MWEB Uncapped ADSL Feedback - Part 3

[MWEBHelp]

stuck on 68kbps on my 6mb line...

Hi Kull Warrior

Please DM me your MWEB email address.

What is stuck on 68kbps?

 

[nerevar]

anyone else got a slow connection to twitch? been fine all weekend and today its struggling... get 4mb on everything, twitch is crawling at 80 - 120kb

 

[PostmanPot]

anyone else got a slow connection to twitch? been fine all weekend and today its struggling... get 4mb on everything, twitch is crawling at 80 - 120kb

Not here.

http://www.mweb.co.za/help/ServiceStatus/ServiceStatusHome.aspx

 

[MWEBHelp]

anyone else got a slow connection to twitch? been fine all weekend and today its struggling... get 4mb on everything, twitch is crawling at 80 - 120kb

Hi nerevar, is the current issue at hand related to Twitch.tv specifically, or are you struggling to stream online video via Youtube (for example) as well?

 

[TheLaggingShaman]

severe packet loss last night and this afternoon, is something wrong with your network?

 

[skinndeep]

Hi Mweb, do you have a store in Sandton city?

 

[MWEBHelp]

Hi Mweb, do you have a store in Sandton city?

Hi skinndeep

Here are all our stores: http://www.mweb.co.za/aboutus/retail-stores

 

[ldmelsa]

YOUTUBE:

MWEB 4Mb Uncapped Premium - 38KB/s

Backup ISP account - 425KB/s

 

[MWEBHelp]

YOUTUBE:

MWEB 4Mb Uncapped Premium - 38KB/s

Backup ISP account - 425KB/s

Hi ldmelsa tell me has your experience improved?

 

[grant_cpt]

Hi MWEB, please tell me that the limit is on 4 Mbps Standard Account before throttling is started.

Regards

 

[ldmelsa]

Hi ldmelsa tell me has your experience improved?

Yes, it's better now. Been like that for a couple of days.

Back to normal now.

 

[PostmanPot]

Hi MWEB, please tell me that the limit is on 4 Mbps Standard Account before throttling is started.

Regards

 

[MWEBHelp]

Hi MWEB, please tell me that the limit is on 4 Mbps Standard Account before throttling is started.

Regards

Hi grantduke

The 4MB Standard package has a threshold in the region of 110GB over a 30 day rolling window.

 

[PerfectBlue]

I apologise if this is the wrong place to post this but are any other MWEB users experiencing problems with loading the imgur site or getting any imgur images to load on other websites?

I'm having no problems with other websites (that I know of anyway) but imgur won't work for me at all.

 

[Detka]

I have the same issue on Mweb and Afrihost

 

[scienide]

Hi grantduke

The 4MB Standard package has a threshold in the region of 110GB over a 30 day rolling window.

For R239...



Where a 100GB + 100GB capped is R199?


Save R40 and get more data

 

[MWEBHelp]

I apologise if this is the wrong place to post this but are any other MWEB users experiencing problems with loading the imgur site or getting any imgur images to load on other websites?

I'm having no problems with other websites (that I know of anyway) but imgur won't work for me at all.

I have the same issue on Mweb and Afrihost

Hey guys, our engineers just tested and confirmed that the current issue at hand may be related to that site specifically.

 

[new_in_za2]

Hi guys, and MWEBHelp in particular.

Time has come for me and Mweb to part ways and I want to cancel my account. However it seems that I can no longer access my account through Mweb's web interface. How do I go about cancelling my account then?

Also, I currently have my ADSL extortion ("ADSL line rental") paid through Mweb. There at least used to be people saying that Telkom will now punish you for moving your line back from an ISP and will leave you disconnected for a few days. Is there any truth to this, or will it be like in the old days where it is simply an administrative change?

Thanks in advance.

 

[Drifter]

Sadly, you are looking at 30-60 days down time if you move your line.

 

[MWEBHelp]

Hi guys, and MWEBHelp in particular.

Time has come for me and Mweb to part ways and I want to cancel my account. However it seems that I can no longer access my account through Mweb's web interface. How do I go about cancelling my account then?

Also, I currently have my ADSL extortion ("ADSL line rental") paid through Mweb. There at least used to be people saying that Telkom will now punish you for moving your line back from an ISP and will leave you disconnected for a few days. Is there any truth to this, or will it be like in the old days where it is simply an administrative change?

Thanks in advance.

Hi, I am sorry to hear that you want to cancel, is there anything I can do to make you reconsider ?

PM me your MWEB details.

When moving your line from your ISP to Telkom there will be down time when the line is moved to the holding pool