MWEB Uncapped ADSL Feedback - Part 2

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bradlesliect said:
Morning, What shoud or rather what is the acceptable Attenuation and SNR?
Click to expand...

Good Morning bradlesliect,

Acceptable attenuation would be below 55dB, we still consider 50dB high.

SNR would be above 6dB, ideally we would like that around 12dB.
 
MWEB Guy said:
Thanks for the feedback Pieter... keep me posted on your experience ;)
Click to expand...

I can confirm that I did 2.6gb from 9 last night till 7 this morning on torrents. Not too bad.

I will just have to keep in mind that M-Web is useless for me during the day up to around 21H00. If I need to surf or download anything quickly I will use my Afrihost, Webafrica or FNB, backup, capped accounts.
 
MWEB Guy said:
Morning Copacetic, did you do the speed test with anything running in the back ground or any paused downloads?

Looking at your usage for yesterday, your speeds seem fine....
Click to expand...

False alarm, thanks. :o

Several beers while trying to play a game led to immediate annoyance (didn't troubleshoot), made me jump the gun a bit. :D

It's all good.
 
Hi Mweb. Net is being VERY sluggish today


Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 213 ms 165 ms 136 ms 41-133-72-1.dsl.mweb.co.za [41.133.72.1]
3 118 ms 199 ms 247 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 68 ms 193 ms 16 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 74 ms 33 ms 23 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
6 89 ms 313 ms 256 ms static161-134.netactive.co.za [196.22.161.134]
7 76 ms 91 ms 118 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

8 84 ms 54 ms 24 ms 196.44.31.99
9 112 ms 87 ms 42 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.2
2]
10 37 ms 24 ms 39 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
11 72 ms 25 ms 86 ms core-router1.jnb2.host-h.net [196.30.213.108]
12 192 ms 174 ms 95 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
13 199 ms 174 ms 212 ms mybroadband.co.za [41.203.21.137]

Trace complete.

http://www.speedtest.net/result/2293785450.png

Don't know if it's just me
 
We have been with mweb fo just over a month and I must say the disappointment is overwhelming.

Our previous ISP was VOX Datapro. We decided to move from them purely because we felt mweb could provide a better solution. A decision I would later regret.

We signed up with mweb for a 4mb uncapped, unthrottled, unshaped solution for our company.

From the day the mweb contact started to today, we have had line drops probably every single day. At first we where told telkom where upgrading lines and so we remained calm.

It is now over a month and we still drop. Mweb blame telkom, telkom blame Mweb. They both tell us that there are no issues and they send us very fancy emails with lots of numbers and graphs, which look fantastic, but to be frank mean nothing. We pay mweb for a 'connection' the fact that their data says we are connected is irrelevant the fact of the matter is we are not.

On Monday we went down at 16:50 and only came back at 07:40 the following morning. On Tuesday we went done at 17:10 and came back up at 07:40 the following morning. On Wednesday we went down at 17:50 and came back up at 07:40. The line also drops erratically on every other day during business hours - and it has constantly dropped for the last month.

Now I am no CSI but I am seeing a pattern here...

Mweb and Telkom both claim that the line and connection has been stable during the time mentioned above... so why are we not get a connection? No one seems to know...

All the lights on the router remain green... just no connection what so ever.

We have a selection of macs, pc's, iphones and ipads in the office. The PC's and macs connect via LAN. The ipads and iphones via wifi, and this is the bit I find strange...

An iphone and ipad will switch to 3g if it cannot connect via wifi to the internet... when we lose connection they do not switch to 3g, but they (and the LAN connected PC's and macs) can not connect to mail or internet in any way.

If we unplug the line they switch to wifi...

So why are the devices assuming there is a connection? They would usually switch - right?

If anyone has any ideas what so ever, please shout...
 
slow, dropping connection 5 times a day, for last 3 months now, MWEB and Telkom useless, tried 3 different routers same problem, MWEB tested latency 950+ across the board, like I said its been 3 months and no solution, thanks MWEB!
 
i used a telkom cap acc yesterday,i got fedup with the slow speed

back using mweb uncap acc today and its back to normal now

i am downloading a new anti virus and
it downloads from 119-135kb/s
1mbps data
2mbps line

didnt test streaming yet but downloads is way better now,hope it stays that way
will test youtube later
 
crashtackle said:
We have been with mweb fo just over a month and I must say the disappointment is overwhelming.

Our previous ISP was VOX Datapro. We decided to move from them purely because we felt mweb could provide a better solution. A decision I would later regret.

We signed up with mweb for a 4mb uncapped, unthrottled, unshaped solution for our company.

From the day the mweb contact started to today, we have had line drops probably every single day. At first we where told telkom where upgrading lines and so we remained calm.

It is now over a month and we still drop. Mweb blame telkom, telkom blame Mweb. They both tell us that there are no issues and they send us very fancy emails with lots of numbers and graphs, which look fantastic, but to be frank mean nothing. We pay mweb for a 'connection' the fact that their data says we are connected is irrelevant the fact of the matter is we are not.

