MWEB Uncapped ADSL Feedback - Part 2

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Cant seem to download from netload... Anybody else experiencing the same thng?
 
Flowerdreamer said:
SUPER IRRITATED, as our 4MB Line is running at less than 1MB (about 0.38MB) This is completely unacceptable! We have complained now for abt 3 weeks and nothing has been done.
Click to expand...

My only advice is cut your losses and cancel your MWEB account as soon as possible. We went through the same thing, had unusably bad performance from the 4Mbps account, we also generously gave MWEB several weeks to try "resolve" the issue, and the only effect of doing so was that we have been punished by being billed for an extra month of unusable service. Over R1000 for two months worth of unusably bad service. And they have refused any kind of refund!

The sooner you cancel your MWEB account, the fewer months you will be billed for non-performing service, the less time and money you will waste. Cancel today!

DavidJ said:
MWEB is seemingly insisting on billing me for two full months of very poor performance (low speeds, disconnects, timeouts, freezing downloads etc.) of their 4Mbps uncapped account - R539 x 2, over R1000 in exchange for failing to deliver a working product. And because of the poor performance we've had to purchase accounts from other ISPs, so ~ R2000 odd in all for two months Internet :/

We struggled for weeks and weeks trying to get their "technicians" to address the problems and they did nothing. By end November we gave up, now they insist on billing for December, for an unusably bad product.

My only advice is get out as fast as you can and cut your losses, every extra month is another month you will be billed for a non-working product.

(MWEB also tried to blame our equipment, it's not our equipment, multiple other ISP accounts work beautifully on the same router and line.)
Click to expand...
 
Last edited:
MWEB Guy said:
I have responded to your inbox message and I have escalated this matter.
Click to expand...

There was no new response by you in my inbox, only the same ones where you feigned ignorance of the problem, and your "escalations" have amounted to nothing other than an insistence that I still be billed over R1000 for two months of unusable product.
 
Hi David,

Thanks for the feedback, I have replied to your FB post as well.
I'm am look into this for you from side.
 
Hi there, i'm having unusable speeds right now as i cannot even get onto my email let alone any site, international or local.

My upload speed is faster. This is on a 4mb line/account

 
SpleenPoker said:
Hi there, i'm having unusable speeds right now as i cannot even get onto my email let alone any site, international or local.

My upload speed is faster. This is on a 4mb line/account

Click to expand...

Hi SpleenPoker

I checked the line and account, nothing seems out of the ordinary from what I can see. We don't have any issues on the network as well and there isn't any issues in the area.

Please power down the router for 20 minute as I re-authed the account. Continue to monitor during the course of the day.
 
DavidJ said:
My only advice is cut your losses and cancel your MWEB account as soon as possible. We went through the same thing, had unusably bad performance from the 4Mbps account, we also generously gave MWEB several weeks to try "resolve" the issue, and the only effect of doing so was that we have been punished by being billed for an extra month of unusable service. Over R1000 for two months worth of unusably bad service. And they have refused any kind of refund!

The sooner you cancel your MWEB account, the fewer months you will be billed for non-performing service, the less time and money you will waste. Cancel today!
Click to expand...

Hi

The odd thing in our case is the issues seem to actually Telkom and not Mweb. I was fortunate enough to get a trial account from OpenWeb and Imaginet, and all 3 accounts have the same problem. I tried a different router, even changed network cables, always the same result. The main issue is to get Telkom to respond, they have this habit od smsing you saying the fault is fixed and nothing ever seems to be done. Now being late December I am having serious doubts I will have decent ADSL in December (and my wife has a lot of work to do) being a Graphics Designer December is one of her busiest months.

I am almost forced to try an 8TA account at R199 for 10MB just for the month, at least then I am not reliant on my telephone line. But then this extra expense should be refunded.
 
MWEB Guy, could I possibly bug you to check my account as well?

Something just doesn't seem right and I'd like to confirm if I am just on a congested exchange or if there is possibly something else.

