Need help with gf's laptop!

hj2k_x

hj2k_x

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Hello there,

So my girlfriend is up in Grahamstown and her laptop seems to have died on her. When she left it this morning she closed the lid to make it hibernate, when she got back to it now, it did not do anything so she pressed the power button to turn it off.

Now, when she turns it on, all the lights come on, but there is nothing at all on the screen. And it makes beeping noises.

The machine is an HP Pavillion DV6000 entertainment PC like this one: http://www.mobilewhack.com/reviews/hp_pavilion_dv6000_new_notebook.html

Code: 
HP Pavilion DV6000 New Notebook Specs:

    * Processor: Available with Mobile AMD Turion 64 X2 dual-core and Mobile AMD Sempron processors
    * Screen: 15.4" widescreen with HP BrightView
    * Graphics: Optional  NVIDIA GeForce Go 7200 discrete graphics. Standard NVIDIA GeForce Go 6150 graphics and NVIDIA nForce Go 430 chipset with AMD processors.
    * Wireless: Integrated wireless support for 802.11 b/g, configurable 802.11 a/b/g,  Wireless LAN and Bluetooth technologies on select models
    * Media Card: 5-in-1 media card
    * IEEE1394 / FireWire port
    * Three USB 2.0 ports on select models, ExpressCard/54 slot
    * Speakers: Integrated Altec Lansing stereo speakers
    * OS Options: Microsoft Windows XP Home SP2 or Microsoft Windows XP Pro SP2.
    * Battery: Standard 6-cell or optional 12-cell battery available for additional battery life
    * Weight: weight starting at 6.5 lbs
    * Two omni-directional microphones on select models with integrated camera
    * Optional dual stereo headphone jacks -- one with high-definition digital audio support (S/PDIF capable)
    * Optional HP Pavilion WebCam

She is running the Vista home that came with it.

Any ideas??
 
Try taking out the battery and putting it back in again,then try switching it on again, dunno might work might not:)
 
AutoX said:
Try taking out the battery and putting it back in again,then try switching it on again, dunno might work might not:)
Click to expand...

Cool, I will tell her that and see what comes of it.

She is on the phone with the HP SA support number right now. Not sure if it'll help much :p
 
Support have told her to take it in to PE to be fixed or swapped out - they say it is easier a display driver issue or something to do with hardware :eek: :(
 
If its out of warranty anyway could she not open it up anyway and have a look? Or is there not going to be anything she can do about it?
 
Saule said:
I added 1Gb of RAM to my 2 month old notebook about 2 weeks ago - so my warranty is gone:o.
Click to expand...

:eek: should've taken it to the store where you bought it from and ask them in install the RAM for you.

hj2k_x said:
If its out of warranty anyway could she not open it up anyway and have a look? Or is there not going to be anything she can do about it?
Click to expand...

unless she knows what she's doing, it will be rather pointless for her to open it up.
 
Saule said:
So I'll take it out and do that then:D. Will they know that I've already had it in?:confused:
Click to expand...

LOL. usually the screws are slightly damaged after you open the laptop. also, sometimes the black comes off from the screws and you're left with the silver. that's when they'll see it was opened before. but you can obviously deny this :D and/or use a black coqui to cover it up.
also be aware if there is some kind of seal that might be there. i'm assuming that there weren't any?
 
Last edited:
mercurial said:
LOL. usually the screws are slightly damaged after you open the laptop. also, sometimes the black comes off from the screws and you're left with the silver. that's when they'll see it was opened before. but you can obviously deny this :D and/or use a black coqui to cover it up.
also be aware if there is some kind of seal that might be there. i'm assuming that there weren't any?
Click to expand...


No seal on the RAM cover:).
 
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