New Cybersmart packages

It will be interesting to see how/if existing customers get upgraded. I will be watching my inbox closely.

...but - if I have to upgrade and pay more than the packages advertised on their home page, I will be looking for a new ISP...


Why would they make you pay more???
 
Why would they make you pay more???

Take the 384 One Price plan which is R259 at the moment. If I wanted to upgrade to Weekender 3, I would have to pay an additional R99. That is R358.

The deal that they advertise, which includes Weekender 3, is only R299.

That's what I mean.

Edit: I shouldn't have said "have to upgrade", I should have said "want to upgrade". Eish, this wine! :wtf:
 
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I am on the Weekender Plus package, and I have Night Rider along with that. So far I have downloaded about 12GB worth of stuff since the month began. And my speeds during the day is flying! I still have 8.67GB left for the month, so I think this package will be better for me than an uncapped. Just about the same price, but the unshaped during the day...ah, I love it! :-)

iBurst is now giving FREE data from 0:00 to 8:00 am. I get full 120KB/sec speeds and it's possible to easily do 2.8GB daily or 84GB per month that way. It's running for the next 3 months. This offer in contrast is pretty silly in comparison.
 
Peter this is currently a test by IBurst, although I think its great its about 4 months too late for me. Anyhow IBurst does seem to be a solid option for some, lets see what price they attach to the late night uncapped, if its more than R200-R250 it just ain't worth it.
 
iBurst is now giving FREE data from 0:00 to 8:00 am. I get full 120KB/sec speeds and it's possible to easily do 2.8GB daily or 84GB per month that way. It's running for the next 3 months. This offer in contrast is pretty silly in comparison.

On what line speed? I get 250 to 350 speed downloads on torrents (depending on seeding) on Cybersmart unshaped capped account, 4mb line. So 120 is not impressive, especially since that's after hours.
Besides, iBurst is scary, just read these forums. Everyone complains about them and I also know from personal experience.
 
iBurst is now giving FREE data from 0:00 to 8:00 am. I get full 120KB/sec speeds and it's possible to easily do 2.8GB daily or 84GB per month that way. It's running for the next 3 months. This offer in contrast is pretty silly in comparison.

Not really. Firstly as mentioned above iBurst's service is still in test so you might not always get those speeds. Also you don't know how much its going to cost.

Then there is the fixed line vs wireless debate. iBurst is useless for gaming, and it maxes out at 1 meg. Take a look at the 4 meg offerings from Cybersmart, you could get 4 meg speeds (Telkom dependant) and you will have a better ping as well. Even if you only get 84 gigs at least you wont have to wait for them !

Oh and BTW I could easily get 84 gig a month on my 384 line, I have definitely done 2.8GB in a day before... and it only costs me R500pm.
 
Deals not good for data-only clients

I am a data only client - the new deals are very unattractive. R69 per GB?? Still, even after the general 'uncapping' offered by all other major players? That's pathetic. I do not torrent or play online games, so shaping is far less of an issue for me, but I could easily exhaust my paltry 3GB "data -only" cap by downloading a single 4.7GB ISO from MSDN or a digital game or two. On a baseline 384kbps line, 10 GB would cost me R587 using current advertised prices (R125 for 3 GB + 7GB @ R69/GB). That is insane and insulting with the recent changes in the market. There has been NO adjustment downwards for data only clients. None.

However, if you have your line with Cybersmart (still a Telkom line) suddenly you only pay R33/GB - in line with what everyone else is offering. I can tolerate a differential if you're 'with them' but having to pay 100% more if you're not? Yes, its unshaped - but I could still push through large amounts of data on a *shaped uncapped* 384k line over the course of a month at a lot less than R570 (certainly more than 20-30GB, particularly if not using torrente etc) . This is not serious response to the data-only offers of MWEB and Afrihost - or they treat data-only clients as second rate citizens, unlike the others.
 
I am a data only client - the new deals are very unattractive. R69 per GB?? Still, even after the general 'uncapping' offered by all other major players? That's pathetic. I do not torrent or play online games, so shaping is far less of an issue for me, but I could easily exhaust my paltry 3GB "data -only" cap by downloading a single 4.7GB ISO from MSDN or a digital game or two. On a baseline 384kbps line, 10 GB would cost me R587 using current advertised prices (R125 for 3 GB + 7GB @ R69/GB). That is insane and insulting with the recent changes in the market. There has been NO adjustment downwards for data only clients. None.

However, if you have your line with Cybersmart (still a Telkom line) suddenly you only pay R33/GB - in line with what everyone else is offering. I can tolerate a differential if you're 'with them' but having to pay 100% more if you're not? Yes, its unshaped - but I could still push through large amounts of data on a *shaped uncapped* 384k line over the course of a month at a lot less than R570 (certainly more than 20-30GB, particularly if not using torrente etc) . This is not serious response to the data-only offers of MWEB and Afrihost - or they treat data-only clients as second rate citizens, unlike the others.

I don't think this was meant to be a direct response to the Mweb / Afri deals necessarily. CS know they can't compete with those packages, so they're looking at their client base and trying to offer alternatives for the people who don't need what those ISP's are offering. For example, personally I'd prefer to keep my unshaped speeds and have a bigger cap than I have now, than to go full uncapped and suffer through the shaping. It just wouldn't suit my usage.
In other words, they're catering to other aspects of the market. If u need a cheap data only solution, clearly this isn't it. But to compare with the "uncapped" products out there is comparing apples with oranges.
 
.... If u need a cheap data only solution, clearly this isn't it. But to compare with the "uncapped" products out there is comparing apples with oranges.

Perhaps, but they have not adjusted their data-only prices one iota - while everyone else has *lowered* their capped data-only offerings. And CS's data-only prices were the reason I joined them initially - and had others join too. If they can drop their per GB rates so dramatically for one set of users, they could at least make a concession for the rest of us. Forget the capped/uncapped issue - this is simply about treating all your customers fairly, which they are not. So you are right, they are probably not for me of any of my friends - who have been waiting on me to make a recommendation.
 
They should have also made their night rider window "unlimited" ... so you are basically now forced to hold back any serious downloads till the weekend ... that's a very long wait.
I am still not impressed ... but good luck to them .. at least they are trying to something .. unlike other stubborn isp's.
 
Perhaps, but they have not adjusted their data-only prices one iota - while everyone else has *lowered* their capped data-only offerings. And CS's data-only prices were the reason I joined them initially - and had others join too. If they can drop their per GB rates so dramatically for one set of users, they could at least make a concession for the rest of us. Forget the capped/uncapped issue - this is simply about treating all your customers fairly, which they are not. So you are right, they are probably not for me of any of my friends - who have been waiting on me to make a recommendation.

U could just ask Laurie, you know. He always answers emails from clients. Maybe they have new pricing in the works, or can make a plan for you.
At the very least I reckon it's worth complaining to the guy in charge.
 
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