new computer running slower than last

[cerebus]

A decent and professional IT technician would simply not have allowed you to walk away with that system. If it's new stuff, it wouldn't have been cost effective for them, for one thing - DDR2 ram is much pricier than DDR3 these days.

 

[Avenue]

Thanks everyone for all your help and advice. You guys are freakin legends!! we have contacted them, and will see how this progresses from here. I'll keep you posted.