MWEB Uncapped ADSL Feedback - Part 3

Ps also FB Mweb guy was useless in helping
Kept asking to change routers and that I should use the Telkom guest acc...
 
BigBear said:
Ps also FB Mweb guy was useless in helping
Kept asking to change routers and that I should use the Telkom guest acc...
Click to expand...

Hi BigBear

What name do you go by on FB and I'll see what I assisted you with and where things might of gone wrong.
 
This is unbelievable, the same shyte keeps happening every few days.

Mweb -

C:\Users\Andre>ping mweb.co.za

Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=467ms TTL=119
Reply from 196.2.63.110: bytes=32 time=502ms TTL=119
Reply from 196.2.63.110: bytes=32 time=518ms TTL=119
Reply from 196.2.63.110: bytes=32 time=903ms TTL=119

Ping statistics for 196.2.63.110:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 467ms, Maximum = 903ms, Average = 597ms

C:\Users\Andre>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms 41-133-124-1.dsl.mweb.co.za [41.133.124.1]
2 450 ms 470 ms 483 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
3 451 ms 453 ms 458 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
4 519 ms 494 ms 473 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
5 506 ms 535 ms 532 ms 196.28.178.66
6 519 ms 518 ms 510 ms cte-core-sw2.vwol.net [196.41.144.35]
7 501 ms 515 ms 519 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...
Afrihost -

C:\Users\Andre>ping mweb.co.za

Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=37ms TTL=115
Reply from 196.2.63.110: bytes=32 time=36ms TTL=115
Reply from 196.2.63.110: bytes=32 time=36ms TTL=115
Reply from 196.2.63.110: bytes=32 time=37ms TTL=115

Ping statistics for 196.2.63.110:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 37ms, Average = 36ms

C:\Users\Andre>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 6 ms 4 ms 5 ms 105-236-7-129-esr-lo.mtnbusiness.co.za [105.236.
7.129]
2 14 ms 14 ms 14 ms 41.181.222.42
3 21 ms 14 ms 14 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]

4 34 ms 24 ms 26 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]

5 15 ms 15 ms 15 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
6 14 ms 14 ms 14 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
7 15 ms 14 ms 15 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 15 ms 15 ms 14 ms postfix.wipronet.co.za [196.22.161.133]
9 38 ms 38 ms 39 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
10 46 ms 40 ms 42 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

11 36 ms 36 ms 35 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
12 54 ms 46 ms 44 ms 196.28.178.66
13 36 ms 36 ms 36 ms cte-core-sw2.vwol.net [196.41.144.35]
14 37 ms 36 ms 42 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...

This is what we had happening last week ffs. Can you not fix crap instead of just patching crap.
 
Mephisto_Helix said:
This is unbelievable, the same shyte keeps happening every few days.

Mweb -


Afrihost -



This is what we had happening last week ffs. Can you not fix crap instead of just patching crap.
Click to expand...

Hi Mephisto_Helix

I have refreshed your account. Please test in 30min and if the problem persists I'll log for you.
 
MWEB Guy said:
Hi BigBear

What name do you go by on FB and I'll see what I assisted you with and where things might of gone wrong.
Click to expand...

See PM

Hi mweb guy

Please check mweb acc

Acc details removed**edit

Pls check line router syncing at 4mbps but barely getting 1mbps on Speedtest

My Ookla Speedtest result - Check out my Ookla Speedtest result. What's your speed?

http://www.speedtest.net/my-result/a/759446039

Morning

Please provide me speed test results using the following account details:

username: guest@telkomadsl
password: guest

You should only be able to access saix.net with the details provided. These details should be entered on your router in place of the MWEB details.

You would also need to know your MWEB account username and password for after you complete the test.

What is the error you are obtaining?

Where are you entering the details?

4MBPS MWEB acc slow 1mbps..
Telkom Guest gave authentication error eventually worked..

Do you perhaps have another router to test with?

No, brand new MWEB FON Router...

It may be the automatic set-up causing the problem.

Can you set-up the router manually Or perhaps test with an alternate router.

I manually setup the router as the auto setup never worked tested with Telkom Guest and Afrihost Acc's
Click to expand...
 
MWEB Guy said:
Hi Mephisto_Helix

I have refreshed your account. Please test in 30min and if the problem persists I'll log for you.
Click to expand...

I've had problems tonight too and I've seen similar reports on the Mweb FB page so it's not an isolated issue.
 
Speeds are weird lately.

1meg Premium

http://speedtest.cpt.mweb.co.za/
Download Speed: 375 kbps (46.9 KB/sec transfer rate)
Upload Speed: 429 kbps (53.6 KB/sec transfer rate)
Latency: 8 ms
Jitter: 4 ms
10 March 2014 11:48:29 AM

The following speed test took like forever (like 15-20 mins) to actually finish...



It's the same pattern, the speedtest starts nice and high and then drops like a fly. Also every speedtest/server gives me a different result.

