MWEB Uncapped ADSL Feedback

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Mweb keeps dying while next to me, a pc using Afrihost is having no problems. Four times I've been booted out of my game because connection is lost.
 
Mweb keeps dying while next to me, a pc using Afrihost is having no problems.
I have exactly the same with my Mweb account for the past 10 minutes or so. My Afrihost + WebAfrica accounts are fine.

When I disconnect my Mweb PPPoE account, it does not want to re-authenticate again for the first minute or so.
 
I seem to be disconnecting every 2-3 minutes. Router keeps on resetting for some odd reason and international is totally dead, with local being slow.
 
Ok now I'm really over being kicked out and browsing dying every few minutes :mad:
 
Areas seems to be Durbs and CPT, I have no problems Gauteng. Streaming cricket and downloading torrents 145+kB/s.

/Dons tinfoil hat

Can it be the Sun Flares?

/Back to normal
 
Last edited:
Don't care about the areas tbh, it's after 1am and I'm having to use a backup 1gig because what I pay for is down, again ........
 
Experiencing dips in connectivity here, international and local every few minutes
 
Good Morning Guys, please let me know if any of you are still having trouble with connectivity and speeds this morning?
 
Hi Mweb guy

My speeds yesterday was wonderful nothing to complain about but this morning it's really not good, both on international and local...

See trace route below:

traceroute www.mweb.co.za
traceroute to www.mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 10.0.0.2 (10.0.0.2) 1.931 ms 5.107 ms 1.411 ms
2 41-133-100-1.dsl.mweb.co.za (41.133.100.1) 607.346 ms 613.824 ms 614.339 ms
3 197-80-4-82.jhb.mweb.co.za (197.80.4.82) 819.145 ms 613.908 ms 614.290 ms
4 vl-92.vic-hscore-1.mweb.co.za (196.22.189.2) 614.364 ms
vl-92.vic-hscore-2.mweb.co.za (196.22.189.3) 817.795 ms 819.564 ms
5 tengig0-7-0-2.12.vic-p-2.mweb.co.za (196.22.169.242) 819.125 ms 614.019 ms 614.220 ms
6 tengig0-1-0-0.cpt-up-1.mweb.co.za (197.84.4.34) 434.962 ms 539.176 ms 814.264 ms
^C
 
Been having "connection reset" type issues (downloading for X amount of time, and then reconnects, which stops my downloads). Have reset everything and will test again tonight, but it's rather frustrating.
 
Hi Mweb guy

My speeds yesterday was wonderful nothing to complain about but this morning it's really not good, both on international and local...

See trace route below:

traceroute www.mweb.co.za
traceroute to www.mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 10.0.0.2 (10.0.0.2) 1.931 ms 5.107 ms 1.411 ms
2 41-133-100-1.dsl.mweb.co.za (41.133.100.1) 607.346 ms 613.824 ms 614.339 ms
3 197-80-4-82.jhb.mweb.co.za (197.80.4.82) 819.145 ms 613.908 ms 614.290 ms
4 vl-92.vic-hscore-1.mweb.co.za (196.22.189.2) 614.364 ms
vl-92.vic-hscore-2.mweb.co.za (196.22.189.3) 817.795 ms 819.564 ms
5 tengig0-7-0-2.12.vic-p-2.mweb.co.za (196.22.169.242) 819.125 ms 614.019 ms 614.220 ms
6 tengig0-1-0-0.cpt-up-1.mweb.co.za (197.84.4.34) 434.962 ms 539.176 ms 814.264 ms
^C

Your second hop is your exchange. That's where your problem lies. Do you often experience this? It seems that it is congested.
 
Hi Mweb guy

My speeds yesterday was wonderful nothing to complain about but this morning it's really not good, both on international and local...

See trace route below:

traceroute www.mweb.co.za
traceroute to www.mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 10.0.0.2 (10.0.0.2) 1.931 ms 5.107 ms 1.411 ms
2 41-133-100-1.dsl.mweb.co.za (41.133.100.1) 607.346 ms 613.824 ms 614.339 ms
3 197-80-4-82.jhb.mweb.co.za (197.80.4.82) 819.145 ms 613.908 ms 614.290 ms
4 vl-92.vic-hscore-1.mweb.co.za (196.22.189.2) 614.364 ms
vl-92.vic-hscore-2.mweb.co.za (196.22.189.3) 817.795 ms 819.564 ms
5 tengig0-7-0-2.12.vic-p-2.mweb.co.za (196.22.169.242) 819.125 ms 614.019 ms 614.220 ms
6 tengig0-1-0-0.cpt-up-1.mweb.co.za (197.84.4.34) 434.962 ms 539.176 ms 814.264 ms
^C

Hi TmanSA

Thank you for tthe added information.
I have updated your open escalation.

Regards
MWEB Guy
 
Been having "connection reset" type issues (downloading for X amount of time, and then reconnects, which stops my downloads). Have reset everything and will test again tonight, but it's rather frustrating.

Hi Wasp_21

let me know how the testing goes this evening.

Regards
MWEB Guy
 
Thank you very much Mweb guy....


Could we try a session reset? It seemed to work in the the past a few times.

Kind Regards
 
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