MyBroadband Performance Issues

rpm

rpm

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Please note that peering problems between Verizon Business and SAIX is causing high latency and packet loss – negatively influencing the performance of the site. Engineers are attending, but there is currently no ETA on when the problem will be resolved.
 
gru@ogre:~$ ping -c5 www.myadsl.co.za
PING www.myadsl.co.za (196.40.97.12) 56(84) bytes of data.
64 bytes from 196.40.97.12: icmp_seq=2 ttl=246 time=1470 ms

--- www.myadsl.co.za ping statistics ---
5 packets transmitted, 1 received, 80% packet loss, time 9691ms
rtt min/avg/max/mdev = 1470.947/1470.947/1470.947/0.000 ms, pipe 2


Gru's guide to browsing Myadsl with a calender... :D
 
There is also slow latency and packet loss from my IS -> Verizon connection:

Pinging www.myadsl.co.za [196.40.97.12] with 32 bytes of data:

Reply from 196.40.97.12: bytes=32 time=689ms TTL=243
Reply from 196.40.97.12: bytes=32 time=344ms TTL=243
Reply from 196.40.97.12: bytes=32 time=288ms TTL=243
Request timed out.

Ping statistics for 196.40.97.12:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 288ms, Maximum = 689ms, Average = 330ms

689ms for a local ping is just absurd...
 
C:\>ping mybroadband.co.za -n 20

Pinging mybroadband.co.za [196.40.96.189] with 32 bytes of data:

Reply from 196.40.96.189: bytes=32 time=253ms TTL=52
Reply from 196.40.96.189: bytes=32 time=231ms TTL=52
Reply from 196.40.96.189: bytes=32 time=154ms TTL=52
Reply from 196.40.96.189: bytes=32 time=210ms TTL=52
Reply from 196.40.96.189: bytes=32 time=224ms TTL=52
Reply from 196.40.96.189: bytes=32 time=215ms TTL=52
Reply from 196.40.96.189: bytes=32 time=193ms TTL=52
Reply from 196.40.96.189: bytes=32 time=206ms TTL=52
Reply from 196.40.96.189: bytes=32 time=176ms TTL=52
Reply from 196.40.96.189: bytes=32 time=149ms TTL=52
Reply from 196.40.96.189: bytes=32 time=190ms TTL=52
Reply from 196.40.96.189: bytes=32 time=215ms TTL=52
Reply from 196.40.96.189: bytes=32 time=145ms TTL=52
Reply from 196.40.96.189: bytes=32 time=219ms TTL=52
Reply from 196.40.96.189: bytes=32 time=151ms TTL=52
Reply from 196.40.96.189: bytes=32 time=191ms TTL=52
Reply from 196.40.96.189: bytes=32 time=189ms TTL=52
Reply from 196.40.96.189: bytes=32 time=183ms TTL=52
Reply from 196.40.96.189: bytes=32 time=263ms TTL=52
Reply from 196.40.96.189: bytes=32 time=271ms TTL=52

Ping statistics for 196.40.96.189:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 145ms, Maximum = 271ms, Average = 201ms
 
Pinging mybroadband.co.za [196.7.147.188] with 32 bytes of data:
Reply from 196.7.147.188: bytes=32 time=149ms TTL=52
Reply from 196.7.147.188: bytes=32 time=157ms TTL=52
Reply from 196.7.147.188: bytes=32 time=142ms TTL=52
Reply from 196.7.147.188: bytes=32 time=162ms TTL=52

Ping statistics for 196.7.147.188:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 142ms, Maximum = 162ms, Average = 152ms
 
rpm said:
Please note that peering problems between Verizon Business and SAIX is causing high latency and packet loss – negatively influencing the performance of the site. Engineers are attending, but there is currently no ETA on when the problem will be resolved.
Click to expand...

Hi uncle rpm.

Will myadsl be moving to JHB servers in future? Do you think it will improve things?

tera ;)
 
teraside said:
Hi uncle rpm.

Will myadsl be moving to JHB servers in future? Do you think it will improve things?

tera ;)
Click to expand...
It should be done soon – improvement expected. All the servers are ready, just moving the data and then testing…
 
rpm said:
It should be done soon – improvement expected. All the servers are ready, just moving the data and then testing…
Click to expand...

Thanks uncle rpm ;) sorry for giving you such a hard time this week with the stats collecting etc. I realize you need all of that.

Holding thumbs that everything goes through hassle free ;)
 
Getting better...

Ping statistics for 196.7.147.188:
Packets: Sent = 66, Received = 66, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 320ms, Average = 85ms
 
who.is.michael said:
Getting better...

Ping statistics for 196.7.147.188:
Packets: Sent = 66, Received = 66, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 320ms, Average = 85ms
Click to expand...

Agree, it feels much better today ;)
 
PING www.myadsl.co.za (196.40.97.13) 56(84) bytes of data.
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=1 ttl=246 time=28.1 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=2 ttl=246 time=32.2 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=3 ttl=246 time=26.0 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=4 ttl=246 time=27.7 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=5 ttl=246 time=28.5 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=6 ttl=246 time=32.9 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=7 ttl=246 time=25.7 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=8 ttl=246 time=28.3 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=9 ttl=246 time=26.7 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=10 ttl=246 time=26.8 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=11 ttl=246 time=28.4 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=12 ttl=246 time=27.5 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=13 ttl=246 time=24.2 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=14 ttl=246 time=26.8 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=15 ttl=246 time=26.3 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=16 ttl=246 time=29.7 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=17 ttl=246 time=26.1 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=18 ttl=246 time=25.3 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=19 ttl=246 time=28.2 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=20 ttl=246 time=26.4 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=21 ttl=246 time=27.1 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=22 ttl=246 time=26.5 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=23 ttl=246 time=27.9 ms
64 bytes from www.myadsl.co.za (196.40.97.13): icmp_seq=24 ttl=246 time=24.5 ms
 
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