MWEB Uncapped ADSL Feedback - Part 2

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kimbo said:
Tx
My line is still dead. For some reason my mail comes omes in. But that is it. My Dropbox is dead my Skype is dead can you play reset my line on your side I dud a reboot reset the modem and the wifi. but still
My line says connected but there is no data flowing
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Hi

Please check the PM I sent you.
 
I signed up to MWEB 2Mbps Uncapped about 45 minutes ago and it's still dead as a doornail. I can see it connect on the router, I can ping www.mweb.co.za but everything else is dead.

I did everything correct through the sign up procedure, providing copy of physical address and id. I also double checked banking details and anything I might've gotten wrong, etc. I also received the sms with user/pass with a go ahead to connect but I can't login to the mweb portal either.

What gives?
 
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TheRealWitblitz said:
I signed up to MWEB 2Mbps Uncapped about 45 minutes ago and it's still dead as a doornail. I can see it connect on the router, I can ping www.mweb.co.za but everything else is dead.

I did everything correct through the sign up procedure, providing copy of physical address and id. I also double checked banking details and anything I might've gotten wrong, etc. I also received the sms with user/pass with a go ahead to connect but I can't login to the mweb portal either.

What gives?
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Hi TheRealWitblitz

Send me your MWEB details so that I can investigate this for you.
 
I've heard Mweb is changing their fair usage policy for the worse soon. Is this true?
 
Is there any chance of price changes in the near future with Telkom's new uncapped prices?
 
When are we going to hear about Mwebs new pricing structure given Telkoms pricing change announced today?
 
Macabre25 said:
Is there any chance of price changes in the near future with Telkom's new uncapped prices?
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ToxicBunny said:
When are we going to hear about Mwebs new pricing structure given Telkoms pricing change announced today?
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Hi

We consistently relook at our product offerings and at how we can improve.

If/when our product pricing does change we will be sure to let everyone know.
 
The servers are getting hammered, so I am not laying this at MWEB's door, but I have also heard of people overseas who have managed to download the game client in tens of minutes:

http://www.pathofexile.com/

If there's anything you guys can do to help, that'd be great.

I have managed aprox 200 megs of 5.5 gigs since this morning...
 
MWEB Guy said:
Hi

We consistently relook at our product offerings and at how we can improve.

If/when our product pricing does change we will be sure to let everyone know.
Click to expand...

So basically thats a "not anytime soon" answer then?

If so, I hope you are prepared for a lot of people to be leaving then. At R369pm for a 4meg account from Telkom, your price is not even vaguely justifiable anymore.
 
ToxicBunny said:
So basically thats a "not anytime soon" answer then?

If so, I hope you are prepared for a lot of people to be leaving then. At R369pm for a 4meg account from Telkom, your price is not even vaguely justifiable anymore.
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Yoh, thread killer, init!!!
 
1Mbps Crawling along...
Local: Ping 50 ms Download 0.80 Mbps Ulpoad 0.40 Mbps
International: Ping 500 ms Download 0.80 Mbps Upload 0.40 Mbps
Max Used:
November, 2012 28351.60 mb 70364.5 mb 98716.17 mb
Avg 10 gig a month
 
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copacetic said:
The servers are getting hammered, so I am not laying this at MWEB's door, but I have also heard of people overseas who have managed to download the game client in tens of minutes:

http://www.pathofexile.com/

If there's anything you guys can do to help, that'd be great.

I have managed aprox 200 megs of 5.5 gigs since this morning...
Click to expand...

+1 on this one. Downloading at about 6-20kbps :(
 
BigBear said:
1Mbps Crawling along...
Local: Ping 50 ms Download 0.80 Mbps Ulpoad 0.40 Mbps
International: Ping 500 ms Download 0.80 Mbps Upload 0.40 Mbps
Max Used:
November, 2012 28351.60 mb 70364.5 mb 98716.17 mb
Avg 10 gig a month
Click to expand...

Hi BigBear

What seems to be affected, browsing, gaming, downloads, etc?

Can you do a speedtest on our server and let me know what the results are.
 
Hi MWEB guy my ADSL connection was very slow this morning and is now just dead, is there a problem on your side?
 
sfarooq said:
Hi MWEB guy my ADSL connection was very slow this morning and is now just dead, is there a problem on your side?
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Hi sfarooq

I have received your PM and will look into it from my side.
 
@MWEB Guy thanks buddy its all sorted and once again thanks for the fantastic support :)
 
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