Even though my router seems to be synching at 2mb/s it just seems inferior to my previous house and the connection there.
 
Arzy said:
MWEB Guy, could I possibly bug you to check my account as well?

Something just doesn't seem right and I'd like to confirm if I am just on a congested exchange or if there is possibly something else.

Even though my router seems to be synching at 2mb/s it just seems inferior to my previous house and the connection there.
Click to expand...

Hi Arzy

Please can you PM me the MWEB email address so that I can check this on our side.

I can't check if you are connected to a congested exchange, if you provide traceroutes, I will be able to check from there.
 
Any idea what is up?


Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 239 ms 239 ms 255 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 229 ms 279 ms 318 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 326 ms 281 ms 263 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
6 306 ms 251 ms 255 ms static161-134.netactive.co.za [196.22.161.134]
7 243 ms 257 ms 308 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

8 294 ms 257 ms 289 ms 196.44.31.99
9 289 ms 300 ms 324 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.2
2]
10 309 ms 296 ms 334 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
11 319 ms 356 ms 278 ms core-router1.jnb2.host-h.net [196.30.213.108]
12 297 ms 290 ms 321 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
13 304 ms 318 ms 299 ms mybroadband.co.za [41.203.21.137]

Trace complete.
 
MWEB Guy said:
Hi SpleenPoker

I checked the line and account, nothing seems out of the ordinary from what I can see. We don't have any issues on the network as well and there isn't any issues in the area.

Please power down the router for 20 minute as I re-authed the account. Continue to monitor during the course of the day.
Click to expand...

Nope still slow

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 41 ms 30 ms 15 ms 197-87-145-1.cpt.mweb.co.za [197.87.145.1]
3 45 ms 28 ms 15 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 16 ms 15 ms 51 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 21 ms 19 ms 49 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
6 18 ms 15 ms 17 ms tengig0-0-0.cpt-pr-2.mweb.co.za [197.84.4.165]
7 22 ms 16 ms 18 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 20 ms 16 ms 24 ms 196.44.0.75
9 59 ms 63 ms 70 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 41 ms 50 ms 41 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
11 45 ms 56 ms 37 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.2
2]
12 40 ms 41 ms 66 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
13 39 ms 35 ms 58 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 44 ms 34 ms 36 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 45 ms 48 ms 37 ms mybroadband.co.za [41.203.21.137]

Trace complete.
 
F1ve_Claw said:
Any idea what is up?


Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 239 ms 239 ms 255 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 229 ms 279 ms 318 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 326 ms 281 ms 263 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
6 306 ms 251 ms 255 ms static161-134.netactive.co.za [196.22.161.134]
7 243 ms 257 ms 308 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

8 294 ms 257 ms 289 ms 196.44.31.99
9 289 ms 300 ms 324 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.2
2]
10 309 ms 296 ms 334 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
11 319 ms 356 ms 278 ms core-router1.jnb2.host-h.net [196.30.213.108]
12 297 ms 290 ms 321 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
13 304 ms 318 ms 299 ms mybroadband.co.za [41.203.21.137]

Trace complete.
Click to expand...

Hi F1ve_Claw

I checked the account and line, can't see anything wrong. There is no reported issues in the area and the network is fine as well.

Power down the router for 20 minutes and test again.
 
SpleenPoker said:
Nope still slow

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 41 ms 30 ms 15 ms 197-87-145-1.cpt.mweb.co.za [197.87.145.1]
3 45 ms 28 ms 15 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 16 ms 15 ms 51 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 21 ms 19 ms 49 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
6 18 ms 15 ms 17 ms tengig0-0-0.cpt-pr-2.mweb.co.za [197.84.4.165]
7 22 ms 16 ms 18 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 20 ms 16 ms 24 ms 196.44.0.75
9 59 ms 63 ms 70 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 41 ms 50 ms 41 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
11 45 ms 56 ms 37 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.2
2]
12 40 ms 41 ms 66 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
13 39 ms 35 ms 58 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 44 ms 34 ms 36 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 45 ms 48 ms 37 ms mybroadband.co.za [41.203.21.137]

Trace complete.
Click to expand...

