MWEB Uncapped ADSL Feedback

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Whew, thanks for being quick on the ball, both informing us and the engineers sorting it .... :)
 
Browsing is very good, but youtube buffering sucks..... 10 min to buffer a 2 min clip not cool
 
My internet seems to be very slow today (starter yesterday, but it just got really bad now). Getting about 300ms ping on local mumble servers (used to about 13ms), sites are loading incredibly slowly, videos are taking ages to buffer and my ping in LoL is eratic, jumping from 200ms to 800ms. :(
 
My internet seems to be very slow today (starter yesterday, but it just got really bad now). Getting about 300ms ping on local mumble servers (used to about 13ms), sites are loading incredibly slowly, videos are taking ages to buffer and my ping in LoL is eratic, jumping from 200ms to 800ms. :(

Hi Azure Wrath

Send me your MWEB details so that I can investigate.

Regards
MWEB Guy
 
bang on midnight - some shaping policy kicked in and my skype is up crap. Dailed in with FNB atm.

Morning gregmcc,

Please advise if you are still experiencing issues with Skype?

We have not made any changes on our Network. I have refreshed your MWEB account.

Please power down your router and test.

Regards,

MWEB Guy
 
Hi there!

It seems that p2p file sharing is disabled this morning. My torrent client says that my listen port is blocked. I have port forwarded all the needed ports correctly. It used to work until today morning.
 
Hi there!

It seems that p2p file sharing is disabled this morning. My torrent client says that my listen port is blocked. I have port forwarded all the needed ports correctly. It used to work until today morning.

Hi Kitty09,

Please advise if that's the only issue you have with your connectivity?

Regards,

MWEB Guy
 
Hi there!

It seems that p2p file sharing is disabled this morning. My torrent client says that my listen port is blocked. I have port forwarded all the needed ports correctly. It used to work until today morning.

Recheck your PC IP?
 
Is international traffic up to ****s again? Local traffic seems to be fine for me but international is dead slow.
 
Is international traffic up to ****s again? Local traffic seems to be fine for me but international is dead slow.

Hi suPerb0b,

The international issue has been resolved Thursday already. Please advise if you have tried rebooting and making contact with our Business department as you have a business account?

I can arrange for a consultant to contact you, if you'd like? Please inbox me your contact details.

Regards,

MWEB Guy
 
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Getting banned on various servers for packet-loss. 1st node ping 220 all over the place. WTF? Doing more traceroutes and network analysis than anything else..... does not help to query.. always no problem....:mad:
 
Getting banned on various servers for packet-loss. 1st node ping 220 all over the place. WTF? Doing more traceroutes and network analysis than anything else..... does not help to query.. always no problem....:mad:

Hi Mortiiy,

What servers are you getting banned from? Please can you PM me the traceroutes you have done in order for us to investigate further.

Kind regards,
MWEB Guy
 
Hi MWEBGuy. All the WAGE BFBC2 servers. My ping to first node 41.133.134.1.dsl.mweb.co.za is continiously on 250 ms up 370.

I cannot post image from pc on here. using pingplotter, but with 1st node that high the rest does not matter.
Mortiiy
 
Hi MWEBGuy. All the WAGE BFBC2 servers. My ping to first node 41.133.134.1.dsl.mweb.co.za is continiously on 250 ms up 370.

I cannot post image from pc on here. using pingplotter, but with 1st node that high the rest does not matter.
Mortiiy

Mortiiy, how is your general browsing, is that fine? Are you just getting the high pings with the WAGE BFBC2 servers?
 
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