Network Busy

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RichardG

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What is happening with Telkom Mobile network as of lately.. Every day make & receive calls and sometimes get dropped calls (not sure if it could be network related), try to phone the party back but get an error message pop network busy.. Sometimes have to wait approx 5minutes in order to make a telephone call to another party. I cannot even dial my land line number.
 
Do you have problem with calls from specific network or it happens from any network?
 
Hi RichardG

We have tried to contact you with no luck. Please advise if you are still getting the same error. Please also provide us with an alternative contact number and suitable time to call you.

Regards
Telkom Mobile Social Media

RichardG said:
What is happening with Telkom Mobile network as of lately.. Every day make & receive calls and sometimes get dropped calls (not sure if it could be network related), try to phone the party back but get an error message pop network busy.. Sometimes have to wait approx 5minutes in order to make a telephone call to another party. I cannot even dial my land line number.
Click to expand...
 
I have issues with the promo5 lately in Pretoria North area. I don't know if it is also related to your issue. It starts of good for about 5 minutes then it looses connection continuously. Every time this happens I must take out the dongle reinsert in and connect a gain. This is so frustrated that I later give up on trying. I know it is not the pc or the dongle because I tried it with different dongles and pc's.

Anyone else in the area also experience something like this.
 
Everything now seems to be operational without any transmission losses. Every time I make a call wouldd experience frequent dropped calls), over the past 2 days the network seems to be stable with the unforeseen (Full Signal, next minute zero signals, then after a minute signals appear)
 
It looks like a faulty battery. It appears to be fully charged, but once it is fully loaded (during the call), voltage drops below minimum level required to maintain connection. Losing radio link afterwards is a clear indication of battery problem. What happens next, phone attempts to re-establish link to the tower, but it also requires transmitting radio waves and battery level drops again, phone is trying to find to the different tower, once it start transmitting requests, voltage drops again, etc....
Battery indicator might not pickup momentary voltage drop, as transmiting period is very short and battery voltage returns back immediately.

It is different effect to the worn battery, as worn battery can still supply sufficient current albeit of shorter period of time.

Try to remove oxidation of battery contacts with pencil eraser. If doesn't help, you can use any cheap phone R100 for testing.
 
@sajunky highly doubt the phone is the cause (phone takes 3 sim card). Telkom Mobile(SIM SLOT 1), CELL C(SIM SLOT 2) and MTN (SIM SLOT 3). Only network that isn't operational is Telkom Mobile - surely if the phone was faulty it would have dropped connection to all 3 networks.
 
RichardG said:
Only network that isn't operational is Telkom Mobile - surely if the phone was faulty it would have dropped connection to all 3 networks.
Click to expand...
Signal level is also important. It can be triggered in poor signal condition, when phone is allowed to transmit maximum power. Checking with other phone doesn't harm.
 
Thread Revival (can't find anything more recent on this topic).

I am noticing this a lot lately when dialing both wife and daughter's Telkom Mobile number (from Vodacom network).

I've also noticed that the phone will ostensibly have 'rung' and it goes through to voicemail but the phone doesn't actually ring or register the missed call.

Location: In and around Cape Town and the Southern Suburbs

Not happy, not happy at all.
 
Meh, and this morning signal dropped completely! Data works (Whatsapp goes through) but can't make or receive calls.

SO fairly irritable - now I need to find out what it going to cost to port away from TM to Vodacom - they might be expensive but at least their network is solid :mad:
 
I have one of the wireless Telkom phones. Can't use it at all during the day. It's a useless paper weight. Continually getting 'Network Busy' message
 
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