The tracert results are fine you provided.

How many pc's are connected at the moment? Can you provide me a netstat result as well.
 
Just 1.

Active Connections

Proto Local Address Foreign Address State
TCP 127.0.0.1:61539 Jay-PC:61540 ESTABLISHED
TCP 127.0.0.1:61540 Jay-PC:61539 ESTABLISHED
TCP 192.168.0.2:59973 download:http CLOSE_WAIT
TCP 192.168.0.2:59974 downloads:http CLOSE_WAIT
TCP 192.168.0.2:61541 jnb01s02-in-f24:http TIME_WAIT
TCP 192.168.0.2:61542 jnb01s02-in-f24:https TIME_WAIT
TCP 192.168.0.2:61543 jnb01s02-in-f15:https TIME_WAIT
TCP 192.168.0.2:61545 jnb01s02-in-f17:https TIME_WAIT
TCP 192.168.0.2:61546 jnb01s02-in-f1:https TIME_WAIT
TCP 192.168.0.2:61550 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61551 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61552 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61553 jnb01s02-in-f22:https TIME_WAIT
TCP 192.168.0.2:61560 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61561 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61562 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61563 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61566 197-84-130-11:http TIME_WAIT
TCP 192.168.0.2:61567 jnb01s02-in-f8:http TIME_WAIT
TCP 192.168.0.2:61568 197-84-130-35:http TIME_WAIT
TCP 192.168.0.2:61569 iad23s05-in-f15:https TIME_WAIT
TCP 192.168.0.2:61570 iad23s05-in-f15:https TIME_WAIT
TCP 192.168.0.2:61571 197-84-130-35:http TIME_WAIT
TCP 192.168.0.2:61572 mybroadband:http TIME_WAIT
TCP 192.168.0.2:61575 li54-248:http TIME_WAIT
TCP 192.168.0.2:61576 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61577 li54-248:http TIME_WAIT
TCP 192.168.0.2:61578 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61579 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61581 jnb01s02-in-f24:http TIME_WAIT
TCP 192.168.0.2:61583 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61584 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61585 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61587 jnb01s02-in-f1:http TIME_WAIT
TCP 192.168.0.2:61588 jnb01s02-in-f3:http TIME_WAIT
TCP 192.168.0.2:61589 eu1:http ESTABLISHED
TCP 192.168.0.2:61590 eu1:http ESTABLISHED
TCP 192.168.0.2:61591 images:http ESTABLISHED
TCP 192.168.0.2:61592 images:http ESTABLISHED
TCP 192.168.0.2:61593 images:http ESTABLISHED
TCP 192.168.0.2:61594 images:http ESTABLISHED
TCP 192.168.0.2:61595 images:http ESTABLISHED
TCP 192.168.0.2:61596 images:http ESTABLISHED
TCP 192.168.0.2:61597 images:http ESTABLISHED
TCP 192.168.0.2:61598 images:http ESTABLISHED
TCP 192.168.0.2:61599 images:http ESTABLISHED
TCP 192.168.0.2:61600 images:http ESTABLISHED
TCP 192.168.0.2:61601 images:http ESTABLISHED
TCP 192.168.0.2:61602 images:http ESTABLISHED
TCP 192.168.0.2:61603 images:http TIME_WAIT
TCP 192.168.0.2:61604 images:http TIME_WAIT
TCP 192.168.0.2:61605 images:http TIME_WAIT
TCP 192.168.0.2:61606 images:http TIME_WAIT
TCP 192.168.0.2:61607 images:http TIME_WAIT
TCP 192.168.0.2:61608 images:http TIME_WAIT
TCP 192.168.0.2:61609 images:http TIME_WAIT
TCP 192.168.0.2:61610 images:http TIME_WAIT
TCP 192.168.0.2:61611 images:http TIME_WAIT
TCP 192.168.0.2:61612 images:http TIME_WAIT
TCP 192.168.0.2:61613 jnb01s02-in-f8:http ESTABLISHED
TCP 192.168.0.2:61614 jnb01s02-in-f8:http TIME_WAIT
TCP 192.168.0.2:61615 jnb01s02-in-f5:http TIME_WAIT
TCP 192.168.0.2:61616 jnb01s02-in-f5:http TIME_WAIT
TCP 192.168.0.2:61617 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61618 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61619 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61620 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61621 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61622 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61623 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61624 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61625 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61626 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61627 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61628 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61629 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61630 jnb01s02-in-f7:https TIME_WAIT
TCP 192.168.0.2:61631 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61632 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61633 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61634 jnb01s02-in-f5:https TIME_WAIT
TCP 192.168.0.2:61635 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61636 jnb01s02-in-f7:https ESTABLISHED
TCP 192.168.0.2:61637 jnb01s02-in-f5:https ESTABLISHED
TCP 192.168.0.2:61638 197-84-130-11:http SYN_SENT

