For the last 4 weeks and longer.......although I am in a Execellent reception area...the service is a BIG FRUSTRATING PAIN. I have made the following observations.....Only about 20% of the time is a connection made.....within 10-15 minutes the connection fails..........speeds are very slow. Switching the router on/off in efforts to make a new connection drives you CRAZY!.
All the NEOTEL hopes and promises are duds. Complaints never get a follow-up. Despite all of this which I assume the management are ****ting themselves......they are strongly promoting the brand. Dont join you will be sorry!
Although Telkom and Iburst are bad ..........they now seem good in comparison.
At least Telkom answer their phones. The last three times I have called their support lines I had someone pick up instantly, I didn't wait on hold at all.