my adsl line sucks. Help please.

[Kalle]

Hi all,

maybe some here can shed some light on my adsl problems.
It started about a month ago when I had a total line fault.
( after the line ran for about a decade with no problems )

Then telkom "fixed" it, but my download speeds are now terrible.
O have a 10 mbit line and now my downloads are max. 120kb.

my provider gave me a very close ip address to run tests with winMTR
and I have approx. 5% packet loss and also high latency of approx. 100ms average,
while the provider says 20ms should be normal.

Telkom off course says everything is perfect.
And they refuse to investigate further.

this is what my asus adsl modem gives me as stats:

# tcapi show Info_Adsl
xDSLmode=ADSL
outPkts=13944854
inPkts=12659940
outDiscards=159893
inDiscards=1072
outBytes=2016650558
inBytes=1358155642
fwVer= FwVer:3.20.56.24_A_TC3087 HwVer:T14.F7_11.2
lineState=up
Opmode=ITU G.992.5(ADSL2PLUS)
SNRMarginDown=16.2 dB
AttenDown=23.4 dB
SNRMarginUp=10.4 dB
AttenUp=16.8 dB
DataRateDown=12479 kbps
PathModeDown=Interleaved
DataRateUp=1020 kbps
PathModeUp=Interleaved
WanListMode=0
FECDown=65375
FECUp=254
CRCDown=1625
CRCUp=0
HECDown=29635
HECUp=0
ADSLUpTime=17:26, 10 secs
ADSLActiveTime=0 min, 13 secs
PowerDown=17.5 dbm
PowerUp=12.4 dbm
ATURID=26005443544e0000
ATUCID=b5004946544ed180
FarEndVendorID=Infineon(Lantiq)
AttainUp=1164 kbps
AttainDown=23564 kbps
TCM=1
InterleaveDepthDown=128
InterleaveDepthUp=8
INPDown=0.0 symbols
INPUp=0.0 symbols
AdslStandard=ADSL2 PLUS
AdslType=ANNEX_A
mtenStandard=G.dmt.bisplus (Annex L)

 

[xodosman123]

SNRMarginDown=16.2 dB
AttenDown=23.4 dB
SNRMarginUp=10.4 dB
AttenUp=16.8 dB

looks good

 

[xodosman123]

get the free afrihost account and do the test, or it could be congestion on the d-slam.

 

[Kawak]

I recently diagnosed a problem in Midrand, some modems default to PTM (which if implemented properly is good, but not telkom), change that back to ATM, the extra overhead is not all that much compared to the extra throughput.

 

[Kalle]

get the free afrihost account and do the test, or it could be congestion on the d-slam.

thanks for the info.
I tried to sign up with them, but their portal refused my adsl number.

 

[Kalle]

I recently diagnosed a problem in Midrand, some modems default to PTM (which if implemented properly is good, but not telkom), change that back to ATM, the extra overhead is not all that much compared to the extra throughput.

Thanks, but I can't find anything about PTM in the settings of the ASUS DSL-N10_C1.

But I have also still two old d-link modems; they still work but after about an hour or so they crash; and they crash so hard that even my internal network goes down. However these old Dlink modems have exactly the same problems, so i don;t think it has anything to do with my modem.

 

[Kalle]

All of a sudden all problems are gone. its downloading again with line speed. They must have fixed it at Telkom.