2 firefox tabs just to load google and im screwed lol
 
Last edited:
SpleenPoker said:
Just 1.

Active Connections

Proto Local Address Foreign Address State
TCP 127.0.0.1:61539 Jay-PC:61540 ESTABLISHED
TCP 127.0.0.1:61540 Jay-PC:61539 ESTABLISHED
TCP 192.168.0.2:59973 download:http CLOSE_WAIT
TCP 192.168.0.2:59974 downloads:http CLOSE_WAIT
TCP 192.168.0.2:61541 jnb01s02-in-f24:http TIME_WAIT
TCP 192.168.0.2:61542 jnb01s02-in-f24:https TIME_WAIT
TCP 192.168.0.2:61543 jnb01s02-in-f15:https TIME_WAIT
TCP 192.168.0.2:61545 jnb01s02-in-f17:https TIME_WAIT
TCP 192.168.0.2:61546 jnb01s02-in-f1:https TIME_WAIT
TCP 192.168.0.2:61550 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61551 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61552 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61553 jnb01s02-in-f22:https TIME_WAIT
TCP 192.168.0.2:61560 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61561 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61562 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61563 wi-in-f95:http TIME_WAIT
TCP 192.168.0.2:61566 197-84-130-11:http TIME_WAIT
TCP 192.168.0.2:61567 jnb01s02-in-f8:http TIME_WAIT
TCP 192.168.0.2:61568 197-84-130-35:http TIME_WAIT
TCP 192.168.0.2:61569 iad23s05-in-f15:https TIME_WAIT
TCP 192.168.0.2:61570 iad23s05-in-f15:https TIME_WAIT
TCP 192.168.0.2:61571 197-84-130-35:http TIME_WAIT
TCP 192.168.0.2:61572 mybroadband:http TIME_WAIT
TCP 192.168.0.2:61575 li54-248:http TIME_WAIT
TCP 192.168.0.2:61576 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61577 li54-248:http TIME_WAIT
TCP 192.168.0.2:61578 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61579 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61581 jnb01s02-in-f24:http TIME_WAIT
TCP 192.168.0.2:61583 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61584 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61585 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61587 jnb01s02-in-f1:http TIME_WAIT
TCP 192.168.0.2:61588 jnb01s02-in-f3:http TIME_WAIT
TCP 192.168.0.2:61589 eu1:http ESTABLISHED
TCP 192.168.0.2:61590 eu1:http ESTABLISHED
TCP 192.168.0.2:61591 images:http ESTABLISHED
TCP 192.168.0.2:61592 images:http ESTABLISHED
TCP 192.168.0.2:61593 images:http ESTABLISHED
TCP 192.168.0.2:61594 images:http ESTABLISHED
TCP 192.168.0.2:61595 images:http ESTABLISHED
TCP 192.168.0.2:61596 images:http ESTABLISHED
TCP 192.168.0.2:61597 images:http ESTABLISHED
TCP 192.168.0.2:61598 images:http ESTABLISHED
TCP 192.168.0.2:61599 images:http ESTABLISHED
TCP 192.168.0.2:61600 images:http ESTABLISHED
TCP 192.168.0.2:61601 images:http ESTABLISHED
TCP 192.168.0.2:61602 images:http ESTABLISHED
TCP 192.168.0.2:61603 images:http TIME_WAIT
TCP 192.168.0.2:61604 images:http TIME_WAIT
TCP 192.168.0.2:61605 images:http TIME_WAIT
TCP 192.168.0.2:61606 images:http TIME_WAIT
TCP 192.168.0.2:61607 images:http TIME_WAIT
TCP 192.168.0.2:61608 images:http TIME_WAIT
TCP 192.168.0.2:61609 images:http TIME_WAIT
TCP 192.168.0.2:61610 images:http TIME_WAIT
TCP 192.168.0.2:61611 images:http TIME_WAIT
TCP 192.168.0.2:61612 images:http TIME_WAIT
TCP 192.168.0.2:61613 jnb01s02-in-f8:http ESTABLISHED
TCP 192.168.0.2:61614 jnb01s02-in-f8:http TIME_WAIT
TCP 192.168.0.2:61615 jnb01s02-in-f5:http TIME_WAIT
TCP 192.168.0.2:61616 jnb01s02-in-f5:http TIME_WAIT
TCP 192.168.0.2:61617 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61618 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61619 192.168.0.1:5000 TIME_WAIT
TCP 192.168.0.2:61620 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61621 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61622 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61623 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61624 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61625 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61626 mybroadband:http ESTABLISHED
TCP 192.168.0.2:61627 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61628 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61629 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61630 jnb01s02-in-f7:https TIME_WAIT
TCP 192.168.0.2:61631 wi-in-f95:http ESTABLISHED
TCP 192.168.0.2:61632 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61633 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61634 jnb01s02-in-f5:https TIME_WAIT
TCP 192.168.0.2:61635 static-74-209-160-12:http ESTABLISHED
TCP 192.168.0.2:61636 jnb01s02-in-f7:https ESTABLISHED
TCP 192.168.0.2:61637 jnb01s02-in-f5:https ESTABLISHED
TCP 192.168.0.2:61638 197-84-130-11:http SYN_SENT

