Neotel staff numbers growing

Still not enough to service a residential netork
 
Skip said:
Still not enough to service a residential netork
Click to expand...

You don't need 25K people working for you to service a client base. That's old school thinking and business model.

Outsourcing....from customer care to installations...A clever company always starts there. Low overheads.

As an entrepreneur you're taught never to be the jack of all trades. Always HIRE/outsource to "aquire" the skill sets you don't have or can't afford/don't need on a long term basis.
 
but that also means 1% of the operating costs associated with staff
 
I think it is the Deadwood that counts.

How many of the 25k telcummies out there are usefull?

Not to mention the bunch at the top with the R1,000,000+ per month paycheck that do NOTHING usefull other than milk the cash cow.
 
Well... if Neotel want to compete primarily with Telkom based on service.... what nation-wide service would you get with even 1000 employees?

Something is not adding up.
 
Skip said:
Still not enough to service a residential network
Click to expand...

Well, if they follow international norms, they could outsource to private companies. The companies will get installation kickbacks in relation to the number of installations they do in a specified period. I am not too worried about a small core staff in the beginning. :)
 
I would do outsourcing if I was Neotel.

If done right, and managed right, should give a happy client base.

Plus you won't have the problems associated with deadwood.

If a contractor fails to deliver up to standard, you just drop him and get another one which will do the job. This should weed out the lazy buggers. :)
 
From a Business Point of view, outsourcing would make sense... unless government has imposed Job creation prior to awarding the bid... I would imagine they would of looked at that possibility as a criteria... But I could be wrong…..
 
Yep, SA is just crawling with out of work qualified telecoms engineers:)
They are going to have to ramp up staff any day now or they will be up the creek when they begin offering services.
They are also rolling out tech that hasn't been used here before, so I'll be interested to see how they handle the training.
Whether its a great success or a dismal failure - its going to make interesting watching.
 
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