On Monday we went down at 16:50 and only came back at 07:40 the following morning. On Tuesday we went done at 17:10 and came back up at 07:40 the following morning. On Wednesday we went down at 17:50 and came back up at 07:40. The line also drops erratically on every other day during business hours - and it has constantly dropped for the last month.

Now I am no CSI but I am seeing a pattern here...

Mweb and Telkom both claim that the line and connection has been stable during the time mentioned above... so why are we not get a connection? No one seems to know...

All the lights on the router remain green... just no connection what so ever.

We have a selection of macs, pc's, iphones and ipads in the office. The PC's and macs connect via LAN. The ipads and iphones via wifi, and this is the bit I find strange...

An iphone and ipad will switch to 3g if it cannot connect via wifi to the internet... when we lose connection they do not switch to 3g, but they (and the LAN connected PC's and macs) can not connect to mail or internet in any way.

If we unplug the line they switch to wifi...

So why are the devices assuming there is a connection? They would usually switch - right?

If anyone has any ideas what so ever, please shout...
Click to expand...

Hi crashtackle,

Thank you bring this to our attention, I can see how this must be very frustrating.
Just out of curiosity, have you tried testing yet with another router or a different ISP account.
I ask for a matter of elminating certain possible causes.

please also PM me your account info so that I may look into this for you.

Thanks.
 
sybertiger said:
i used a telkom cap acc yesterday,i got fedup with the slow speed

back using mweb uncap acc today and its back to normal now

i am downloading a new anti virus and
it downloads from 119-135kb/s
1mbps data
2mbps line

didnt test streaming yet but downloads is way better now,hope it stays that way
will test youtube later
Click to expand...

just tested streaming its seems normal for now 700-1100kbps (youtube)

Last Result:
Download Speed: 1177 kbps (147.1 KB/sec transfer rate)
Upload Speed: 421 kbps (52.6 KB/sec transfer rate)
Latency: 20 ms
Thu Nov 08 2012 13:30:19 GMT+0200 (South Africa Standard Time)


:D hope it stays this way

edit: 2:33Pm
youtube normal speed was short lived,buffering alot again :/
 
Last edited:
@MWEBGuy

At someone's place in Plattekloof. He has a 4MB line.

The attenuation 165(Downstream), 44(Upstream)

The SNR 254(Downstream), 246(Upstream)

Is this right for a 4MB line?
 
bradlesliect said:
@MWEBGuy

At someone's place in Plattekloof. He has a 4MB line.

The attenuation 165(Downstream), 44(Upstream)

The SNR 254(Downstream), 246(Upstream)

Is this right for a 4MB line?
Click to expand...

Those number don't look right.

The attenuation is utterly ridiculous...

*edit*

I presume it's 16.5...
 
bradlesliect said:
@MWEBGuy

At someone's place in Plattekloof. He has a 4MB line.

The attenuation 165(Downstream), 44(Upstream)

The SNR 254(Downstream), 246(Upstream)

Is this right for a 4MB line?
Click to expand...

Hi agree with copacetic

Those readings are very odd, can you PM me the person's MWEB email address or username so I can look into this.
 
Maybe I should just try this to improve my PS3 gaming experience ;)

http://mygaming.co.za/news/news/47057-new-innovative-uncapped-adsl.html

“The Wildfire Monthly product will provide gamers with unshaped, prioritised gaming bandwidth 24 x 7. Uncapped bandwidth for general use during off-peak times, and 10GB of capped bandwidth during peak times. The advantage of this is that there is no line size stipulation and gamers can use this over any line size up to 10Mbps,” said Reed.

The vouchers will come bundled with purchases Call of Duty Black Ops II, Far Cry 3, and selected PS3, Xbox 360, and Wii U console bundles.
Click to expand...
 
MWEB Guy said:
Good Morning Guys,

@Fulton17, is it only downloads from Astraweb that is causing a problem this morning?
Click to expand...

Hi MWeb guy

No astraweb seemed to be fine - it was MWeb news server that seemed dead, but I see things seem to have improved in the morning. Thanks for asking

I started a DL just now and it is crawling along at 32 kbs - yes I know it is a best effort service etc, but as has been said by many, has been a problem for last few weeks. I am keeping an eye on things and it does seem after hours speeds see improvements a fair amount of time.
 
sybertiger said:
just tested streaming its seems normal for now 700-1100kbps (youtube)

Last Result:
Download Speed: 1177 kbps (147.1 KB/sec transfer rate)
Upload Speed: 421 kbps (52.6 KB/sec transfer rate)
Latency: 20 ms
Thu Nov 08 2012 13:30:19 GMT+0200 (South Africa Standard Time)


:D hope it stays this way

edit: 2:33Pm
youtube normal speed was short lived,buffering alot again :/
Click to expand...


and downloads back to 35-55kb/s

just got happy cuz speed is normal again
but nope :/
 
What a mess. The Interwebz are all over the fsucking place. Seems to me Mweb are OVER subscribed again!
 
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