And for good measure...

tracert mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms myrouter.Home [192.168.1.1]
2 9 ms 9 ms 9 ms 41-132-70-1.dsl.mweb.co.za [41.132.70.1]
3 9 ms 9 ms 9 ms 197-84-96-138.cpt.mweb.co.za [197.84.96.138]
4 9 ms 10 ms 9 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 10 ms 9 ms 10 ms 196.28.178.66
6 11 ms * 10 ms cte-core-sw2.vwol.net [196.41.144.35]
7 10 ms 11 ms 10 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
MWEB Guy,

I currently have a 2Mbps line with Telkom and the 2Mbps standard account with Mweb.

During office hours, everything works fine. After hours and during the weekend I get an average of 30kB/s. I'm aware that the exchange is congested.

Now if I change my package from 2Mbps (standard) to 4Mbps (Standard) and keep my Telkom line at 2Mbps, would my average download speed increase, even though my exchange is congested?
 
Madhawk said:
MWEB Guy,

I currently have a 2Mbps line with Telkom and the 2Mbps standard account with Mweb.

During office hours, everything works fine. After hours and during the weekend I get an average of 30kB/s. I'm aware that the exchange is congested.

Now if I change my package from 2Mbps (standard) to 4Mbps (Standard) and keep my Telkom line at 2Mbps, would my average download speed increase, even though my exchange is congested?
Click to expand...

Don't think so, the problem is with the exchange, not the ISP.
Upgrading your line to 4mb should give you increased speeds.
 
DarKWateR said:
Speeds are weird lately.

1meg Premium

http://speedtest.cpt.mweb.co.za/
Download Speed: 375 kbps (46.9 KB/sec transfer rate)
Upload Speed: 429 kbps (53.6 KB/sec transfer rate)
Latency: 8 ms
Jitter: 4 ms
10 March 2014 11:48:29 AM

The following speed test took like forever (like 15-20 mins) to actually finish...



It's the same pattern, the speedtest starts nice and high and then drops like a fly. Also every speedtest/server gives me a different result.

And for good measure...

tracert mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms myrouter.Home [192.168.1.1]
2 9 ms 9 ms 9 ms 41-132-70-1.dsl.mweb.co.za [41.132.70.1]
3 9 ms 9 ms 9 ms 197-84-96-138.cpt.mweb.co.za [197.84.96.138]
4 9 ms 10 ms 9 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 10 ms 9 ms 10 ms 196.28.178.66
6 11 ms * 10 ms cte-core-sw2.vwol.net [196.41.144.35]
7 10 ms 11 ms 10 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...

Afternoon, the trace results seem fine.

Can you perhaps provide me comparative speed test results using the Telkom guest account?
 
Madhawk said:
MWEB Guy,

I currently have a 2Mbps line with Telkom and the 2Mbps standard account with Mweb.

During office hours, everything works fine. After hours and during the weekend I get an average of 30kB/s. I'm aware that the exchange is congested.

Now if I change my package from 2Mbps (standard) to 4Mbps (Standard) and keep my Telkom line at 2Mbps, would my average download speed increase, even though my exchange is congested?
Click to expand...

Afternoon, I would agree with Lament

Upgrading the data portion won't impact on your speeds, especially if your line remains at 2MB.
 
Madhawk said:
MWEB Guy,

I currently have a 2Mbps line with Telkom and the 2Mbps standard account with Mweb.

During office hours, everything works fine. After hours and during the weekend I get an average of 30kB/s. I'm aware that the exchange is congested.

Now if I change my package from 2Mbps (standard) to 4Mbps (Standard) and keep my Telkom line at 2Mbps, would my average download speed increase, even though my exchange is congested?
Click to expand...

The best change you can make is your home address or as the lawyers say domicilium citandi and not the executandi.... :p
 
Mweb guy could you please refresh my account, I dont know if its weather related with all the rain of recent but I cant seem to get full use of my 10Mb line.

Thanks
 
Wolfy said:
Mweb guy could you please refresh my account, I dont know if its weather related with all the rain of recent but I cant seem to get full use of my 10Mb line.

Thanks
Click to expand...


Hi Wolfy

Please DM me the MWEB account email address.
 
Mmmmm. Afrihost new Capped deals are definitely much more attractive than Mweb Uncapped deals.

Mweb 2mbit 70GB per month = R199
Afrihost 100GB per month = R199

I won't miss the range extender because mine is not even plugged in. I keep losing wifi connectivity when it's plugged in.

And the FON thingy is also not something that bothers me.

I'm sure lots of guys out there feels the same.
 
Piesang said:
Mmmmm. Afrihost new Capped deals are definitely much more attractive than Mweb Uncapped deals.

Mweb 2mbit 70GB per month = R199
Afrihost 100GB per month = R199

I won't miss the range extender because mine is not even plugged in. I keep losing wifi connectivity when it's plugged in.

And the FON thingy is also not something that bothers me.

I'm sure lots of guys out there feels the same.
Click to expand...

Im still waiting in high anticipation for my Range Extender.
My experience with the router this far has been so-so, i have lost Wifi connectivity a few times which does frustrate me, but this is not Mweb's fault, its their "average" routers :P, but what everyone must remember is Mweb gave us this routers for free, we don't have to use them, we can still use their own routers. So until Afrihost decides to give me a free router, i'll stick with Mweb.

i also have a 2mb line, bit a 4mb account with Mweb, so its R240 for 140gb (if i understand correctly)
 
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