BrokenLink
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Just saw this, think it might be of interest to a lot of people considering the reaction on here after the Neoflex pricing....
Johannesburg - SA's second telecommunications network operator Neotel says it will introduce lower bandwidth caps and price points for its multi-user broadband offering if that's what consumers are looking for.
This comes after the company on Monday unveiled NeoFlex Data, the provider's first multi-user broadband offering. A package with a bandwidth cap of 10 gigabytes is available for R699 a month, while 15 gigabytes cost R899 per month. This has raised concerns from home users who would like to see lower price-points.
Mukul Sharma, head of Neotel's consumer business, says that sufficient demand for lower caps will result in Neotel rethinking its offerings.
"There is clearly a demand in the market for smaller caps. Neotel will take all feedback into consideration and provide services accordingly," he says.
Sharma explains that the initial NeoFlex Data packages were formulated based on focus group feedback from potential customers.
"The target market identified for NeoFlex Data is high-end consumers with multiple computers in their houses, or small businesses with 10 to 20 employees," he says.
"Before finalising the product we ran some focus groups with consumers and businesses. This feedback revealed a demand for bandwidth caps of at least 10 gigabytes."
NeoConnect Prime is an alternative offering from Neotel for users looking for a solution from the SNO at a lower price-point, but this is a very different solution.
Prime focuses on single users and combines telephony with internet connectivity. The wireless standard used by NeoConnect Prime also cannot support both data and voice traffic simultaneously, so users aren't able to speak on the phone while on the internet.
"NeoFlex Data uses a newer version of the CDMA wireless standard than Prime does. The updated standard allows for better performance," says Sharma.
When the Seacom high-capacity bandwidth link lands on South African shores in late June, however, consumers can expect bandwidth prices in general to decline sharply, forcing the likes of Neotel and Telkom to once again adapt their offerings.
Johannesburg - SA's second telecommunications network operator Neotel says it will introduce lower bandwidth caps and price points for its multi-user broadband offering if that's what consumers are looking for.
This comes after the company on Monday unveiled NeoFlex Data, the provider's first multi-user broadband offering. A package with a bandwidth cap of 10 gigabytes is available for R699 a month, while 15 gigabytes cost R899 per month. This has raised concerns from home users who would like to see lower price-points.
Mukul Sharma, head of Neotel's consumer business, says that sufficient demand for lower caps will result in Neotel rethinking its offerings.
"There is clearly a demand in the market for smaller caps. Neotel will take all feedback into consideration and provide services accordingly," he says.
Sharma explains that the initial NeoFlex Data packages were formulated based on focus group feedback from potential customers.
"The target market identified for NeoFlex Data is high-end consumers with multiple computers in their houses, or small businesses with 10 to 20 employees," he says.
"Before finalising the product we ran some focus groups with consumers and businesses. This feedback revealed a demand for bandwidth caps of at least 10 gigabytes."
NeoConnect Prime is an alternative offering from Neotel for users looking for a solution from the SNO at a lower price-point, but this is a very different solution.
Prime focuses on single users and combines telephony with internet connectivity. The wireless standard used by NeoConnect Prime also cannot support both data and voice traffic simultaneously, so users aren't able to speak on the phone while on the internet.
"NeoFlex Data uses a newer version of the CDMA wireless standard than Prime does. The updated standard allows for better performance," says Sharma.
When the Seacom high-capacity bandwidth link lands on South African shores in late June, however, consumers can expect bandwidth prices in general to decline sharply, forcing the likes of Neotel and Telkom to once again adapt their offerings.
That being said, I phoned them yesterday to order neoflex, and if the eventually come back to me i`l be getting it.
