MWEB Uncapped ADSL Feedback - Part 2

[Anthro]

Interesting... wonder what they've done to mine... wonder if it's been downgraded to the cheaper one.
All I did to test was swap with an afrihost login and it worked without a hitch. Wont work on my mweb login. Very very weird. Skype also playing up intermittently still.

As a test, change your realm ie. [email protected] instead of @dslmweb

 

[JerryMungo]

As a test, change your realm ie. [email protected] instead of @dslmweb

Cool - will do! BRB

*EDIT* - same result. Am on mweb.co.za from dslmweb.co.za now and still failing.

 

[Anthro]

Click> http://www.mweb.co.za/services/myaccount/
Click> http://myadsl.mweb.co.za/UncappedMain.aspx

What does your "ADSL Account Information" state (to verify that they haven't moved your Acc to a different profile

 

[Anthro]

Side note
MWEB, you still haven't corrected the following:

 

[JerryMungo]

Click> http://www.mweb.co.za/services/myaccount/
Click> http://myadsl.mweb.co.za/UncappedMain.aspx

What does your "ADSL Account Information" state (to verify that they haven't moved your Acc to a different profile

It says:
You are currently registered on an ADSL-DO UC 4096 R539 product.

If you have 5 minutes to spare, would you be able to test for me? I'll pm you my login details.
Only trouble is since there is only one session allowed, I'll be off till it's tested. Let me know if you have time on the hour at 11am till maybe 11:05?
Really appreciate it!

 

[Anthro]

It says:
You are currently registered on an ADSL-DO UC 4096 R539 product.

If you have 5 minutes to spare, would you be able to test for me? I'll pm you my login details.
Only trouble is since there is only one session allowed, I'll be off till it's tested. Let me know if you have time on the hour at 11am till maybe 11:05?
Really appreciate it!

100% PM me your Skype name as well please

 

[MWEBHelp]

Side note
MWEB, you still haven't corrected the following:
View attachment 39244View attachment 39246

Hi Anthro

Thanks, this has been noted and our team is aware of this.

 

[JerryMungo]

Ta, thanks Anthro!

 

[Arzy]

Hi Arzy

I will check with our Gaming team with regards to this and provide you feedback as I receive it.

Thanks Guy!

 

[MyWorld]

Is the Seacom crisis over? I'm still getting very poor international:

Test conducted on Fri 15 Feb 2013 01:07:16 PM SAST

Download Speed: 2092 kbps (261.5 KB/sec transfer rate)

Upload Speed: 460 kbps (57.5 KB/sec transfer rate)

Latency: 208 ms

 

[copacetic]

Billing issues sorted, prompt and informative service as always.

 

[Arzy]

Still having the same issue with D3, tried disconnecting and leaving it off etc. Eventually just set up Axxess on PPPOE and connect when I want to play.

 

[MWEBHelp]

Is the Seacom crisis over? I'm still getting very poor international:

Hi MyWorld

The Seacom outage has been resolved. There have been no issues with international.

 

[MWEBHelp]

Still having the same issue with D3, tried disconnecting and leaving it off etc. Eventually just set up Axxess on PPPOE and connect when I want to play.

Hi Arzy

Our team tested and could replicate the problem.

Since then, everything has been working fine. Please can you test from your side and let me know.

 

[The_Unbeliever]

No issues at both home and work.

 

[Bar_Rat]

Having slow international speeds

International


Local

 

[Awesum]

Hi

How do I cancel my account?

 

[AthenianOwl]

(1mbps uncapped connection)


EDIT:



(1mbps uncapped connection)

 

[MWEBHelp]

Having slow international speeds

International


Local

Hi Bar_Rat

I have checked on my side and I cannot see anything that would cause you to have problems with it.
Please PM your speed test results if you still having trouble.

 

[Bar_Rat]

Hi Bar_Rat

I have checked on my side and I cannot see anything that would cause you to have problems with it.
Please PM your speed test results if you still having trouble.

Thanks for having a look.

They seem much better now. Will let you know if they go crazy again.