My MWEB Uncapped Experience (384kbps line)

Hi Everyone

I understand some of you are getting frustrated, please bear with us. We are probably 90% done with the upgrades on the local network - just the final adjustments in terms of load balancing North and South customers need to be made between the two IPC links that we have now.

In addition to this we are lighting up an additional 1.2GB of international bandwidth, which we hope to have in place in the first week of October, pending the readiness of London infrastructure as I understand it. This capacity is being brought online well ahead of our scheduled upgrade path.

Please hang in there guys it will definitely improve.

boerseun have you spoken to one of our specialists and gone through all of the troubleshooting on your line? Streaming is prioritized and you really should be getting a better experience than that.
 
Hi Everyone

I understand some of you are getting frustrated, please bear with us. We are probably 90% done with the upgrades on the local network - just the final adjustments in terms of load balancing North and South customers need to be made between the two IPC links that we have now.

In addition to this we are lighting up an additional 1.2GB of international bandwidth, which we hope to have in place in the first week of October, pending the readiness of London infrastructure as I understand it. This capacity is being brought online well ahead of our scheduled upgrade path.

Please hang in there guys it will definitely improve.

boerseun have you spoken to one of our specialists and gone through all of the troubleshooting on your line? Streaming is prioritized and you really should be getting a better experience than that.

Thanks Will@MWEB, one of your specialists did contact me last night. We went through some speed tests and he agreed that there was a problem. I must also admit that last night was a lot better than what it has been the last couple of days.
 
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burn mweb!
 
Hi Monkeybot, please PM your details to MWEB Operations and the team will look into that for you, it's possible your line needs looking at.

Thanks
Will
 
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