my choice top up

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Safferbeauty

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are any of you on the my choice top up 75? If so have u ever ordered the 500 sms bundle on occasion and have you been charged 2 in a row upfront for it?
 
I've loaded that bundle on a standard MTN contract and never had that happened to me. Wasn't MyChoice though.
 
Safferbeauty said:
are any of you on the my choice top up 75? If so have u ever ordered the 500 sms bundle on occasion and have you been charged 2 in a row upfront for it?
Click to expand...

The reason for this is that you pay all your subscriptions up front.

You'll see on your bill that you have been billed pro-rata for the month you requested it, and 1 full month in advance.

When you decide to cancel the service the balance gets refunded on your account.

Does it make sense or should I rather phone and explain ?
 
Okay i will chat when i am home from work. But they told me i dont say it upfront, thats what i dont understand. I will talk more after 8pm though, okay
 
Pitbull said:
The reason for this is that you pay all your subscriptions up front.

You'll see on your bill that you have been billed pro-rata for the month you requested it, and 1 full month in advance.

When you decide to cancel the service the balance gets refunded on your account.

Does it make sense or should I rather phone and explain ?
Click to expand...

Oh I forgot about that, pretty logical.
 
Hey guys, i just had a look at the bill that i received now compared to the last one I received and it is exactly the same one. Same calls made at the same time and everything. I think that that is slightly impossible. I am going to call 808 on Monday to find out.
 
Safferbeauty said:
Hey guys, i just had a look at the bill that i received now compared to the last one I received and it is exactly the same one. Same calls made at the same time and everything. I think that that is slightly impossible. I am going to call 808 on Monday to find out.
Click to expand...

Otherwise if you want you can PM me your details and I'll have someone look into this now

Let me know?

MTNDD
 
Funny sms's on bill

Me also have very strange smses on bill from iTalk this month.
there's about 3 full pages of smses in the itemised list, so when I first saw it I thought "holy cr@p!" we never sent so many smses, then on closer look I see that each sms is listed about 3-4 times, same number, same exact time sent. the charges look OK tho, only one of each charged, otherwise i would'v moaned bigtime, I don't think it is even a physical possibility to send 8 sms's in a minute :-)
but me used to funny things on iTalk itemised bill, I've given up trying to understand the billing of data used, all the trns are listed as x units, not bytes, or Ks, or seconds, just 'somethings' :-)
no relation between cost and 'somethings' :-)
 
CeeBee said:
Me also have very strange smses on bill from iTalk this month.
there's about 3 full pages of smses in the itemised list, so when I first saw it I thought "holy cr@p!" we never sent so many smses, then on closer look I see that each sms is listed about 3-4 times, same number, same exact time sent. the charges look OK tho, only one of each charged, otherwise i would'v moaned bigtime, I don't think it is even a physical possibility to send 8 sms's in a minute :-)
but me used to funny things on iTalk itemised bill, I've given up trying to understand the billing of data used, all the trns are listed as x units, not bytes, or Ks, or seconds, just 'somethings' :-)
no relation between cost and 'somethings' :-)
Click to expand...

Well if it look s a little suspect then I would check it out if I were you

MTNDD
 
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