please provide me a one with your MWEB account, conditions do change from day to day.
Click to expand...

And now it's fine again:

C:\Users\Werner>pathping /q 250 /p 50 bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
0 Werner-PC [192.168.1.107]
1 192.168.1.1
2 41-133-128-1.dsl.mweb.co.za [41.133.128.1]
3 tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
4 vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
6 pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 176.67.177.131
8 xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
9 vl-3604-ve-228.csw2.London1.Level3.net [4.69.166.157]
10 ae-2-52.edge4.London1.Level3.net [4.69.139.106]
11 BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
12 * * *
Computing statistics for 137 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Werner-PC [192.168.1.107]
0/ 250 = 0% |
1 0ms 0/ 250 = 0% 0/ 250 = 0% 192.168.1.1
0/ 250 = 0% |
2 28ms 0/ 250 = 0% 0/ 250 = 0% 41-133-128-1.dsl.mweb.co.za [41.133.128.1]
0/ 250 = 0% |
3 28ms 0/ 250 = 0% 0/ 250 = 0% tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
0/ 250 = 0% |
4 28ms 0/ 250 = 0% 0/ 250 = 0% vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
0/ 250 = 0% |
5 30ms 0/ 250 = 0% 0/ 250 = 0% tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
0/ 250 = 0% |
6 210ms 0/ 250 = 0% 0/ 250 = 0% pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
0/ 250 = 0% |
7 212ms 0/ 250 = 0% 0/ 250 = 0% 176.67.177.131
0/ 250 = 0% |
8 211ms 0/ 250 = 0% 0/ 250 = 0% xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
0/ 250 = 0% |
9 215ms 0/ 250 = 0% 0/ 250 = 0% vl-3604-ve-228.csw2.London1.Level3.net [4.69.166.157]
0/ 250 = 0% |
10 243ms 0/ 250 = 0% 0/ 250 = 0% ae-2-52.edge4.London1.Level3.net [4.69.139.106]
0/ 250 = 0% |
11 242ms 0/ 250 = 0% 0/ 250 = 0% BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]

Trace complete.


The ping in WoW is 30ms higher than always, but at least there seems to be no packet loss.
The packet loss has come and gone a couple of times though, so I'm not gonna breathe a sigh of relief just yet.
 
AcidRaZor said:
Ping to WoW quite high, in the 800-1200ms range. In JHB
Click to expand...

Good Evening AcidRazor, there was a problem in JHB earlier today. Please let me know if you have rebooted your router as yet?
 
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