After seeing all the bad reports and tears in the forums I don't know if I will choose Neotel in the short or medium term. I don't need drama. I want my Internet fast and reliable. If I have to pay extra to get that from Vodacom or Telkom then with tears in my eyes I will. I don't feel like guessing my data usage or getting stuck with an arb device that can't be used anywhere if I do cancel my Neotel contract. And then there is the lack of coverage...
THANK YOU to everyone who no longer uses Neotel!!
I recently upgraded from Neotel Lite (the only option available back when I joined Neotel) to Neotel Prime,
what a difference! I now enjoy
speedy,
reliable and
consistent Internet connections with no dropping of connectivity either! After close to 2 months of Prime usage, the service remains rock solid - maybe the "network overload" of the past is now history ... maybe after so many people stopped using Neotel. Please do not return, please do not clutter up the Neotel network again!!
Lack of coverage? A few weeks ago a travelling assistant monitored Neotel coverage all the way from south of Johannesburg, travelling North on the N1, the Neotel supplied device in one hand, a cellphone monitoring MTN coverage in the other hand. This was done all the way to the eastern outskirts of Pretoria's eastern suburbs. Signals from both providers dropped, or dipped, in the same general geographical areas with Neotel actually maintaining the strongest and most consistent signal coverage en-route - admittedly no Neotel nor MTN calls were made during this process, only the indicated signal strength was observed.
This may not be a very scientifically test, but provided actual "on-the-ground" experience.
Sure, there are vast areas of South Africa not yet enjoying Neotel coverage - it also took the cellular providers time to achieve present coverage levels.
Data usage meter? Using Prime one merely needs to select Settings, Advanced Settings and then Log - the details are all there. Separate sent and received usage details (complete with totals) are provided for each connection period.
To put some minds at ease:
NO, I do not work for Neotel, do not receive any form of bribe, commission nor payment of any kind from Neotel to say something positive - I am an ordinary fare-paying consumer who finds the Neotel Prime facility very satisfactory indeed.
