Neotel addresses network issues

Liars

Neotel said in their press release:

“Although, certain customers have experienced issues wherein data sessions indicate ‘connected’, while no through put is experienced. Every customer complaint is dealt with personally. We have directly engaged with customers who have reported these problems and have conducted tests at their specific locations.”

FACT: I have several reference numbers which is logged with Neotel.
FACT: Never has anyone been to my home to address the problem.
FACT: Neorep atleast tried to help, but he faces the sane challenges we do: No one else at neotel cares..
FACT: There has been no reaction to my calls logged with neotel.

I am so annoyed... As I understand, torture is considered illegal and immoral, however Neotel continues to torture me and take my money... What can one do?
 
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