MWEB Uncapped ADSL Feedback - Part 3

Still happy with MWeb, but I'm going to see what happens once the new speed packages are released and looking at the other feedback threads it seems everyone is having issues.
 
Fudzy said:
Still happy with MWeb, but I'm going to see what happens once the new speed packages are released and looking at the other feedback threads it seems everyone is having issues.
Click to expand...

I am satisfied with their services so far but certainly wouldn't consider myself loyal. If their new pricing is junk, I'd leave asap.

In fact, I'm quite tempted to give notice already given the delay in announcing the revised pricing. Doesn't leave me hopeful...
 
l_abc_l said:
I am satisfied with their services so far but certainly wouldn't consider myself loyal. If their new pricing is junk, I'd leave asap.

In fact, I'm quite tempted to give notice already given the delay in announcing the revised pricing. Doesn't leave me hopeful...
Click to expand...

Where are the other ISPs new prices?
 
Supervan II said:
I am still left wondering what the underlying goal was/is.

If it was to get the customer to upgrade to a premium account it is clearly evident that those accounts also have "thresholds", albeit slightly higher that the "normal" uncapped accounts. A marginal increase in that (non-disclosed, remember) "threshold" at best.

No, imho, I think that it is a case where someone took it upon himself to say: "Screw you Customer. Get in line with what I prescribe or else begone with you!" without realising, nor understanding, the impact that this decision would have on his customers. A clear case of shooting yourself in both feet. :whistle:

And as for the 30-day rolling window ... I paid for a MONTHLY service, and expected to be treated accordingly.

All these "measures" introduced under the guise of their AUP without prior notification to their paying customers.

All-in-all I want to thank that person as I am now experiencing the internet as if I were at MWeb before this idiot took over ...

Excellent speeds whatever I decide to do: browse, download, streaming video/radio, upload, torrents, you name it. The ISP shapes the traffic as they see fit and I do not monitor my usage. I am not affected, nor (heaven forbid) throttled.

Will MWeb ever get "The Abusers" back? That remains to be seen ... as the way I see it, more and more customers are experiencing these new "measures" and they will vote with their wallets!
Click to expand...

+ 100 :) Things are just not as good at MWEB like before. Internet is downgraded here :(
 
Trying to sign into mail - getting stuck on the Sign Me In ..... just loops and loops until you stop it and refresh
Signing into MyAccount is still broken - does not recognize email address and password
News server is still not working or working for tiny bursts at a time


This is now day 2, it needs to get sorted quicker than what it is
 
Mephisto_Helix said:
Trying to sign into mail - getting stuck on the Sign Me In ..... just loops and loops until you stop it and refresh
Signing into MyAccount is still broken - does not recognize email address and password
News server is still not working or working for tiny bursts at a time


This is now day 2, it needs to get sorted quicker than what it is
Click to expand...

You sure you (still) have third party cookies enabled? Doesn't work otherwise.
 
Mephisto_Helix said:
Trying to sign into mail - getting stuck on the Sign Me In ..... just loops and loops until you stop it and refresh
Signing into MyAccount is still broken - does not recognize email address and password
News server is still not working or working for tiny bursts at a time

This is now day 2, it needs to get sorted quicker than what it is
Click to expand...

Good Morning, I have received feedback that the news server should be in working order.

Please confirm for me if the news server is still not working for you.
 
MWEB Guy said:
Good Morning, I have received feedback that the news server should be in working order.

Please confirm for me if the news server is still not working for you.
Click to expand...

Can confirm it is working ...... still not 100% (freezes now and then) but a huge improvement. Tell the engineers thanks from me :)
 
Cant give any feedback on my side on Mweb news servers , I think my pc switched off,will provide feedback if/when I get back to Durban
 
MWEB Guy said:
Sure thing, will convey your thanks :D
Click to expand...

Hi MWEB Guy, I was away for a couple of days, only started my PC up now. News server is definitely not lekker. Do you need my account details to check or is there still a global issue?

Thanks!
 
Superjakes said:
Hi MWEB Guy, I was away for a couple of days, only started my PC up now. News server is definitely not lekker. Do you need my account details to check or is there still a global issue?

Thanks!
Click to expand...

Morning, we had a reported issue on JHB news server yesterday.

The problem was resolved.

What are you experiencing at the moment?
 
MWEB Guy said:
Morning, we had a reported issue on JHB news server yesterday.

The problem was resolved.

What are you experiencing at the moment?
Click to expand...

Ons my 2 meg Premium line, the download speed has peaked at 49 KB/s then drops to zero, increases to maybe 8 KB/s in a minute or two, before stopping again. In the last 30 minutes or so, it has downloaded 4 MB.
 
Superjakes said:
Ons my 2 meg Premium line, the download speed has peaked at 49 KB/s then drops to zero, increases to maybe 8 KB/s in a minute or two, before stopping again. In the last 30 minutes or so, it has downloaded 4 MB.
Click to expand...

Please try using the IP instead of news.mweb.co.za and let me know if that makes any difference
 
Same thing. Got some error messages when testing it:
"10054, Connection reset by peer"
"Server quit during login sequence"

It did log in, but is still giving the same performance.
 
Superjakes said:
Same thing. Got some error messages when testing it:
"10054, Connection reset by peer"
"Server quit during login sequence"

It did log in, but is still giving the same performance.
Click to expand...

Please provide me your MWEB account details via private message
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X