Neobroadband Wireless LTE 10Mbps

yep, complete rubbish as usual.
a shame their damn invoice system never goes down.
clearly it's time to start looking for another provider and drop neotel' legal dept a letter of breach
 
Same here, and we dont have a lot of options in that area. Telkom LTE and 4Mbps adsl. We need some fibre in that area!!. Neotel LTE has become so unreliable now, worse than telkom adsl.
 
rvanwyk said:
I tend to agree, its now much worse than what my crappy adsl ever was.
Click to expand...

yea it used to be good but now is so terrible 99% of the time im getting >512k
and now google play doesnt work at all on their network unless i connect a vpn
 
The last feedback I got was that they are aware of the congestion problem and they need to build more towers in the area. 6 to 8 months.
 
yip, got fed the same....but they are MORE than happy to keep taking my money in return for <1Mbps @ 10Mbps prices.
they are sending out last mile tech again tomorrow...F*knows why
 
Can you guys post your line stats when performing a test?

My line seems to be happy 95% of the time (unless it is being jammed...)



Last Result:
Download Speed: 9914 kbps (1239.3 KB/sec transfer rate)
Upload Speed: 3415 kbps (426.9 KB/sec transfer rate)
Latency: 18 ms
Jitter: 8 ms
‎2016‎/‎02‎/‎25‎ ‎10‎:‎55‎:‎51‎ ‎AM

Code: 
RSRP	-79 dBm
BAND	3
Signal RSRQ:	-8 dB
SINR	22 dB
RSSI	-57 dBm
LTE RX Throughput	21 (Kbps)
LTE TX Throughput	18 (Kbps)
 
zepunisher said:
They installed it and it hasn't droped once since. Starting to actually enjoy my internet
Click to expand...
How much do you guys actually paying for the 10 Mbps?
I can't seems to find pricing on their website.
 
Sent them an email a while ago, regarding this product. Their sales team too in the rigion or a week or two, or three to reply. Decided there and then that I'll rather stick to my ADSL.
 
just leave it bud, their bandwidth is deteriorating by the day.
 
Does anyone have contact details for senior management at Neotel?

I cancelled this piece of trash service 15 March 2016 in writing, obviously no reply.
I follow up again first week in April asking them to knowledge cancellation, no reply.
15 April follow up again with mail and calls, they say they'll get back to me.
Meanwhile March...April...May deductions keep going via unauthorized debit order.
End May they sent a team to come and collect their @#$@ equipment.
Called bank in May to enable stop order. June payment goes off, I have bank reverse it last Friday.
Low and behold today I get threatening letters from a debt collection agency saying NEOTEL has handed me over and that somehow April (which they got paid for) and June payment which I reversed are all sitting in 60 days.
WTF!
WTF!!
WTF!!!
 
Gatok said:
Does anyone have contact details for senior management at Neotel?

I cancelled this piece of trash service 15 March 2016 in writing, obviously no reply.
I follow up again first week in April asking them to knowledge cancellation, no reply.
15 April follow up again with mail and calls, they say they'll get back to me.
Meanwhile March...April...May deductions keep going via unauthorized debit order.
End May they sent a team to come and collect their @#$@ equipment.
Called bank in May to enable stop order. June payment goes off, I have bank reverse it last Friday.
Low and behold today I get threatening letters from a debt collection agency saying NEOTEL has handed me over and that somehow April (which they got paid for) and June payment which I reversed are all sitting in 60 days.
WTF!
WTF!!
WTF!!!
Click to expand...

They use [email protected] email address format. You can try and email the directors https://www.neotel.co.za/wps/portal/neotel_leadership_team

Edit : They need to update their website as the MD, CEO and CCSO left Neotel last year.

http://www.fin24.com/Tech/Companies/neotel-ceo-sunil-joshi-quits-20151207
http://www.heraldlive.co.za/neotel-parts-ways-steven-whiley/
http://mybroadband.co.za/news/business/147199-neotel-loses-tracy-cohen.html
 
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