2 firefox tabs just to load google and im screwed lol
Click to expand...

Please contact Teklom, have the port re-created and reset the router. Once that is done, do a speedtest immediately and see what the results are.
 
PurSpyk!! said:
The odd thing in our case is the issues seem to actually Telkom and not Mweb. I was fortunate enough to get a trial account from OpenWeb and Imaginet, and all 3 accounts have the same problem.
Click to expand...

Hmm, OK; in our case we tried accounts from multiple ISPs and MWEB consistently was the only one with problems.
 
DavidJ said:
Hmm, OK; in our case we tried accounts from multiple ISPs and MWEB consistently was the only one with problems.
Click to expand...

Try your ADSL username with @mweb.co.za (removing the dsl part) strangly enough it helped me.... Don't know what the difference is between @dslmweb.co.za or @mweb.co.za?
 
Hummercellc said:
Try your ADSL username with @mweb.co.za (removing the dsl part) strangly enough it helped me.... Don't know what the difference is between @dslmweb.co.za or @mweb.co.za?
Click to expand...

I didn't have the dsl part to begin with. We tried loads of things, the only thing that consistently helped was "use an ISP other than MWEB".
 
DavidJ said:
I didn't have the dsl part to begin with. We tried loads of things, the only thing that consistently helped was "use an ISP other than MWEB".
Click to expand...

Hi David.

We are currently investigating this matter and I will provide you with feedback as soon as I can.
 
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