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That's why I said "fair enough", but it has also been repeatedly stated that after hours one could expect these downloads to work. Getting 1/2 line speed, hell even 1/4 line speed would be alright at this stage, so getting 0 (ZERO!) speed is really ridiculous.
Ok :wtf: This tells me nothing. So you are saying there should be no speed issues?
Really?! This sounds like a snide remark that I don't know what I'm doing
, I really hope you will be able to help me!Hello, I'm in desperate need of help!, I have been on and off with mweb for over a week, constant phone calls, All regarding my issue, Every time they tell me this and that, I have tried dozens of things they told me to do, and nothing is working and im out of options.
Here is my issue!
-I have a very bad latency problem, my ping would spike all the way up to 4000ms, and would sit there for hours, its generally around 2000ms, it happens here at night round about 9-10pm it starts, and it carrys on for hours,Lately it is just purely random, it will have high latency at either 5pm or maybe at 7pm, Its a completely random thing, on random occasions it will be around 500ms and that would be my lowest ping for the night. All mweb can tell me is that its on my side and told me dozens of things to fix it, I have the only computer in the house, and there is NOTHING running on my computer causing lag, i can stream movies, download and dozens of things and my net wont be affected at all, So i know there is nothing on my side that can cause such high latency.
Things i have tried-
*I did the mweb 4mb 10 day trial line, Still received high latency
*They reset my ports, didn't help
*Tried a different modem/router, didn't help
*Tried different computers/laptops , didn't help
*Tried not using the internet for a day or two, didn't help
On the phone they said, that my line is good im not throttled everything looks normal and great and they said its my side, but there is nothing that can cause it, A friend told me that it could this "congestion at exchange" i havent phoned about that yet, I just didnt have high hopes, I dont know what to do anymore, im considering changing internet provides cause nothing is working, Please can you help im out of options and i really just want this resolved.
Thanks for your time!
Hello, I'm in desperate need of help!, I have been on and off with mweb for over a week, constant phone calls, All regarding my issue, Every time they tell me this and that, I have tried dozens of things they told me to do, and nothing is working and im out of options.
Here is my issue!
-I have a very bad latency problem, my ping would spike all the way up to 4000ms, and would sit there for hours, its generally around 2000ms, it happens here at night round about 9-10pm it starts, and it carrys on for hours,Lately it is just purely random, it will have high latency at either 5pm or maybe at 7pm, Its a completely random thing, on random occasions it will be around 500ms and that would be my lowest ping for the night. All mweb can tell me is that its on my side and told me dozens of things to fix it, I have the only computer in the house, and there is NOTHING running on my computer causing lag, i can stream movies, download and dozens of things and my net wont be affected at all, So i know there is nothing on my side that can cause such high latency.
Things i have tried-
*I did the mweb 4mb 10 day trial line, Still received high latency
*They reset my ports, didn't help
*Tried a different modem/router, didn't help
*Tried different computers/laptops , didn't help
*Tried not using the internet for a day or two, didn't help
On the phone they said, that my line is good im not throttled everything looks normal and great and they said its my side, but there is nothing that can cause it, A friend told me that it could this "congestion at exchange" i havent phoned about that yet, I just didnt have high hopes, I dont know what to do anymore, im considering changing internet provides cause nothing is working, Please can you help im out of options and i really just want this resolved.
Thanks for your time!
Hello, I'm in desperate need of help!, I have been on and off with mweb for over a week, constant phone calls, All regarding my issue, Every time they tell me this and that, I have tried dozens of things they told me to do, and nothing is working and im out of options.
Here is my issue!
-I have a very bad latency problem, my ping would spike all the way up to 4000ms, and would sit there for hours, its generally around 2000ms, it happens here at night round about 9-10pm it starts, and it carrys on for hours,Lately it is just purely random, it will have high latency at either 5pm or maybe at 7pm, Its a completely random thing, on random occasions it will be around 500ms and that would be my lowest ping for the night. All mweb can tell me is that its on my side and told me dozens of things to fix it, I have the only computer in the house, and there is NOTHING running on my computer causing lag, i can stream movies, download and dozens of things and my net wont be affected at all, So i know there is nothing on my side that can cause such high latency.
Things i have tried-
*I did the mweb 4mb 10 day trial line, Still received high latency
*They reset my ports, didn't help
*Tried a different modem/router, didn't help
*Tried different computers/laptops , didn't help
*Tried not using the internet for a day or two, didn't help
On the phone they said, that my line is good im not throttled everything looks normal and great and they said its my side, but there is nothing that can cause it, A friend told me that it could this "congestion at exchange" i havent phoned about that yet, I just didnt have high hopes, I dont know what to do anymore, im considering changing internet provides cause nothing is working, Please can you help im out of options and i really just want this resolved.
Thanks for your time!
